Luis was great to work with and very informative. Highly recommend this group.
5
Jun 10, 2025
Damien serviced the house and was exceptional and very professional. I highly recommend requesting him.
5
Jun 06, 2025
Had water damage to my house from a faulty shower and UWR came out same day to address and mitigate the damage. Damien was extremely helpful, knowledg...
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Had water damage to my house from a faulty shower and UWR came out same day to address and mitigate the damage. Damien was extremely helpful, knowledgeable and hardworking to do what was in my family’s best interest and get the job done effectively. Appreciate the fast service and help!
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5
Jun 06, 2025
Efficient. Polite. On time.
5
Jun 04, 2025
Luis & Chris were incredibly communicative throughout the process, explaining everything thoroughly and clearly.
5
Jun 04, 2025
5
Jun 02, 2025
Rain came - Roof leaked - Called Home Ins - Placed Claim - Received a Call, within 15mins, from United Water Restoration Group - Confirmed Joe coming ...
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Rain came - Roof leaked - Called Home Ins - Placed Claim - Received a Call, within 15mins, from United Water Restoration Group - Confirmed Joe coming out to access residence - Instant connection, from initial conversation that bled over into one blessed exchange during his assessment. Joe under-promised and over delivered!! The Palmer Family thank you for your assistance in this matter. The leak should be all sealed up, soon.
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5
Jun 02, 2025
Quick, Professional and most respectful gentleman to help you in a water crisis.
5
May 30, 2025
I was very pleased with the work I received from United Water. Great communication, timely, and thorough. I appreciate what Damian and Luis helped me ...
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I was very pleased with the work I received from United Water. Great communication, timely, and thorough. I appreciate what Damian and Luis helped me the first few days with testing, mapping, placing all the equipment and answering my questions. Chris Kurdi closed out the job with monitoring the equipment daily, floor removal, and equipment removal. Chris was very nice, brought some donuts to share and even took a damaged chair for me. Thanks for all of the help!
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5
May 29, 2025
5
May 28, 2025
Joseph L did such a great job. He was kind and did a great job explaining the process and what equipment he was using and why. He was light hearted an...
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Joseph L did such a great job. He was kind and did a great job explaining the process and what equipment he was using and why. He was light hearted and compassionate for our situation. Can't thank him enough!
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5
May 26, 2025
Polite thorough patient thank yo
5
May 25, 2025
Johnny on the spot ! Super accurate and wise !
5
May 21, 2025
Luis and Chris were awesome - I found them to be helpful and candid with answering my questions and letting me know the extreme amount of water they t...
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Luis and Chris were awesome - I found them to be helpful and candid with answering my questions and letting me know the extreme amount of water they tried to pull out.They were professional and polite.Give these guts a raise.
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5
May 20, 2025
Jason, Joe and Luis did a great job, fast and prompt and professional.
5
May 19, 2025
Damien is awesome!!!! He is perfect in an emergency situation!!!! He was very efficient and thorough!!! So happy he came to the rescue!!!!
5
May 19, 2025
Whenever I have flooding in my home, I continuously call United Water Restoration because they are very responsive with dispatching someone to come wi...
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Whenever I have flooding in my home, I continuously call United Water Restoration because they are very responsive with dispatching someone to come with dehumidifiers and access the damages. Leon was very nice and professional. Will definitely keep their business.
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5
May 16, 2025
Excellent job
5
May 15, 2025
5
May 15, 2025
Luis Alvarez was great, knowledgeable and friendly . Would recommend this company in the future
5
May 14, 2025
Listened to concerns and was very informative. Thank you!
5
May 14, 2025
5
May 13, 2025
They were kind, efficient, and got the job done 💪 HIGHLY RECOMMEND‼️‼️
5
May 10, 2025
Great duo of guys. Luis and Nathan were very informative and professional, answered all my questions throughly.
5
May 09, 2025
Came out on short notice and so far the communication and work has been stellar
5
May 07, 2025
Crew was great, very personable and did great work. Luis and Nathan would be recommended again.
5
May 07, 2025
We had a bathroom leak that turned into mold. Called United and they were quick to put us in their schedule. Joe was great to work with. Kept us in th...
