It's always terrifying to have something go wrong in the middle of the night that you can't fix yourself. I woke up to a running shower at 1am, and nothing was working to make it quit.Thankfully, Andre answered the cry for help and showed up to the rescue!Got the water shut off and a plan in action, and he was right back at it this morning.Now I have a spiffy new shower handle, nothing is leaking, he cleaned everything up after himself and was such an absolute professional. Prices were very reasonable for the work performed as well.I will definitely be calling again for my plumbing needs! Less

I moved to the great state of Alabama almost 2 years ago after following my babygirl after she graduated from AU. I live in Tuscaloosa and have OLD REPUBLIC HOME PROTECTION as our home warrenty. I needed a plummer so I called Old Republic to set this up.. I got a call from Extra Care Plumming (out of Birmingham) very nice woman called me, had couple questions and we set up appointment, all this was within just a couple days :) on day of appointment I received a text and call from Andre(extra care) advising he was on his way. As soon as I met Andre I felt very comfortable and at ease, this is very important for me, being a woman alone and not knowing anything about plummimg it’s kind of like taking your car to mechanic and well just not knowing if you can really “trust” what they tell you. It can be scary sometimes.. while chatting with Andre he told me he had like 30 couple years of plummimg but you could just tell he knew what he was doing! He didn’t mind me following him around asking all my questions and actually talking TO me, not down to me :) which means a lot! He explained everything in terms I could understand! :) it turns out to be a very easy fix, he is ordering some parts and will comeback and finish job! My reason for this review is … there are a lot of shady people out there and if this review puts just one other person’s mind at ease … GOOD, GREAT!! Call Extra Care Plummimg and feel more comfortable about your decision!! You can tell Andre cares about his company and reputation, I don’t think he will let you down!! I hope this helps someone who is looking for a dependable plummer :) peace & love Less

Andre was so wonderful to work with! He was able to come out to our house same day to help us. We are so appreciative of him and highly recommend him and his company! We will be using him for all our plumbing needs moving forward. Thank you Andre! Less

Extra Care plumbing did an amazing job! Mr. Andre was prompt, professional and very thorough. He explained everything he was doing and put our minds at ease! We only use Extra Care Plumbing! We highly recommend this company for all your plumbing needs, you will not be disappointed. Less

Unfortunately (for me) I was in need of a plumber three times in one week for three separate issues. Extra Care Plumbing was able to come out fast and took care of all of my issues at a super reasonable price. Andre was so knowledgeable and told me some extra things to look out for. Highly recommend and these will be my go to plumbers from here on out. Less

They did a fine job on some things at my house, but I didn’t like how the master plumber sat in the van and sent in his apprentice to do the analysis on our home warranty jobs. There were a couple times that the apprentice said something that didn’t make sense to me and I ended up being right. Because of these things, we had some jobs take longer to get done than they should have. In the end, the plumbing work they did was fine, but I wouldn’t choose this company over another plumbing company. Less

Plumbing issuses happen at the most inconvenient times. Extra Care Plumbing came through for us and went the extra mile with friendly, professional service in our time of need! I would definitely use them again. Less

They came out within half an hour and got my water heater fixed (also cleaned up the water that was all over the floor). Super kind and professional, will use them on any plumbing issues I have in the future. Cannot say enough good things, thank you again! Less

I highly recommend them if you're in need of a plumber there on time great customer service an professional I was satisfied with the work they did for me thanks extra care plumbing Less

If I could give more the 5 stars I would!! I will recommend this company to anyone! We had an emergency need for someone to come out and take a look as our water was backing up and not draining in the showers and toilets properly. I called and spoke to the owner which he was super nice, and very informative. He told me he could have a person come out within an hour and a half and within 45 mins Chris, our technician, called and said he was on the way. Chris was on time and once he arrived, he was very friendly and told us what to expect. He was very professional and was very kind to my son. I would recommend Chis and his company to anyone, and the next time we need any plumbing repairs or anything they offer services for we will definitely be giving them a call. As their name says, they definitely give you the "EXTRA CARE" in services! Thank you Chris for helping us, we very much appreciate you! Less

Where do I begin. If I could give a 50 star rating, I would! Andre has been the most kind, honest, and up front person I have ever worked with. He and his crew were fast and absolutely amazing at the job. He went above and beyond for us. I will only use his service from now on if we ever encounter an issue with our plumbing. He went out of his way to help solve our issue. I would HIGHLY recommend this company. They will get it done the right way, the first time, no matter how long it takes. He is an honest man and someone worth working with. Less

I was visiting from out of town and my brother had a terrible leak in his kitchen. We called ten plumbers and they all said they could not come for at least a week. I told them my brother was in a wheel chair and Andre was the only business owner that responded immediately and was there within twenty minutes. I will be forever grateful for his kindness and excellent service. He was kind, professional and did a great job on the repairs. He came right over even though it was the holiday season and everyone was backed up with repairs. Less

A pipe burst in our kitchen ceiling on Christmas Eve. Of course most plumbers were closed and the ones that said 24hours didn't pick up the phone. We saw that Extra Care had such great reviews that I called them and they picked up and got us scheduled. With the crazy cold weather, there were a few people already scheduled ahead of us who were in worse shape, but I appreciated the calls to let us know what was going on. When Andre got here, he got right on fixing our pipe and was able to recommend people to help repair the damage to our home. I will tell anyone who is looking for a plumber to use Extra Care Plumbing. Thank you all again! Less

Andre and Chris were great! They searched for the best way to avoid cutting through slab for my issue and we ended up with a solution which avoided costly repairs. Extra Care has performed service for our needs in emergencies in a timely, professional, and price friendly manner. I highly recommend them when you have need for experienced, knowledgeable, and reliable plumbing services. Less