Deacon Plumbing and Heating
2026-11-06T16:44:23.372Z
Ross came out to look at an issue with my hot water cylinder and its off-peak heater after I’d unfortunately been left a bit messed around by another plumber. He was incredibly helpful and took the time to properly investigate what was going on rather than just having a quick look and leaving.He tested the heater that had recently been installed and worked through the possible causes of the issue, explaining everything clearly along the way. What I really appreciated was that Ross genuinely didn’t want to leave without finding some kind of resolution for me.He was thorough, knowledgeable and professional, and I felt like he genuinely cared about helping to get to the bottom of the problem. I’m very grateful for his help and would definitely recommend him!