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We had a bathroom leak that turned into mold. Called United and they were quick to put us in their schedule. Joe was great to work with. Kept us in the loop all the time and made sure we were ok with anything that was uncovered that wasn’t part of the quote. Passed the retest. Highly recommend.
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5
May 02, 2025
Luis Alvarez worked hard and did a very good job. I hesitate leaving a review because the job is not finish. He is only doing a portion of the total j...
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Luis Alvarez worked hard and did a very good job. I hesitate leaving a review because the job is not finish. He is only doing a portion of the total job. He certainly deserves a great review for his portion of this job!
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5
Apr 28, 2025
Royce and the boys over at UWRG did a real good job removing mold that developed as a result of a pipe burst. UWRG came right out did their assessment...
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Royce and the boys over at UWRG did a real good job removing mold that developed as a result of a pipe burst. UWRG came right out did their assessment and went right to work tearing out, cleaning, support chemicals, then the fogging and were very thorough, thoughtful and knowedgable about mediation practices, if we ever have to do this again we got UWRG on our radar!!!
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5
Apr 17, 2025
So thankful for Joesph! He came out promptly, took readings and measurements, and set up fans to try and combat the damage done by the water damage in...
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So thankful for Joesph! He came out promptly, took readings and measurements, and set up fans to try and combat the damage done by the water damage in our home. He was friendly and professional working around us as well as the plumbers. Highly recommend!
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5
Apr 11, 2025
Today, we met Joseph Lacruz. He was personable and professional. He was courteous and listened to our concerns. I would definitely recommend this comp...
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Today, we met Joseph Lacruz. He was personable and professional. He was courteous and listened to our concerns. I would definitely recommend this company. We felt that we were given a fair and accurate assessment of the water damaged cabinets.
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5
Apr 10, 2025
These guys were awesome to work with! I had the unfortunate incident of water damage at my place. Everyone I dealt with was great at communication, ...
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These guys were awesome to work with! I had the unfortunate incident of water damage at my place. Everyone I dealt with was great at communication, which is reassuring when you surely are under the additional stress of navigating the incurred damage to your home.Within hours of calling, Luis showed up on a Sunday night to do the initial triage of getting the place set up with the proper machines to start the drying out process. From there I had the pleasure of talking to Andrea who answered all my questions on a few occasions and was responsive to the messages I may have left. Going an extra mile in my view, Joe came out and did the assessment and evaluation of the damage and did a facetime call with me as I was not in the area to visually see myself. He took me around room by room as if I was there and was patient with my additional inquiries. Lastly, Chris did a great job removing the necessary drywall & baseboards without incurring any unnecessary additional damage. The place was left clean & neat.I am very satisfied with this experience and I'm confident any client will be too if you find yourself in the need of their services. Thank you for making this as easy as possible!
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5
Feb 26, 2025
My stars are for Adam, Luis and Chris! These three men did an amazing job despite the circumstances of a difficult floor. Thank you for doing all you ...
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My stars are for Adam, Luis and Chris! These three men did an amazing job despite the circumstances of a difficult floor. Thank you for doing all you can and doing a great job and keeping me informed along the way. Thank you United Water Restoration.
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5
Feb 21, 2025
Damien and Adam came the first day and set up machines. Damien follow up everyday checking on machines to make sure they are running correctly.
5
Feb 20, 2025
Damien, Joe & Adam did a great job. They answered my questions and were very friendly throughout the day.
5
Feb 15, 2025
Damien & Adam did a great job was fast and efficient!
5
Feb 15, 2025
Joe responded quickly to questions I had and explained the process well.p
5
Feb 11, 2025
Damien is very communicative and very helpful. He cleaned the floor!!! Asked me if we needed anything else. Very professional! That man needs a raise!...
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Damien is very communicative and very helpful. He cleaned the floor!!! Asked me if we needed anything else. Very professional! That man needs a raise!!!!
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5
Feb 06, 2025
United Water Restoration did a wonderful job. Very prompt and on time.Thanks to Jason, Chris Kurdi, Joseph Lacruz and everyone elso on my project.I ap...
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United Water Restoration did a wonderful job. Very prompt and on time.Thanks to Jason, Chris Kurdi, Joseph Lacruz and everyone elso on my project.I appreciate you all !Thank you Joseph for putting my appliances back in place
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5
Feb 03, 2025
The team did a great job and we truly appreciate their efforts. Shawn and Joseph were conscientious and handled everything with urgency and profession...
