2024-04-17T15:43:09.000Z

I recently had the pleasure of working with Thermal Roofing, specifically with contractor Kerri Leggett, for a roof replacement project facilitated through an insurance claim. I cannot speak highly enough of Kerri's professionalism and expertise throughout the entire process. From the outset, Kerri made me feel at ease and confident in her abilities. Her approach was both informative and reassuring, providing me with all the necessary details while remaining flexible to accommodate any adjustments needed. In addition to Kerri's exceptional service, I was impressed by the roofing crew's timeliness and the quality of their work. They arrived promptly as scheduled and completed the job with precision and efficiency, demonstrating their commitment to delivering top-notch results. Kerri's reliability was evident at every stage of the project, and her commitment to ensuring a smooth and successful outcome was truly commendable. Thanks to her outstanding work and the dedication of the roofing crew, what could have been a stressful experience turned into a seamless and hassle-free process. I want to extend my heartfelt gratitude to Thermal Roofing for assigning such a competent and dedicated professional to handle my roofing project. Kerri's exceptional leadership, combined with the roofing crew's expertise, reflects positively on the company. I would not hesitate to recommend Thermal Roofing and Kerri to anyone in need of roofing services.

2023-09-26T19:49:58.000Z

Greetings, I am a male, 66-year old, technical sales - chemical engineer, homeowner in the Carrington subdivision in Massillon, OH. Jill and Kerri made a sales call on me in early September 2023. They were very pleasant and informed me that there is a fair chance that with the recent wind storms we've had my insurance company may pay for a repairs or a full roof replacement. My roof is original from 2005. I knew at least one shingle was blow off in the last month, and I would have to seriously address it before I retire in three years and possibly relocate. In my mind, I didn't think about the insurance company, only that I was going pay for a new roof soon or off-set my asking price by the new roof costs. Jill/Kerri sent their guys up to roof and identify shingles with wind damage. They were successful. We then called my insurance company to make a claim. The insurance estimator came out a week later and confirmed he was satisfied they would cover a new roof. By coincidence, my estimator said Thermal Roofing and Siding replaced his roof and was very satisfied with the results. When my wife asked if I checked on the references for Thermal Roofing and Siding. I told her that if the roof estimator was happy with them, that's all I needed. It's now late September, the new roof is in place, their roofers worked straight for 3.5 days. Stray nails, old roofing material, dumpster are picked up and gone. It's a beautiful roof. As far as the cost, my $1,000 deductible paid for a >$30,000 roof. I give all the credit to Jill and Kerri for reaching out to me that this was a possibility. I fully recommend you reach out to them for repairs or replacement, wind or no wind related. What have you got to lose? Lastly, the roof warranty transfers to the new owner, so they gain as well.

2023-03-24T14:16:55.000Z

We had a tree branch come through our roof and Troy from Thermal was prompt and very knowledgeable. The hole in our roof was addressed immediately and we love our new roof! Thanks Troy! Thanks Thermal Roofing! We would highly recommend going through Thermal Roofing and refer this company to everyone.

2021-09-08T17:22:16.000Z

kerri with Thermal Roofing did a great job getting me set up to get my gutter fixed. It took less than week for the complete turnaround, and the finish came out great. I highly recommend 👍

2021-05-20T22:25:24.000Z

Our roof was damaged after a wind storm in March so I had Brian come over to check it out. He also came out when our insurance adjuster came and helped us get the ball rolling with the insurance company when they stopped communicating with us. Yesterday, the crew was here at 6am and completed the roof around 3pm. The crew did an awesome job and cleaned everything up to leave it just the way it was before. We had a few minor issues, but Brian was on top of making everything right. I will be recommending the company to anyone I know that needs their services.

2021-02-25T16:49:17.000Z

We had a wonderful experience with Thermal roofing and siding. They were prompted in their work and answered all of our questions and concerns.Highly recommend them.

2020-12-12T17:00:53.000Z

They done a great job and all in three hours. Very dependable

2020-06-22T23:39:24.000Z

Absolutely I would recommend them! Professional, organized and fair pricing. That's all I would ever want!

2020-03-05T21:34:59.000Z

JJ and Thermal roofing are amazing. Karen and Charles from NCS were able to pay for my roof and thermal roofing installed it! I highly recommend.

2019-03-22T01:50:55.000Z

I love my new roof! Every step was handled professionally and thoroughly from first sales visit through insurance paperwork and then through installation! Great friendly professional staff! Thank you so much!

2019-03-01T02:56:12.000Z

the quality of work is next to none !!!! i highly recommend this company !!!

2019-02-24T12:14:29.000Z

Starting from the first phone call, I knew this was a good company. Very professional and tended to my concerns before they even came out to my house. Salesman was very courteous and respectful with my 2 younger children. Install was done in the time frame they promised and my roof looks beautiful. Definitely will be a repeat customer!

2019-02-23T23:16:53.000Z

What a great company with the most professional employees