What our clients say about us
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5.00
53 reviews
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AI Summary
The reviews highlight an excellent service characterized by fast response times, efficient problem-solving, and professional conduct. Customers consistently appreciate the knowledgeable technicians, reasonable pricing, and minimal disruption during repairs. There are no notable cons mentioned, suggesting a high level of satisfaction with the overall experience.
5
Amazing from start to finish! I can't thank you enough for looking after us so well. HydraFlow were excellent, response time was within 24 hours and k... More
Amazing from start to finish! I can't thank you enough for looking after us so well. HydraFlow were excellent, response time was within 24 hours and kept me informed throughout. When at the property, problem was diagnosed within minutes and rectified straight away within 30 minutes. Very knowledgeable and would highly recommend! They have all the kit required for drainage problems, including high pressure hoses and cameras. Really impressed with the level of service and left us feeling reassured that the problem was solved. Would 100% use again. Thanks so much!! Less
5
Before & after photos tell only part of the story. Like a fool, I was using a multi tool to separate and remove old chipboard boarding in the eaves of... More
Before & after photos tell only part of the story. Like a fool, I was using a multi tool to separate and remove old chipboard boarding in the eaves of our house, when... what's that hot water? Yep, heating pipes right next to the lower surface of the boarding, one of the two pipes nicked through. Emergency call to my home insurer finally brought me Lawrence (hope I have the spelling right) from CET (the company to which my insurer obviously outsources its emergency service) and then to Hydraflow (presumably the plumbing company which CET called in). Lawrence was first-class, can't fault anything he did, it was all done with care (not easy given the confined space in my eaves, and Lawrence ain't tiny, plus as per photos there were two 28mm heating pipes only a few millimetres apart). He was also very tolerant of me staring over his shoulder at everything he did - and he was happy to talk through all the precautions he was taking to get conditions just right (bone-dry, burr-free, and nothing flammable nearby) ready for the solder ring couplings and the blowtorch. Lawrence was very conscientious about getting our heating system back into full working order and tested. Less
5
Great company. I called hydra flow at 11pm last night and the phone was answered instantly with support. They came out 8am the next day and helped us ... More
Great company. I called hydra flow at 11pm last night and the phone was answered instantly with support. They came out 8am the next day and helped us so much with blocked drain issues.Very reasonably priced. Would definitely recommend this company to anyone with issues.Thanks so much again! Less
5
Monday morning. Desperate drain blockage with sewerage backing up into the garden. Contacted Hydraflow to see if they covered my area. They messaged b... More
Monday morning. Desperate drain blockage with sewerage backing up into the garden. Contacted Hydraflow to see if they covered my area. They messaged back immediately confirming they could. Arrived within a couple of hours with all the kit. Blockage cleared. Job done and dusted quickly, efficiently and tidied up wonderfully afterwards. Lawrence is a real assett to your company; friendly, professional and answered all my layman questions in an understandable way. Great experience. Thank you ! Less
5
I can’t fault HydraFlow - fast, efficientand friendly with the problem solved within 2 hours of my initial phone call.
5
I messaged this company on Instagram to ask if they could resolve an issue I had with my washing machine hose flooding my cupboard. They replied very ... More
I messaged this company on Instagram to ask if they could resolve an issue I had with my washing machine hose flooding my cupboard. They replied very fast and got me booked in the next working day. Very friendly service and resolved the issue for me. Definitely recommend and will use this company again in the future. Less
5
Had a blockage in my kitchen waste pipe that three plumbers tried to fix all unsuccessfully Called this lad, he gave me a very fair price before he st... More
Had a blockage in my kitchen waste pipe that three plumbers tried to fix all unsuccessfully Called this lad, he gave me a very fair price before he started, turned up in two hours, worked the problem out, fixed it and left all tidy. Very happy highly recommend him. Less
5
Had two dripping taps that needed fixing. Both were dealt with and repaired very quickly and efficiently. Would use this company again