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The team did a great job and we truly appreciate their efforts. Shawn and Joseph were conscientious and handled everything with urgency and professionalism.
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5
Jan 03, 2025
Joe Lacruz was very responsive and went above and beyond.
5
Dec 31, 2024
Excellent service for our emergency flooding issue. They came immediately and communicated really well. Our technicians were Jeremy, Damien and Joe. I...
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Excellent service for our emergency flooding issue. They came immediately and communicated really well. Our technicians were Jeremy, Damien and Joe. I recommend this company highly
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5
Dec 31, 2024
Damian was so wonderful and helpful with our house flooding. He was very informative and helped answer any questions we had. Highly recommend.
5
Dec 28, 2024
5
Oct 29, 2024
Great Job. Thank You to Damian!
5
Sep 27, 2024
Elijah was awesome and helpful!
5
Sep 04, 2024
Crown Home Watch Company watches over seasonal residents homes in the Lakewood Ranch Area of Florida. One of our biggest challenges is dealing with mi...
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Crown Home Watch Company watches over seasonal residents homes in the Lakewood Ranch Area of Florida. One of our biggest challenges is dealing with microbial growth that can occur in any home if the HVAC system fails. We met with United Water Restoration Group of Tampa today on behalf of our client. They were very fast in their response and have good communication skills. We met with Rebecca Pistilli one of their technicians, she was professional and courteous. A good company to do business with if you have this type of problem.
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5
Aug 22, 2024
Elijah was extremely helpful and had great availability to be at my house at anytime I needed. Would recommend multiple times over
5
Aug 15, 2024
Elijah was a complete professional. It was a pleasure having him assist me during such a trying time. Thank you Elijah
5
Aug 14, 2024
United Water was great. Kane was the best ! He was professional and efficient.
5
Aug 12, 2024
Elijah was quick to arrive and gave great service. Thank you.
5
Aug 10, 2024
Elijah was great doing the water restoration in our new home. He explained everything and made sure the job was done thoroughly. He also cleaned up af...
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Elijah was great doing the water restoration in our new home. He explained everything and made sure the job was done thoroughly. He also cleaned up after which was definitely a plus! We are very happy with the job!
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5
Aug 08, 2024
This company is excellent, great service all around. I would like to point out Kane Ulrich, he came out to our house and provided us with excellent se...
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This company is excellent, great service all around. I would like to point out Kane Ulrich, he came out to our house and provided us with excellent service. He was thorough, approachable, and informational! We are definitely keeping their number for future work, thank you guys!
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5
Aug 02, 2024
Eli was amazing! Fixed our problem fast and easy. 10/10 recommend!
5
Jul 22, 2024
Kane was so kind and helpful and knowledgeable worked very hard. And keeps me informed.
5
Jul 05, 2024
Amazing service, friendly, and very knowledgeable about their work.
5
Jun 14, 2024
5
Jun 13, 2024
Elijah was very helpful and nice, good job!
5
May 24, 2024
Phil did a fabulous job on the actual work and was very professional. The job was clean and completed quickly on the day that he came to do it.However...
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Phil did a fabulous job on the actual work and was very professional. The job was clean and completed quickly on the day that he came to do it.However I was very unhappy with the office’s scheduling process. They took forever to schedule the job and were not communicative.
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5
May 24, 2024
We had a great experience with this company! Quay took his time to explain things and answer questions from both me and my husband and he worked hard ...
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We had a great experience with this company! Quay took his time to explain things and answer questions from both me and my husband and he worked hard to get the dry out/cut out completed in a time crunch- which we really appreciated! I highly recommend this company :)
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5
May 23, 2024
Steven Coolis was very professional, and helpful with everything that we needed to help us move forward with a difficult this difficult process! Thank...
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Steven Coolis was very professional, and helpful with everything that we needed to help us move forward with a difficult this difficult process! Thanks for everything Steven we appreciate you and everything you helped with! Definitely will refer anyone needing your services!
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5
May 22, 2024
Kane and Elijah were professional, informative, and very helpful!
5
May 17, 2024
Doug was Great! He was very knowledgeable and very friendly! My mom has a language barrier and Doug was very patient and calmed her during this tough ...
