RUN! HORRIBLE company to deal with - DO NOT recommend whatsoever! Joe met at ours/our neighbor's home on the week of 3/25 and provided us a written estimate on 3/28. Joe very clearly stated to both us and our neighbors that installation would take 3-6 weeks but at the rate of their current installs, we would likely have our fence installed within 3-4 weeks. This was GREAT! ASAP sent us a marked-up version of our home survey on 4/2, which was required by our HOA. We received approval for installation from our HOA on 4/3 (not even 24 hours later) and provided proof of approval to Joe via email on 4/3 so we could move forward in the process. We didn't hear anything back. Finally, after hounding (yes, we actually had to hound this company to get them to provide US a way to pay THEM), we received a link to pay our deposit, which we paid promptly on 4/7. Then - radio silence.Throughout the entire month of April, myself, my husband, and our neighbors reached out to ASAP multiple times using every known communication method except snail mail, and very rarely received any responses. On 5/5, I received an email stating that that my name (which was VERY grossly misspelled in the email) nor my address could be located on the property appraiser's website, so they would not be sending a notice of project commencement. Pretty comical that this company waited over 1 month after marking up an official property survey and accepting a deposit for a fence on my property before doing their due diligence to ensure that I am the registered property owner. My husband and I went back-and-forth with the representative at ASAP assuring them that we are the property owners, and essentially ended with us stating that they were welcome to install the fence at the address provided (aka, our home), and IF that happened to magically not be our address, we would settle without our deposit and move on.Following this interaction, we - yet again - heard nothing from ASAP. On 5/16, my husband decided to reach out to ASAP's supplier, Top Fence, and we were informed that ASAP hadn't even submitted an order for our fence yet. Obviously livid, my husband reached out to ASAP and they stated that the order had already been sent, and they "weren't sure why Top Fence hadn't received it." Blatant lie. My husband reached back out to Top Fence and the manager, who has been the biggest help to us throughout this process, said that he had just received the order THAT DAY, 5/16, and would be working on getting it fulfilled as he could understand our frustration. So, ASAP Fence willingly took our deposit on 4/2, yet didn't order our materials until 5/16. Borrowing from Peter to pay Paul much?Here we are, nearing the end of the 6 week installation estimate we were given and yet, STILL NO FENCE! The lack of communication from this company is astonishing. If your customers have to reach out to your suppliers to get answers, you're doing business all wrong. Trust, if I was able to receive my deposit back and wait another 6 weeks for a different company to install my fence, I would absolutely do so. Less

Arron and his crew did a a fantastic job installing our board on board wood fence. Our fence was destroyed in a hurricane and they took extra care in the removal and installation making sure the lines were plumb and the boards were flush to each other. Arron was extremely knowledgeable, professional and has great customer service skills. Johnny was great to work with, helped get us the quote and was so patient with us as we figured out exactly what we wanted. Jennifer was also great on the billing side making sure our invoice questions were answered. We are very happy we went with ASAP fencing, they even moved up our install date by two weeks. We would highly recommend this company!Update: Our gate was out of alignment after hurricane Milton and Zach got it fixed and working properly in about an hour. He reset the posts in new concrete and made sure it all lined up just right. Thank you Zach and ASAP Fence! Less