based on 51 reviews
They did a wonderful job on my two backyard trees. Professional and reasonably priced.
Lucas and crew were great! Lucas came day after I called for an estimate and started the next day! I originally was hiring a tree service to take out a 55 year old Aspen tree and ended up having Empire tree Experts take out 6 trees , stump removal and trim 3 others. Lucas was recommended to me by a neighbor and can’t be happier. Professional, on time, excellent fast and Efficient crew, and Most o... More
Lucas and crew were great! Lucas came day after I called for an estimate and started the next day! I originally was hiring a tree service to take out a 55 year old Aspen tree and ended up having Empire tree Experts take out 6 trees , stump removal and trim 3 others. Lucas was recommended to me by a neighbor and can’t be happier. Professional, on time, excellent fast and Efficient crew, and Most of All Affordable! Thank you again Lucas and team. Less
Prompt response. Excellent crew. Reasonable price.
Great service!
Had a difficult job taking out 7 large Redwoods in a confined space between houses. The crews from Empire did the work with no damage or injuries. All the employees were professional and courteous. This was their second job for me and I would recommend them to anyone.... More
Had a difficult job taking out 7 large Redwoods in a confined space between houses. The crews from Empire did the work with no damage or injuries. All the employees were professional and courteous. This was their second job for me and I would recommend them to anyone. Less
Lucas and his team are AMAZING. I have worked with them for years. We have an acre with olive trees, sycamores and redwoods and he does a great job every year for us.... More
Lucas and his team are AMAZING. I have worked with them for years. We have an acre with olive trees, sycamores and redwoods and he does a great job every year for us. Less
Excellent! Professional, reasonable price, good clean up, healthy trees! Highly recommend
These guys are very reliable. Always on time . Reasonable prices. Can do just about anything with trees.
Highest recommendations for Empire Tree Experts, Lucas Graves and his professional crew! Cost is reasonable, clean-up impeccable! We're looking forward to a safer fire season and winter storms thanks to they're excellent work and attention to detail dealing with a forest of overgrown trees!... More
Highest recommendations for Empire Tree Experts, Lucas Graves and his professional crew! Cost is reasonable, clean-up impeccable! We're looking forward to a safer fire season and winter storms thanks to they're excellent work and attention to detail dealing with a forest of overgrown trees! Less
Lucas at Empire Tree Experts at this point of over 22 years at this point is considered family. He has climbed this 500 year Old + Douglass Fir now to remove dead limbs ( Widow Makers ) for 2 decades now. He has done amazing work on another property in West Marin County for us as well. Salt of the earth ..great professional completion on every job. Spotless clean up and , always leaves the prope... More
Lucas at Empire Tree Experts at this point of over 22 years at this point is considered family. He has climbed this 500 year Old + Douglass Fir now to remove dead limbs ( Widow Makers ) for 2 decades now. He has done amazing work on another property in West Marin County for us as well. Salt of the earth ..great professional completion on every job. Spotless clean up and , always leaves the property spotless. He has a great crew and just cannot elaborate how grateful we are to have him here on projects. 5+ stars. Tom j W Less
Lucas and his crew gave us a fair estimate in the morning and were done by late afternoon. Did a great job and made sure we were really happy with their work. I will use them again and send them to work at friends!... More
Lucas and his crew gave us a fair estimate in the morning and were done by late afternoon. Did a great job and made sure we were really happy with their work. I will use them again and send them to work at friends! Less
Great service. Job as promised. Worked hard and checked with me to make sure done to satisfaction. Left lot clean. Price was great. Recommend highly.
