Grant Brothers Tree Service
2026-07-20T13:39:02.995Z
I’m giving this company two stars because of the poor communication throughout the process.The salesman, Jonathan, told me they could complete the tree removal and stump grinding the very next day if I chose their service. After waiting two days without receiving a quote, I had to call the office myself to get it sent over. At that point, I was informed they actually couldn’t perform the work until a week later. After I explained that I had a patio project scheduled and needed the work completed beforehand, they were able to move me up on the schedule, which I appreciated.The tree removal crew arrived as scheduled, but the subcontractor responsible for the stump grinding never showed up. I was then told he would come the next business day, but he didn’t. Instead, the stump grinding is not scheduled the following business day which delayed my patio project. I had to re organize my whole other projects.The most frustrating part is that I chose this company specifically because they promised they could complete the work sooner than everyone else. While I will say their pricing was better than most of the other companies I contacted, the lack of communication and poor coordination with their subcontractor outweighed that benefit. This is an area they need to address if they want to provide a better customer experience.