Universal HR
2026-03-25T03:08:58.316Z
I engaged Monika at Universal HR to build HR foundations for my cosmetic clinic business. As a small business owner, I didn’t have formal HR systems in place and wasn’t confident navigating hiring, people management, or performance conversations.Monika implemented a structured 90-day program that included a full HR audit, a clear hiring framework, performance management processes, and onboarding systems—all tailored specifically to my business.What really stood out was her practical, no-fluff approach. Rather than handing over a stack of policies, she walked me through systems I could confidently use myself. As a result, I was able to hire a new team member with clarity and confidence, backed by strong HR foundations that now support both my team and business growth.I found working with Monika to be incredibly supportive, knowledgeable, and results-driven. She has a way of simplifying complex processes and making them feel achievable.If you’re a small business owner who knows people management is a gap in your business, this is the kind of structured support that genuinely moves the needle.