Lucas gave a very reasonable quote, and he did not upsell or exceed that budget. I had 5 trees that needed to be heavily pruned. They were very prompt, showing up the very next day after the quote. The team did the job beautifully and in a very short amount of time. The guys were very nice, and they completely cleaned up the area afterward. I would recommend them 100%!... More
Lucas gave a very reasonable quote, and he did not upsell or exceed that budget. I had 5 trees that needed to be heavily pruned. They were very prompt, showing up the very next day after the quote. The team did the job beautifully and in a very short amount of time. The guys were very nice, and they completely cleaned up the area afterward. I would recommend them 100%! Less
Empire Tree crew diid an excellent job. They removed one very large tree and trimmed up another. Looks great! Start to finish,1.5hr, tree removal, chipping and cleanup. I'm very pleased and happy I chose Empire Tree.... More
Empire Tree crew diid an excellent job. They removed one very large tree and trimmed up another. Looks great! Start to finish,1.5hr, tree removal, chipping and cleanup. I'm very pleased and happy I chose Empire Tree. Less
Lucas, Empire Tree Experts. I have used them on a lot of tree jobs, from trimming and thinning to taking down whole trees and I mean big trees. Lucas and his crew are very professional and do excellent work. Very efficient, there prices are great. In fact I do not even get prices from anyone else. Lucas and Empire Tree Experts are the best in the business. They are now and always will be my tree ... More
Lucas, Empire Tree Experts. I have used them on a lot of tree jobs, from trimming and thinning to taking down whole trees and I mean big trees. Lucas and his crew are very professional and do excellent work. Very efficient, there prices are great. In fact I do not even get prices from anyone else. Lucas and Empire Tree Experts are the best in the business. They are now and always will be my tree company I use. No need to look else where. In fact he is going to be doing a job for me very soon. These guys are best! If you need tree work they are the ones for you. EXCELLENT COMPANY! Less
Lucas and his team do great work. Prompt, clean and good pricing. Highly Recommend.
I really was very impressed, this is a business and they did a great Job very clean , friendly, and fast the Property looks great. So Happy with there work. Will call them again in the future. Oh by the way most important they are Very reasonable . Thank You... More
I really was very impressed, this is a business and they did a great Job very clean , friendly, and fast the Property looks great. So Happy with there work. Will call them again in the future. Oh by the way most important they are Very reasonable . Thank You Less
Great Conpany, great crew. Lucas is easy to communicate with and so was the rest of the crew. The estimate for a job is incomparable. I strongly recommend this company to anyone who needs a service they provide.... More
Great Conpany, great crew. Lucas is easy to communicate with and so was the rest of the crew. The estimate for a job is incomparable. I strongly recommend this company to anyone who needs a service they provide. Less
Late for estimate appointment and didn't want to deal with this tree
They did an excellent job of removing a large dead oak tree and trimming dead branches from another one. They were very professional and efficient and everything was removed and cleaned up. I highly recommend them and I will definitely be calling them again.... More
They did an excellent job of removing a large dead oak tree and trimming dead branches from another one. They were very professional and efficient and everything was removed and cleaned up. I highly recommend them and I will definitely be calling them again. Less
This is my second 5 star review for Empire Tree Service. The first was when they came out on an Emergency to get our tenant's cat out of a heritage Oak tree. The crew was just here to trim many trees for safety. One tree was completely removed. The crew was great. Nothing was damaged even though there was a car nearby and great respect was given to my injured, recouperating horse ! These guys ROC... More
This is my second 5 star review for Empire Tree Service. The first was when they came out on an Emergency to get our tenant's cat out of a heritage Oak tree. The crew was just here to trim many trees for safety. One tree was completely removed. The crew was great. Nothing was damaged even though there was a car nearby and great respect was given to my injured, recouperating horse ! These guys ROCK ! Less
Empire removed all the dead wood out of a large oak for me. They were quick, professional, and reasonably priced. I will use them again.
