Needed a service call to address a serious ac drain line issue, although this was late afternoon, Tyler responded promptly and efficiently corrected the problem Less

This morning, the A/C in one of our Airbnb units suddenly went out, and after calling around with no luck, I finally reached Arctic Air—and I’m so glad I did! From the moment they picked up, they were kind, professional, and quick to help. They sent Tyler out, who arrived exactly when they said he would. He was incredibly honest, straightforward, and took the time to show me exactly what the issue was, how he was fixing it, and even gave tips to help prevent future problems.In just 30 minutes, he had the system up and running again! His work was not only fast and efficient, but also super affordable. It's rare to find someone so reliable, knowledgeable, and respectful of your time. Because of this great experience, we’ll be using Arctic Air for all of our Airbnb units moving forward. Highly recommend them to anyone needing HVAC help—you won’t be disappointed! Less