SellMyCarAyrshire
2025-12-09T18:57:24.560Z
5*+. Highly recommend! Very fair price and excellent service. Would definitely use again.I found Sell My Car Ayrshire after doing a search online for local places to sell my car, which was over 11 years old. I filled in a quick form on their website with my contact details and car details. Very soon after I received a text saying they would be in my area in a couple of days and could come to view my car. I thought that was an excellent service to offer to come to me. However as I work in Ayr it was easier for me to go to them. I phoned and booked a time to go.The valuation process was very quick and straightforward. Paul offered a very fair price for my car. It was ÂŁ250 more than Arnold Clark offered. I wasn't ready to hand over my car yet and he guaranteed the valuation price until I was able to over a week later, which was likely to be on the day that my MOT expired.A few hours before I was due to take my car to Sell My Car Ayrshire, someone ran their car into my passenger side at low speed. It caused a dent and a lot of damage to the paintwork across multiple panels. I phoned Craig at Sell My Car Ayrshire and told him what happened. I was very distressed. Craig was reassuring and to my surprise offered to assess the damage and potentially still make an offer on my car. I was extremely grateful that he would still consider buying my car.Considering the damage, Craig made a very reasonable offer for my car. He also explained the other options available to me, insurance claim and other person paying for damage. The person who ran into my car had already contacted me to say they would rather pay me for the damage than go through the insurance companies. I let them know much my offer had been reduced by and they agreed to pay that amount by bank transfer. They said they were driving so wouldn't be able to transfer the money until an hour and twenty minutes later. Craig was very accommodating and kept the premises open until I received the bank transfer for the damage to my car and we completed the process of Craig buying my car (5:45pm). Craig also gave me a lift to the train station for me to get home.Craig was really great and helped me through a very stressful situation. I am very grateful that he still bought my car despite the damage, and for his excellent service. I would highly recommend Sell My Car Ayrshire and I would definitely use them in the future. Many thanks.