Recently hired Empire Tree to take down some big bays on my property due to fire danger and also trim a redwood. I’ve used other tree companies in the past but will only use Empire going forward. They were timely and efficient and reasonably priced. Excellent experience.... More
Recently hired Empire Tree to take down some big bays on my property due to fire danger and also trim a redwood. I’ve used other tree companies in the past but will only use Empire going forward. They were timely and efficient and reasonably priced. Excellent experience. Less
There was a misunderstanding logistically on the day of the job, life happens. Lucas arranged for a team to come the next day. The team did excellent work and was very easy to work with, thanks John and team! I appreciate the exceptional effort Lucas put forth to make things right! Do you know what it takes to make what seems like a 1 star review be a 5 star?... More
There was a misunderstanding logistically on the day of the job, life happens. Lucas arranged for a team to come the next day. The team did excellent work and was very easy to work with, thanks John and team! I appreciate the exceptional effort Lucas put forth to make things right! Do you know what it takes to make what seems like a 1 star review be a 5 star? Less
Lucas and crew did great work, fast efficient . We watched them as they took down a redwood tree that was leaning on our house, they were very careful and did a great clean up afterwards. I highly recommend them for any tree issues you have, we were very happy with the results. Definitely would hire them again, they are insured and reliable. After getting a few quotes, they were the best pr... More
Lucas and crew did great work, fast efficient . We watched them as they took down a redwood tree that was leaning on our house, they were very careful and did a great clean up afterwards. I highly recommend them for any tree issues you have, we were very happy with the results. Definitely would hire them again, they are insured and reliable. After getting a few quotes, they were the best price we found. Less
Lucas gave me a quote to remove a stump, remove a tree and trim a tree. Him and his crew were very nice, they did the work quickly and respectfully, and had very reasonable prices. We are very happy with how everything turned out. Highly recommend this company!... More
Lucas gave me a quote to remove a stump, remove a tree and trim a tree. Him and his crew were very nice, they did the work quickly and respectfully, and had very reasonable prices. We are very happy with how everything turned out. Highly recommend this company! Less
Our very large tree fell during a storm and they were there within hours of my call. Did a great job and when they were done it didn't even look like a tree had fallen other than the damaged gazebo. I highly recommend them. I intend to use them again for further work.... More
Our very large tree fell during a storm and they were there within hours of my call. Did a great job and when they were done it didn't even look like a tree had fallen other than the damaged gazebo. I highly recommend them. I intend to use them again for further work. Less
Empire Tree Experts just removed a very scary bay leaning over our house on a very steep hillside in Guerneville! It was a HUGE double trunk tree approx 120ft high. The lowest trunk diameters were close to 3ft. This has concerned us ever since we moved here 4 years ago but the fear factor was was taken up several notches with the recent wind storms and soil erosion. Empire Tree's estimate was ... More
Empire Tree Experts just removed a very scary bay leaning over our house on a very steep hillside in Guerneville! It was a HUGE double trunk tree approx 120ft high. The lowest trunk diameters were close to 3ft. This has concerned us ever since we moved here 4 years ago but the fear factor was was taken up several notches with the recent wind storms and soil erosion. Empire Tree's estimate was more than 50% lower than other estimates and they did a surgical extraction and complete removal. Thank you Lucas! Less
The 2 man crew that removed our old plum tree did a great job. They were polite and friendly,. No damage to the fence the tree hung over. They cut the trunk to my specifications and cleaned up the space. I liked that they used full safety equipment, including helmets, to protect themselves while climbing the tree. Price was almost a third of another company's bid.... More
The 2 man crew that removed our old plum tree did a great job. They were polite and friendly,. No damage to the fence the tree hung over. They cut the trunk to my specifications and cleaned up the space. I liked that they used full safety equipment, including helmets, to protect themselves while climbing the tree. Price was almost a third of another company's bid. Less
Showed up promptly great crew fair price professional and efficient. I really appreciate how Lucas took care of a difficult situation. I will absolutely call him for further tree removal.... More
Showed up promptly great crew fair price professional and efficient. I really appreciate how Lucas took care of a difficult situation. I will absolutely call him for further tree removal. Less
I had a very large pine tree fall onto my house. Lucas was onsite less than a half hour after I called, and got straight to work while waiting for the crew. The team worked hard all day and got the job done in such a way that the tree did no further damage. They were also very kind and friendly and took pictures of the roof for me.... More
I had a very large pine tree fall onto my house. Lucas was onsite less than a half hour after I called, and got straight to work while waiting for the crew. The team worked hard all day and got the job done in such a way that the tree did no further damage. They were also very kind and friendly and took pictures of the roof for me. Less
They showed up, gave me a estimate and said they’d be back the next day. They never showed and will not return phone calls. Definitely don’t recommend
Our experience with Empire was excellent in every way. The team really hustled and they were thorough. The cutting down process was so well coordinated. And their clean up job was fantastic. We felt very confident and safe with this job in Lucas' hands. Thank you Empire!... More
Our experience with Empire was excellent in every way. The team really hustled and they were thorough. The cutting down process was so well coordinated. And their clean up job was fantastic. We felt very confident and safe with this job in Lucas' hands. Thank you Empire! Less
These guys are amazing! I would recommend them to everyone!
