based on 73 reviews
Humberto was a highly effective communicator and facilitated the onboarding to my new auto insurance very rapidly!!!
Very helpful. It was a small deal, but they treated me like it was very important.
I was referred to Austin at Kiesau by a friend. Austin was very responsive and the form to get an auto quote was easy to complete. Once the quote came back Austin was able to finalize my new auto policy that day. Best of all, the auto policy rates are excellent.... More
I was referred to Austin at Kiesau by a friend. Austin was very responsive and the form to get an auto quote was easy to complete. Once the quote came back Austin was able to finalize my new auto policy that day. Best of all, the auto policy rates are excellent. Less
I appreciate Austin Adams, Annie Lavoire and the entire staff at Kiesau Agency. They are responsive when I call and keep me informed about my coverages and any updates that need to be made. I am a happy customer.... More
I appreciate Austin Adams, Annie Lavoire and the entire staff at Kiesau Agency. They are responsive when I call and keep me informed about my coverages and any updates that need to be made. I am a happy customer. Less
Austin Adams is very knowledgeable and helpful.
terrific staff and great service
American National’s largest and best agent!
It was a most favorable experience to work with Humberto Loera. In no time at all my home insurance situation was resolved and now, I have homeowners insurance. Berkshire Hathaway decided to no longer underwrite homeowners insurance in California, cancelled me effective April 14, 2024 and I was desperate, but Humberto took care of my situation, effortlessly. I appreciate his efficiency and cou... More
It was a most favorable experience to work with Humberto Loera. In no time at all my home insurance situation was resolved and now, I have homeowners insurance. Berkshire Hathaway decided to no longer underwrite homeowners insurance in California, cancelled me effective April 14, 2024 and I was desperate, but Humberto took care of my situation, effortlessly. I appreciate his efficiency and courtesy, Less
Austin provided good suggestions and alternatives. Has a good knowledge on the policies. The support staff is very prompt in response .
Austin was delightful to speak with and knowledgeable of the product line. The wheels came off when I researched the company’s reviews and found the customer service limited if not lacking completely from customers. I opted not to try it for myself.... More
Austin was delightful to speak with and knowledgeable of the product line. The wheels came off when I researched the company’s reviews and found the customer service limited if not lacking completely from customers. I opted not to try it for myself. Less
humberto was extremely helpful and got us the insurance quickly very promptly. Thank you!!
Austin was great in handling the process to get our home and auto covered. Thanks.
Quick, thorough and wonderful service.
Easy and fairly quick. Really a pleasure to doing business with them.
Kiesau agency was very professional and helped lower my homeowners insurance costs.
Humberto was amazing, helped me so quickly and told me exactly what it was. I will be specifically asking for him on my next insurance need.
Highly recommend! Great customer service and great pricing on my insurance products.
Awarding five stars is a rarity for me, but the exceptional service provided by the Kiesau Insurance Services team undeniably warrants this top rating. Entrusting them with my home and auto insurance proved to be a wise decision, as not only did they secure the most competitive rates for me, but their overall professionalism and amiable approach made the entire process a pleasure. Kudos to the Ki... More
Awarding five stars is a rarity for me, but the exceptional service provided by the Kiesau Insurance Services team undeniably warrants this top rating. Entrusting them with my home and auto insurance proved to be a wise decision, as not only did they secure the most competitive rates for me, but their overall professionalism and amiable approach made the entire process a pleasure. Kudos to the Kiesau Insurance Services team for exceeding expectations and earning my wholehearted recommendation. Less
Asked for Umbrella Policy 2x. No response. Just your requests for a positive review.
Policy was clearly explained and purchase process was easy
Brandi & Ashley are the amazing and always provide the BEST customer service!
Austin is a true professional and expert in the insurance industry. We have been with his insurance company for 20 years, and his knowledge and comments in reviewing and advising us with this current dynamic insurance industry was very valuable.... More
Austin is a true professional and expert in the insurance industry. We have been with his insurance company for 20 years, and his knowledge and comments in reviewing and advising us with this current dynamic insurance industry was very valuable. Less
Best insurance company ever And brandi is very knowledgeable and helpful. If I could give 10 stars I would.
I’ve been with Kiesau insurance services for 16 years now and they have always offered me great insurance policies and the customer service has always been exceptional, thank you guys.... More
I’ve been with Kiesau insurance services for 16 years now and they have always offered me great insurance policies and the customer service has always been exceptional, thank you guys. Less
The best insurance company with the most helpful customer service. Brandi has been the easiest, most reliable person to work with for all of our insurance needs. Could not be happier that we chose to go with their company!... More
The best insurance company with the most helpful customer service. Brandi has been the easiest, most reliable person to work with for all of our insurance needs. Could not be happier that we chose to go with their company! Less
Hands down best customer service in the Insurance industry.
