2026-04-14T17:38:59.430Z

From the time Ashley answered the phone till we hung up, she provided the best service with a friendly and welcoming spirit.

2026-04-12T18:10:42.942Z

I worked directly with Spark Community Management for nearly a year as an HOA board member during a transition from another company.Pros: The onboarding process was smooth, and they were initially responsive and easy to work with. Their willingness to service more rural communities is a big plus, especially where other companies won’t.Cons: Over time, consistency and follow-through became concerns. While services are presented well upfront, execution often required additional oversight from the board. Financial items occasionally needed clarification, and project management was more hands-on than expected, with limited proactive updates.Transparency and communication could also be stronger in certain areas.Spark is a newer company, and that shows. They may be a good fit for communities that already run smoothly and just need basic support. However, for associations looking for strong structure, proactive management, and a more hands-off experience, it’s important to ask detailed questions and set very clear expectations upfront.

2026-04-12T01:17:42.907Z

Ashely was very helpful.

2026-04-11T19:18:41.890Z

Lisie was very helpful.

2026-04-09T03:02:01.321Z

Direct and timely communication! Also very kind!

2026-04-08T22:50:40.068Z

Ashly, was Pleasant, Quick and keep to the point. Appreciated how she asked the right questions and was able to go to the right answers.

2026-03-31T19:56:12.436Z

Excellent responses - timely and personal. Thanks to Claire, Kelly, Ashley!

2026-03-30T19:22:57.576Z

Very helpful, friendly, and professional!

2026-03-27T21:03:04.899Z

Really friendly and responsive.

2026-03-26T03:35:45.328Z

Happy we switched to Spark for our community’s HOA. The company is big on frequent communication and keeps up with scheduling regular maintenance and cleaning. Had an issue with using the bank portal to pay my HOA dues, so I called and Lisie sent me a good link to use and I was all set.

2026-03-25T01:54:11.681Z

Grace is great and very responsive.

2026-03-25T00:54:12.316Z

I recently purchased a condo on Festival Blvd. Ashley helped me with resetting my password and figuring out what was covered by HOA dues. She was thorough and patient and did not mind looking up the information. Excellent customer service.

2026-03-23T23:20:24.248Z

Grace has been both helpful and efficient in the transition to SPARKS management.

2026-03-21T14:52:17.249Z

Thank you, LIssie! You're the best!

2026-03-19T00:23:57.373Z

2026-03-18T16:59:06.570Z

Switching HOA management companies can seem chaotic until everything is transferred over. I encountered a puzzling situation regarding payment alternatives after my HOA's transfer to Spark, and spoke to Lisie. In just a few minutes, she was able to see from their end what was happening, and came up with a totally workable solution. It's reassuring to know that we'll have a high level of customer service with Spark!

2026-03-17T03:54:38.681Z

Spark became the property management company for my condo about a year ago and they've done a great job so far. They are quite organized and always responsive to requests. I feel that our condo is in good hands with them! (Which was not the case with our previous management company.) Thanks Spark and especially Karren Gonzalo!

2026-03-11T18:30:38.927Z

I've worked with Grace at Spark and it's been a super experience. She's been really responsive to my requests and has an unbelievable level of communications that I've not seen in may other businesses. Thank you Grace !

2026-03-10T19:24:43.411Z

When going to the Spark Management office I was greeted by Lisie. I needed her help with setting up my account. She was wonderful in doing this for me. Thank you so much Lisie

2026-03-06T20:21:55.376Z

Ashley Cabellon at Spark Community Management was very professional and efficient. She answered my questions in a timely manner.