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Doug was Great! He was very knowledgeable and very friendly! My mom has a language barrier and Doug was very patient and calmed her during this tough situation. Doug guided me on what to expect going forward. He is very trustworthy and very honest. Didn’t leave until the job was fully completed! I respect that! Thank you!!!
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5
May 03, 2024
Hi, my name is,Lisa Kyler.We have had,Phil Hoffman, working on our bathroom….he did a complete job from start to finish & he was a complete pleasure t...
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Hi, my name is,Lisa Kyler.We have had,Phil Hoffman, working on our bathroom….he did a complete job from start to finish & he was a complete pleasure to have in our home ! Highly recommend ! 5 star Plus !
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5
May 01, 2024
Phil H. was awsome and very nice and has a great personality. 👍
5
Apr 30, 2024
Kane and Phil came to my house and set up the fans and dehumidifiers as soon as possible. These men were very informative, very polite and explained ...
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Kane and Phil came to my house and set up the fans and dehumidifiers as soon as possible. These men were very informative, very polite and explained everything that they were going to do. I would recommend them to anyone.
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5
Apr 24, 2024
Well done Corey Doug Elijah
5
Apr 18, 2024
Kane and Corey were great! They helped dry out a leak in my bathroom and were very informative and helpful.
5
Apr 13, 2024
Doug and Elijah they are excellent. Explain everything to me and make me feel safety. Thanks to this two angels for take care for me and my Family tod...
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Doug and Elijah they are excellent. Explain everything to me and make me feel safety. Thanks to this two angels for take care for me and my Family today I really appreciated
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5
Apr 13, 2024
Very happy with Doug and Elijah. They came to check our water issues and explained everything very detailed and we were able to understand all process...
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Very happy with Doug and Elijah. They came to check our water issues and explained everything very detailed and we were able to understand all process. Super professionals and great guys. 100% would recommend!
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5
Apr 13, 2024
5
Apr 06, 2024
I had an exceptional experience working with Phil and Kane. Their prompt response, expertise, and professionalism were remarkable. They utilized advan...
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I had an exceptional experience working with Phil and Kane. Their prompt response, expertise, and professionalism were remarkable. They utilized advanced techniques to effectively restore my home and kept me informed throughout the process. Their commitment to customer service was evident, and I highly recommend their services for anyone in need of water restoration.
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5
Apr 05, 2024
Phil and Kane were able to come to our house the day we called. They were efficient and thorough in ensuring we had a solid plan of action. Super frie...
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Phil and Kane were able to come to our house the day we called. They were efficient and thorough in ensuring we had a solid plan of action. Super friendly also! Will use United Water Restoration in the future.
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5
Apr 01, 2024
I recently had the pleasure of dealing with United Water Restoration Group for urgent water damage restoration in my home, which was caused by plumbin...
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I recently had the pleasure of dealing with United Water Restoration Group for urgent water damage restoration in my home, which was caused by plumbing issues. From the moment I reached out, their service was exemplary. Phil, the technician assigned to my case, was professional and knowledgeable, incredibly attentive and efficient throughout the entire process. He ensured the work was completed to the highest standard, with minimal disruption to our daily lives. The team's responsiveness and quality of work were genuinely commendable. Based on my experience, I wholeheartedly recommend United Water Restoration Group to anyone needing reliable and top-notch restoration services for their home or business. Their dedication to customer satisfaction is evident in every aspect of their work.
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5
Mar 29, 2024
Doug and Eli came promptly to my house to help start restoration process the same day it was determined I had a water pipe leak behind my drywall. The...
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Doug and Eli came promptly to my house to help start restoration process the same day it was determined I had a water pipe leak behind my drywall. They are both very personable guys and represented the company very well. They explained the process in detail and helped me feel good that there is a well thought out plan in place to remedy the bad situation I found myself in. I would highly recommend United Water Restoration Group of Tampa.
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5
Mar 27, 2024
Explained everything in great detail as they did their work!
5
Mar 27, 2024
Phil H came out was professional and courteous, and explained everything so I could understand. He was very helpful and kind.
5
Mar 24, 2024
Phil and Kane were great. They even moved my furniture out of the way to get to what they needed to. They got it all hooked up and drying around my sc...