I have been insured with Jeff Kiesau’s agency for coverage on my home , auto and life insurance. The staff always goes above and beyond . Highly recommend... More
I have been insured with Jeff Kiesau’s agency for coverage on my home , auto and life insurance. The staff always goes above and beyond . Highly recommend Less
great customer service.
I contacted them about getting insurance about a month before my policy expired. They sent me a quote and everything looked good. I hadn't heard from them for a while, so I reached it a few days before the policy would start to make sure everything was set. They asked about escrow and I answered them promptly. Then a few months later, I heard from my escrow company that they have not received an... More
I contacted them about getting insurance about a month before my policy expired. They sent me a quote and everything looked good. I hadn't heard from them for a while, so I reached it a few days before the policy would start to make sure everything was set. They asked about escrow and I answered them promptly. Then a few months later, I heard from my escrow company that they have not received any insurance info. So I reach out again, and I find out that they never started my insurance policy. Additionally, they refuse to honor the same rates and policies that I had agreed to months ago. This has been such a frustrating waste of time that I wish I had never reached out to them for quotes in the first place. Less
I already have several policies with Kiesau Insurance Services. Perfect experience with Ashley: Responsive, completely understands what I need and provides most competitive quotes, always a very smooth process. Please keep on doing your wonderful work!... More
I already have several policies with Kiesau Insurance Services. Perfect experience with Ashley: Responsive, completely understands what I need and provides most competitive quotes, always a very smooth process. Please keep on doing your wonderful work! Less
I cannot speak highly enough about my experience with this exceptional insurance company. Over the years, I've undergone numerous changes in vehicles and policies, and throughout it all, this company has stood by my side, providing unwavering support and top-notch service. I want to extend my heartfelt gratitude to my dedicated agents, Jeff and Ashley. They have consistently gone above and beyon... More
I cannot speak highly enough about my experience with this exceptional insurance company. Over the years, I've undergone numerous changes in vehicles and policies, and throughout it all, this company has stood by my side, providing unwavering support and top-notch service. I want to extend my heartfelt gratitude to my dedicated agents, Jeff and Ashley. They have consistently gone above and beyond to ensure that I am well-informed and protected. No matter what questions or concerns I've had, they have been readily available and have consistently provided thorough, comprehensive answers. Their professionalism and commitment to customer satisfaction are truly commendable. It's not just about selling policies for them; it's about building lasting relationships and ensuring their clients are genuinely taken care of. I can confidently say that this insurance company, along with the outstanding efforts of Jeff and Ashley, has made a significant, positive impact on my life. Their unwavering support and exceptional service have made navigating the complex world of insurance a breeze. I wholeheartedly recommend this company to anyone in need of insurance services; they are a five-star team through and through! Less
I love working with this insurance company. They are amazing!!! Super friendly every time I call.
Been with them many years. Entire crew of this agency is so very helpful. I strongly recommend this agency.
Ashley Phelps is my go-to gal. Very professional, efficient, and takes care of business. The Kiseau agency has been my insurance company for all my insurance needs from autos, house, boat, golf carts, renters insurance, and everything I have. They are No 1 in my book.... More
Ashley Phelps is my go-to gal. Very professional, efficient, and takes care of business. The Kiseau agency has been my insurance company for all my insurance needs from autos, house, boat, golf carts, renters insurance, and everything I have. They are No 1 in my book. Less
Been with Jeff for about 20 years. Whenever I call they usually answer quickly. They are also very friendly and helpful. Have filed maybe 3 claims and all went smoothly. I compare rates occasionally and they are always very competitive. I don't like wasting time or money and with these guys I don't have to.... More
Been with Jeff for about 20 years. Whenever I call they usually answer quickly. They are also very friendly and helpful. Have filed maybe 3 claims and all went smoothly. I compare rates occasionally and they are always very competitive. I don't like wasting time or money and with these guys I don't have to. Less
Excellent advice and guidance. I feel more secure now that we’ve right sized my umbrella coverage
First, this insurance company is just flippin' fantastic - Ashley is a LIFE-SAVER and Jeff is totally cool. I have been a client for several years and NOTHING falls on deaf ears. They actually understand that clients need things and they come through and get back to us. We are not only super happy, but we refer them all the time - and why not?? Secondly, their response time is most excellent,... More
First, this insurance company is just flippin' fantastic - Ashley is a LIFE-SAVER and Jeff is totally cool. I have been a client for several years and NOTHING falls on deaf ears. They actually understand that clients need things and they come through and get back to us. We are not only super happy, but we refer them all the time - and why not?? Secondly, their response time is most excellent, and again, just a great bunch of coconuts. I HIGHLY recommend them and while they are not paying me to do this, I feel like a fruit basket is in order... ha ha !! (j/k) Go with Jeff and Ashley - you can't go wrong! -Leland Berliner, President, AVBSP, Inc. Less
The Kiesau's team is amazing and a pleasure to work with. They are so helpful, responsive and knowledgeable. Brandi and Ashley are the best!
