Empire Heating & Cooling
(406) 259-5538
500 Albert Street
Billings
Montana
US
59101
Empire Heating & Cooling
(406) 259-5538
500 Albert Street Billings Montana 59101 US
5.00
11
What our clients say about us
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AI Summary
The reviews indicate a high level of customer satisfaction with the business, particularly praising the prompt and professional service provided during HVAC emergencies. Customers appreciate the knowledgeable staff, with many highlighting the helpfulness and friendliness of employees. Additionally, the five-year warranty on products stands out as a significant advantage compared to competitors. The overall consensus is that the company offers great value for the quality of work performed. However, specific concerns or downsides were not noted in the reviews, suggesting a strong overall performance in meeting customer expectations.
Empire Heating & Cooling
5
5
0
John Pearson
2026-01-21T23:23:06.338Z
Jan 21, 2026
JPJohn Pearson
Empire Heating & Cooling
5
5
0
Darin Kapfer
2026-01-21T12:27:49.997Z
Kolby and Austin were very professional with this install. Any concerns were addressed immediately and I was updated with every part of the process. Highly recommend Empire when it comes to every little detail such as cable management, draft free vent, gaps filled when necessary, etc.
Jan 21, 2026
Kolby and Austin were very professional with this install. Any concerns were addressed immediately and I was updated with every part of the process. H... More
DKDarin Kapfer
Empire Heating & Cooling
5
5
0
Chris Thoreson
2024-11-26T03:39:55.895Z
I bought a furnace from them and had them instal it. There employe Willie was verry curious and professional. I also like the fact that it came with a five year warranty where most places just come with one year. Kyle another employe was also quick to help even if it's simple questions. Thanks for the help when I needed it. 😊
Nov 26, 2024
I bought a furnace from them and had them instal it. There employe Willie was verry curious and professional. I also like the fact that it came with a... More
CTChris Thoreson
Empire Heating & Cooling
5
5
0
Travis Tooley
2023-08-13T22:01:03.201Z
Aug 13, 2023
TTTravis Tooley
Empire Heating & Cooling
5
5
0
Robert Eberts
2022-12-10T02:26:38.128Z
Hands down, best HVAC company in Billings. The techs really know their stuff. I've known, long time employee & now owner, of Empire since high-school, and know him to be one of the most ethical and honest people in business & personal life. They do great work for a great price!
Dec 10, 2022
Hands down, best HVAC company in Billings. The techs really know their stuff. I've known, long time employee & now owner, of Empire since high-school,... More
RERobert Eberts
Empire Heating & Cooling
5
5
0
Kyle Big Back
2022-05-29T18:53:12.486Z
Customer service was excellent.
May 29, 2022
Customer service was excellent.
KBKyle Big Back
Empire Heating & Cooling
5
5
0
Terry Pollert
2021-12-10T01:16:19.884Z
I had an emergency problem with a furnace and they sent a man out, right away, and he took care of it. Great people and great rates!
Dec 10, 2021
I had an emergency problem with a furnace and they sent a man out, right away, and he took care of it. Great people and great rates!
TPTerry Pollert
Empire Heating & Cooling
5
5
0
Darrol Emmick
2021-06-30T23:33:43.738Z
Jun 30, 2021
DEDarrol Emmick
Empire Heating & Cooling
5
5
0
Willie Mabe
2021-05-17T22:04:07.004Z
It has to be hands down the best heating and cooling company in Billings. They have been open the longest. Family owned and operated.
May 17, 2021
It has to be hands down the best heating and cooling company in Billings. They have been open the longest. Family owned and operated.
WMWillie Mabe
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