I would highly recommend hiring this company. They did an excellent job trimming two trees and removing three others. They were professional, knowledgeable and made sure I was satisfied with the work before they left. They were efficient and left no trace of branches or debris in my yard or drive way.... More
I would highly recommend hiring this company. They did an excellent job trimming two trees and removing three others. They were professional, knowledgeable and made sure I was satisfied with the work before they left. They were efficient and left no trace of branches or debris in my yard or drive way. Less
Great crew, fully equipped and very efficient. Super pleased with the results! Thank you Lucas!!
Great company! Great work done at my house. Lucas was nice to work with. I will definitely be recommending them to friends and family.
My company relies on Empire to tell us what needs to be trimmed, and Lucas and his group have repeatedly been prompt, courteous, professional and reliable. Would highly recommend Empire.... More
My company relies on Empire to tell us what needs to be trimmed, and Lucas and his group have repeatedly been prompt, courteous, professional and reliable. Would highly recommend Empire. Less
Brian and his crew did a great job cleaning out the dead wood from my redwoods and also removing unwanted volunteer trees that have been growing. His assuring me that my 2 big redwoods were healthy relieved a sorry I’ve had since the drought. I would recommend them.... More
Brian and his crew did a great job cleaning out the dead wood from my redwoods and also removing unwanted volunteer trees that have been growing. His assuring me that my 2 big redwoods were healthy relieved a sorry I’ve had since the drought. I would recommend them. Less
Brian and his crew cut down 2 trees, trimmed and cut branches from a huge Oak tree that was touching the roof and hanging down into the neighbors yard. They also trimmed and cleaned up a Palm tree of all its fronds. What an Amazing job. Brian made sure that after each tree he had us look and make sure we were satisfied with the work. We will definitely recommend Empire Trees to put friends and fa... More
Brian and his crew cut down 2 trees, trimmed and cut branches from a huge Oak tree that was touching the roof and hanging down into the neighbors yard. They also trimmed and cleaned up a Palm tree of all its fronds. What an Amazing job. Brian made sure that after each tree he had us look and make sure we were satisfied with the work. We will definitely recommend Empire Trees to put friends and family. We will also use this Company again when we need more work. Brian and his crew were conscientious, thorough, and detail oriented. Great Job!!!! IVE POSTED BEFORE AND AFTER PICS Less
The crew led by big Chris the wonderful foreman arrived right on time with all their trucks and rigs and five men to do a great job. They took down a huge old oak that had fallen on one of my outbuildings. They moved a bunch of stuff including a dead car to make the job possible then put it all back!’ Oak firewood was stacked neatly right where I wanted it! I would call them again.... More
The crew led by big Chris the wonderful foreman arrived right on time with all their trucks and rigs and five men to do a great job. They took down a huge old oak that had fallen on one of my outbuildings. They moved a bunch of stuff including a dead car to make the job possible then put it all back!’ Oak firewood was stacked neatly right where I wanted it! I would call them again. Less
Great company. Owner, Lucas Graves cut two 70 ft. trees and trimmed others. Everything cleaned up. Foreman, Chris Roberts removed the stumps and other stumps left from previous cuttings. Very happy with their work and price reasonable. Recommend to anyone.... More
Great company. Owner, Lucas Graves cut two 70 ft. trees and trimmed others. Everything cleaned up. Foreman, Chris Roberts removed the stumps and other stumps left from previous cuttings. Very happy with their work and price reasonable. Recommend to anyone. Less
We have a huge willow that was collapsing under its own weight. One large cracked branch was resting on the roof. Lucas came out the next day to take a look and had a team out here the following morning to remove the broken branches and trim the whole thing back with a good, healthy shape. The crew explained what they were doing and why, yet followed my requests when I had them. When they left, t... More
