CallBack's Verified Reviews
5.00
24 reviews
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AI Summary
Customers consistently praise the exceptional responsiveness and personalized support from the service team, particularly highlighting the effectiveness of the CRM in improving efficiency and organization. Users appreciate the ease of transition and the assistance provided, making the technology accessible even for those who are not tech-savvy. However, no significant drawbacks were noted in the reviews.
5
Outstanding Service and Customization – Highly Recommend Kyle and CallBack! Working with Kyle at CallBack has been an exceptional experience. It’s rar... More
Outstanding Service and Customization – Highly Recommend Kyle and CallBack! Working with Kyle at CallBack has been an exceptional experience. It’s rare to find a company in the IT and technology space that delivers such personalized, attentive service. Kyle goes above and beyond—always patient, highly responsive, and genuinely committed to understanding and implementing exactly what I need to optimize my CRM. What sets CallBack apart is their ability to offer a powerful platform with robust, built-in features like AI, engagement tools, and bots, while still allowing for deep customization tailored to my business. Kyle has been an incredible partner in helping me not just use the system, but truly succeed with it. If you're looking for a CRM solution that combines cutting-edge technology with real human support, I highly recommend Kyle and the CallBack team. They’re in a league of their own! Less
VB
5
Working with Kyle at Callback has been a great experience. He is extremely responsive and committed to helping learn, manage, and use the CRM. Highly ... More
Working with Kyle at Callback has been a great experience. He is extremely responsive and committed to helping learn, manage, and use the CRM. Highly recommend giving them an opportunity to win your business. Less
NM
5
Kyle has been so prompt and helpful as we transition to this CRM. We are so excited to increase our efficiency and be able to serve our clients better... More
Kyle has been so prompt and helpful as we transition to this CRM. We are so excited to increase our efficiency and be able to serve our clients better without wasting our energy on the IT items that are out of our wheelhouse. Kyle is our expert! We love that we know we have the support we need from Kyle and the CallBack team! Less
JK
5
Just started using this crm and it’s been amazing. Any issues I have run into, I’ve been met with support and attentiveness to get the issue resolved.... More
Just started using this crm and it’s been amazing. Any issues I have run into, I’ve been met with support and attentiveness to get the issue resolved. Support has been above expectations! Less
CK
5
Outstanding service and I do mean outstanding. Professional, courteous and dedicated. Give them a try and see for yourself.
JM
5
Kyle is Awesome I am not tech savey at all, and he made the experience comfortable and easy for me
MN
5
Kyle, I just wanted to tell you thank you for your help the other day—I really appreciate it! I’m also really liking the customizable automations with... More
Kyle, I just wanted to tell you thank you for your help the other day—I really appreciate it! I’m also really liking the customizable automations within the CRM!! I did also want to share how impressed I am with your company’s responsiveness regarding my concerns. The way your team addressed it has been incredibly helpful. I just wanted to express my gratitude to you and your team. Thanks again!!! Less
MT
5
This CRM really IS plug and play! It is perfectly designed for a telesales agent. In nearly every avenue of insurance, there is fully built automation... More
This CRM really IS plug and play! It is perfectly designed for a telesales agent. In nearly every avenue of insurance, there is fully built automations to keep your prospects organized and engaged to get booked on your calendar. On top of the great support from Kyle! Less
TH
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