Pro Detailing (mobile valeting)
2026-03-11T17:31:37.603Z
These Guy are Dishonest, Reckless, Cause Damage, Avoid Responsibility, and Hang Up On YouI am writing this to hold this valet company accountable for the damage they caused to my vehicle and their subsequent dishonest and unprofessional conduct.After using their valet service, I discovered that multiple electrical systems in my car had failed completely. Specifically, the power windows no longer function, and the central locking system is entirely inoperable. These were not complex, pre-existing issues. My vehicle was in full working order before it was handed over.When I contacted the company to address the damage, their response was deeply unprofessional. Not only did they refuse to take any accountability, but they also resorted to dishonesty, falsely claiming that these electrical problems were present before I used their service. This is a blatant lie, and it demonstrates a clear willingness to deceive customers rather than stand behind the service they provide.Furthermore, their conduct during our communications was unacceptable. On multiple occasions, they hung up the phone on me while I was attempting to resolve the matter in good faith. They also ignored text messages I sent demonstrating a deliberate pattern of avoiding responsibility and refusing to engage in basic professional communication.My hope is that by sharing this experience, other customers can make an informed decision. If you choose to use this company, be aware that they may cause significant damage to your vehicle and will likely deny all responsibility, resorting to dishonesty and unprofessional behavior to avoid accountability.Companies like this and the people behind them are what’s wrong with society.