We have a huge willow that was collapsing under its own weight. One large cracked branch was resting on the roof. Lucas came out the next day to take a look and had a team out here the following morning to remove the broken branches and trim the whole thing back with a good, healthy shape. The crew explained what they were doing and why, yet followed my requests when I had them. When they left, the yard was cleaner than when they first got here. This was an A+ experience. Thanks Lucas and Empire! Less
Who do you call to get a kitty out of a giant Oak tree who's stuck 40 feet up ? These guys ! Pete, Arturo and Lucas kindly saved the day after hours on a Saturday. Kind, professional and gracious ! We are forever grateful and will be customers for life !... More
Who do you call to get a kitty out of a giant Oak tree who's stuck 40 feet up ? These guys ! Pete, Arturo and Lucas kindly saved the day after hours on a Saturday. Kind, professional and gracious ! We are forever grateful and will be customers for life ! Less
If I remember right they never called me back but it's been so long ago I'm not sure they didn't call they might have called me back and not left me a message that's all... More
If I remember right they never called me back but it's been so long ago I'm not sure they didn't call they might have called me back and not left me a message that's all Less
What Mike is saying is NOT true!!! I live in the house where the trees were removed. They showed up at 8am a total of 5 guys and there was no screaming or yelling. They were on time and efficient and were done in 45 minutes! I've never seen a more professional fast efficient team using hand signals to talk with each other. I watched them the whole time. The person who owns the house was outside t... More
What Mike is saying is NOT true!!! I live in the house where the trees were removed. They showed up at 8am a total of 5 guys and there was no screaming or yelling. They were on time and efficient and were done in 45 minutes! I've never seen a more professional fast efficient team using hand signals to talk with each other. I watched them the whole time. The person who owns the house was outside the whole time taking pictures and no one came out to complain. I don't know why you would lie!! This company is fair, honest and reputable. The noise was no more than the garage trucks or the street cleaner that come around Less
8am on a Saturday morning, chainsaws, chippers and 7 people running around yelling. When approached was basically told to F off. Santa Rosa noise orrdinance since this company apperantly doesn’t know or care. “ (A) The only sounds permitted shall be either music or human speech, or both. (B) The operation of sound-amplifying equipment shall only occur between the hours of nine a.m. and six p.m. e... More
8am on a Saturday morning, chainsaws, chippers and 7 people running around yelling. When approached was basically told to F off. Santa Rosa noise orrdinance since this company apperantly doesn’t know or care. “ (A) The only sounds permitted shall be either music or human speech, or both. (B) The operation of sound-amplifying equipment shall only occur between the hours of nine a.m. and six p.m. each day except on Sundays and legal holidays.” Less
We were told the work crew would be out some time Wednesday morning. Wednesday came and went, no work crew, no word from the office. Crew arrived Thursday, and were unsure of the work to be done. I showed them the written proposal, and they called their boss for clarification. My wife wanted the wood chips, but since it was not in the proposal, no chips were left. Fair enough. What was stat... More
We were told the work crew would be out some time Wednesday morning. Wednesday came and went, no work crew, no word from the office. Crew arrived Thursday, and were unsure of the work to be done. I showed them the written proposal, and they called their boss for clarification. My wife wanted the wood chips, but since it was not in the proposal, no chips were left. Fair enough. What was stated in the proposal was that all firewood was to be left on site. No firewood was left on site. They were extremely rude on the phone when discussing the matter. Demanded full payment for an uncompleted job. Less
Incredibly abusive verbally to one of my dear friends and did not follow through on the agreement of services that were included in the agreed-upon estimate. A job that should have been done in a day or two stretched out over weeks of arguing. This man is an opportunist who is looking for people to take advantage of... More
Incredibly abusive verbally to one of my dear friends and did not follow through on the agreement of services that were included in the agreed-upon estimate. A job that should have been done in a day or two stretched out over weeks of arguing. This man is an opportunist who is looking for people to take advantage of Less