2026-06-17T20:41:22.477Z

Ordered their home water softener system. Once the system regenerated for the first time had issue with drainage related the hardened land here. Called and spoke with Robert who sent out one of his guys the same day. The very next day the boss himself came to my home to find a solution to my drainage issue. Then he sent out his crew to install extra pipe and the problem was solved immediately. Appreciated these guys hard work, honesty, and dedication.

2026-06-12T14:18:28.956Z

I'm always confident to call Kinetico. A system came with my house and the previous owner left me Kinetico's business card. When I called them for service on the aging system they knew exactly what had been installed years ago. Kaitlyn, the young lady who took my call, set me at ease and scheduled a visit asap.A gent called Wisdom spent his entire work day building everything to my exact request and made the tidiest, smartest looking rig possible. He even figured out how to put a reverse osmosis system in the cramped cabinet under my kitchen sink. He didn't leave so much as a single shaving of PVC or a drop of that purple primer that goes on plastic pipe. When he wrapped up he even accepted my invitation to hang out and have something to eat with me while explaining how everything works and the (extremely easy) maintenance I need to do. When we had the hard freeze in early '26 a few PVC fittings sprouted pinhole leaks. I called the office and they sent Wisdom out as soon as possible. Again he made absolute artwork of the repairs.Wisdom, Kaitlyn, and Kinetico have my permanent business. I cannot imagine going with a different company. Worth every single penny, and that means everything these days.

2026-06-02T16:10:44.461Z

Rick is a very pleasant guy. He did a great job bringing my unit back to its perfect state. You people at Kinetico have very good and reliable people working for you. I've always been pleased with your service and today is another fine example

2026-06-02T12:59:14.300Z

Had a great experience when I called in a problem on Friday afternoon before Memorial Day weekend. They dispatched techs within an hour. Eddie and Wisdom were polite, competent, and didn't mind answering a bunch of questions. They quickly identified the problem and replaced the valve that had finally failed after 12 years. Very happy with this experience.

2026-05-29T13:00:13.330Z

2026-05-28T20:37:32.563Z

Tech was personable, professional, knowledgeable, friendly - a real asset to Kinetico!!I also had a drainage problem that he remedied by re-routing the drain line. Very happy with the service !Thanks !

2026-05-27T19:34:09.369Z

Wisdom has done an excellent job each time he has serviced my softener. Very polite and professional, would highly recommend him and his work

2026-05-20T17:47:53.633Z

Very good equipment and great job on installation and knowledge transfer. Thanks!