DoubleJay Assemblies
2026-04-02T00:00:00.000Z
I hired Doublejay Assemblies to install a $2,700 playset, paying approximately $1,200 for assembly. Unfortunately, the outcome was extremely disappointing. Despite being asked not to use certain tools, they used an impact driver that resulted in multiple areas of split wood. Materials were placed directly on wet grass and walked on, leaving visible dirt and footprints on what was brand-new equipment. By the end of the installation, the playset already looked significantly worn—closer to something that had been used for years rather than newly purchased. There were also multiple workmanship and safety concerns: missing or improperly installed parts, incorrectly drilled holes, exposed and protruding screws, and sections that were not securely fastened. Loose screws, bolts, and washers were also left scattered throughout the yard. The installer did return to address some of these issues, and while the structure is now safer, the work remains incomplete. Cosmetic damage is still present, putty was left visible across the structure, and services that were paid for—such as varnishing—were not completed. I was told additional parts would be ordered to finish repairs, but I am still waiting for follow-up. Given the cost of both the product and installation, the level of care and workmanship fell far below expectations. I would strongly encourage others to review all details carefully and consider alternative options.