Humberto was fantastic , helped me With my insurance and explained everything! Highly recommend!
American National has always been great with their services. Now I have the Umbrella I didn't even know about. I am pleased with everyone I have dealt with at American national. Thank you... More
American National has always been great with their services. Now I have the Umbrella I didn't even know about. I am pleased with everyone I have dealt with at American national. Thank you Less
Excellent service and responsiveness.
Humberto spent a great amount of time to get a best rate for my auto insurance. Thanks a lot for the service! I definitely recommend him to others for their insurance needs.... More
Humberto spent a great amount of time to get a best rate for my auto insurance. Thanks a lot for the service! I definitely recommend him to others for their insurance needs. Less
Five stars for the home and auto insurances provided by Austin.
Let me tell you a story about how good these guys are. I was driving about three blocks from home in an old Land Cruiser. It broke down right in the middle of the road. I got out to push my car to the side but couldn’t go anywhere because it was just myself. Literally out of nowhere Austin Adams, my insurance agent shows up and helps me push my car out of the way. Completely true story. I will ne... More
Let me tell you a story about how good these guys are. I was driving about three blocks from home in an old Land Cruiser. It broke down right in the middle of the road. I got out to push my car to the side but couldn’t go anywhere because it was just myself. Literally out of nowhere Austin Adams, my insurance agent shows up and helps me push my car out of the way. Completely true story. I will never get insurance from anyone else. Less
Great customer service and expertise as well as pricing.
Austin has taken care of our insurance needs for years and has proven time and again that he is dedicated to his customers, knowledgable about his products and reliable in every way. I would highly recommend him and the whole Kiesau agency for all of your insurance needs!... More
Austin has taken care of our insurance needs for years and has proven time and again that he is dedicated to his customers, knowledgable about his products and reliable in every way. I would highly recommend him and the whole Kiesau agency for all of your insurance needs! Less
Great service and better products/pricing, I’ll continue to move more of my needs to you guys
The Kiesau team is amazing! Austin is very knowledgeable and really cares about what he’s doing. He always has the clients best interest in mind!
Austin is great to work with! He and his team were able to get me all the insurance I need for my cars, house, life, everything. I send all my friends and family to him. Thanks.... More
Austin is great to work with! He and his team were able to get me all the insurance I need for my cars, house, life, everything. I send all my friends and family to him. Thanks. Less
Such a great experience would definitely recommend if anyone is looking for insurance from someone honest and trustworthy.
I had a fantastic experience with Kiesau Insurance Services. Their service is exceptional and their expertise was very helpful as they navigated me through various policy options, and getting me the best coverage for my needs and budget. They answered all my questions and made the entire process very simple and stress-free.... More
I had a fantastic experience with Kiesau Insurance Services. Their service is exceptional and their expertise was very helpful as they navigated me through various policy options, and getting me the best coverage for my needs and budget. They answered all my questions and made the entire process very simple and stress-free. Less
I have had all my coverage with them for years. They are always super helpful and quick to respond!
Austin was fantastic and really helped me with my insurance needs! He took his time and explained everything! Highly recommend!
I'm always impressed with how professional & personable Austin is at Kiesau Insurance Services. I'd recommend him to anybody.
Great group who care a whole lot!
Annie and Valeria are the best! They are the most transparent, friendly, and helpful staff I’ve ever had the joy to work with! Thank you ladies for all your help.... More
Annie and Valeria are the best! They are the most transparent, friendly, and helpful staff I’ve ever had the joy to work with! Thank you ladies for all your help. Less
Received a renewal offer for my address but a different owner listed, home never owned by that person. When called it appeared this was a complete scam to get me to insure.... More
Received a renewal offer for my address but a different owner listed, home never owned by that person. When called it appeared this was a complete scam to get me to insure. Less
I suggest not wasting your time by calling Jeff Kiesau's insurance office (if/when you receive a quote in the mail). Example: the homeowners insurance quote I received in the mail was around $500.00, so I decided to call them. After calling his office, I was quoted around $1500.00. Also, when I communicated directly with Jeff, he stated that his quotes are generally within 5-10% of what custom... More
I suggest not wasting your time by calling Jeff Kiesau's insurance office (if/when you receive a quote in the mail). Example: the homeowners insurance quote I received in the mail was around $500.00, so I decided to call them. After calling his office, I was quoted around $1500.00. Also, when I communicated directly with Jeff, he stated that his quotes are generally within 5-10% of what customers receive in the mail. That is not the case. Long story short, this office demonstrates false advertising at its finest! Less
I should had checked Yelp/Google reviews before calling them. The Agency is another insurance scammer. Not fair and try to scam you.