Not only were they super responsive and prompt on text, they made a change that I wanted without hesitation. Impressed with their service and wouldn't hesitate to use them again. Less

Perfect balloons at the most highest grade available which brings the best surprises & smiles. I have ordered numerous times with them and will continue to do so. Less

My first experience with Bearloon and it was a great one ! Ryan was exceptionally attentive, prompt and helpful with my order and my order was processed within 10 minutes! I am truly impressed with his professionalism and his “go the extra mile “ services by making sure all is in order. Thank you Ryan ! Less

Supposed to be happy to receive this gift for my new born. But...Item was delivered by this lorry driver. Whole hamper was reeking of ciagerette smell. It's super stinky. Even I as an adult finds it choking.Can't you see this hamper is for a new born? And yet you can smoke in your lorry cabin with the hamper. Balloon, soft toy, clothes smells like a ash tray, smelly and toxic for a new born.Called and texted the vendor. Waiting for reply. Let's see if there's any service recovery or they will just say it's delivery partner's fault.Dear Vendor, please choose your delivery partner wisely.*UPDATE. 14th AprilSeller replied. They will send a replacement hamper to exchange for the toxic one.Though it's not their fault, and it's the delivery partner's fault, they still offered an exchange.Received a new hamper. 5 stars for service recovery. Less