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Phil and Kane were great. They even moved my furniture out of the way to get to what they needed to. They got it all hooked up and drying around my schedule. The landlord, Shannon, and I are very happy.Also, we loved Doug! 10/10 would be friends with
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5
Mar 22, 2024
Doug and Eli to the rescue! These guys came into our home when we needed them! They were timely, courteous, professional, knowledgeable and a pleasur...
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Doug and Eli to the rescue! These guys came into our home when we needed them! They were timely, courteous, professional, knowledgeable and a pleasure to have handling our situation. Each gentleman knew exactly what his job entails. After explaining, in easy to understand details, my mind is at ease. Even under such soggy circumstances! I know who we will call if ever need be. I would highly recommend their services to anyone.
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5
Mar 18, 2024
Phil Hoffman was a great technician, had great customer service, very fast and helpful with fixing our problem in regards to the home owner deshae mar...
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Phil Hoffman was a great technician, had great customer service, very fast and helpful with fixing our problem in regards to the home owner deshae martin
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5
Mar 14, 2024
Corey and Phil were prompt and professional
5
Mar 11, 2024
Doug is the man! Knowledgeable and down to Earth!
5
Mar 08, 2024
Phil and Kasandra are the best! Fast and knowledgeable!
5
Mar 07, 2024
Doug and Elijah were fantastic very personable easy to talk to answered all questions.
5
Mar 07, 2024
United Water Restoration Group of Tampa assigned Elijah to assess my water damage situation. Elijah arrived on schedule, and was courteous and profes...
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United Water Restoration Group of Tampa assigned Elijah to assess my water damage situation. Elijah arrived on schedule, and was courteous and professional. He answered my many questions and left me feeling confident about the overall process. Thank you Elijah for making a stressful situation so much easier!
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5
Mar 05, 2024
When faced with a situation as serious as an unknown water leak it can be daunting but Doug and Eli were fantastic. They talked me through the proces...
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When faced with a situation as serious as an unknown water leak it can be daunting but Doug and Eli were fantastic. They talked me through the process, explained why each step was necessary and what the expected outcomes and timelines were. I highly recommend!!
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5
Mar 04, 2024
Elijah and Doug were awesome! They took excellent care of us during our water remediation process.
5
Mar 03, 2024
Elijah and Doug are great! They both were professional and explained what they were doing each step of the way.
5
Mar 02, 2024
Kane & Elijah did a great job and explained everything they were doing thoroughly.
5
Mar 01, 2024
Phil and Kane were amazing! Quickly helped save my house from an unexpected water heater failure. Highly recommended!
5
Feb 26, 2024
Corey and Torrie were awesome!!
5
Feb 25, 2024
Phil H. and Kane where excellent. Set up was quick and the process was easy. Took pictures of everything and submitted info to the insurance company.
5
Feb 24, 2024
I’m Geeta Basdeo. Had a plumbing problem that led to mold and called United Water and restoration group. Phil Hoffman and Kane came out and took good...
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I’m Geeta Basdeo. Had a plumbing problem that led to mold and called United Water and restoration group. Phil Hoffman and Kane came out and took good care of our home and gave great details in the process. Super nice customer service!! Would def recommend again..
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5
Feb 23, 2024
Phil Hoffman was a pleasure to work with. He took the time to explain what he will be going and why. Made this bad experience much easier.
5
Feb 21, 2024
Phil Hoffman and kasandra have been very helpful with explaining how to fix my water damage. Also help with understanding how the claim process worke...
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Phil Hoffman and kasandra have been very helpful with explaining how to fix my water damage. Also help with understanding how the claim process worked. I felt very comfortable with their easy going approach and the knowledge both of them have. I would recommend either one of them to others.
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5
Feb 21, 2024
Phil H, Kasandra. They were Exelent, And very Good🙏
5
Feb 19, 2024
Great work from Phil and Casandra. They: responded same day and took over to fix the issue as quickly as possible. They were very professional and p...
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Great work from Phil and Casandra. They: responded same day and took over to fix the issue as quickly as possible. They were very professional and patient with me
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5
Feb 19, 2024
Doug was amazing! Fast, professional, and very personable. Fantastic to work with.
5
Feb 19, 2024
Very professional and prompt. Corie and Doug have been great. They were able to come same day as the plumber and were able to install drying machines.