ElaineThis was the dirtiest manicure salon I have ever been in. They gave me cold water to soak my fingers and when they returned the bowl they did not even wash it out. They did not use any cuticle cream or an implement to push your cuticles. They did a good job cutting my cuticles with the cuticle scissors but did not sterilize after they were finished. There were a number of mobile carts and they looked gross and in total disarray. One star is generous. Less

Low quality made worse by bad customer service!Writing to share my bad experience at this salon on February 18th. Visiting from out of town for three weeks. Gel nails were getting bad so I did my research in the area and settled on La Rosa given reviews. I called ahead to ask questions and explained that I was nervous going to a new salon because not everyone understands how to properly take off gel nails without ruining natural nail. I was assured the process was gentle on nails. When I arrived the tech used the dremel on the old gel, soaked with acetone for about one minute, and then used a very abrasive nail file to get the rest of the gel off the nail. Additionally, when applying new gel the technician did not use a bonder to ensure the nails lasted the full two weeks. Three days later my thumb gel nail completely came off. Two other nails started to lift. I called this morning to ask for a refund as I do not want them to re-do a bad job in the first place and filing nails twice within three days will result in super thin nail beds. I was told they could not issue refunds over the phone without seeing in-person and I should come in. I went back to the shop and was told for only one nail they would not issue a refund. They would fix it. I did not want it fixed given it would only thin my nails even more. They refused. I asked the attendant to call the owner and the attendant apparently did and the owner refused to issue a refund, only fix the nail. Save yourself time and money, and more importantly aggravation, from dealing with these crooks who only care about profit and not taking care of your nails. Less

Went in today for a full acrylic set, acrylic was put on so thick and then when asked to have them filed down thinner they came out bumpy/uneven. Also lots of acrylic left under nails and left with multiple little cuts around my nails from nail file. For $75 super disappointed. Less

Nice enough nail boutique. I like Milan a lot. Dinged a star because i showed up for my appt today and they had overbooked. I found a new place across the street and got lucky as they were great too. Less

I was a walk-in and was taken right away, Envy was amazing and treated me like I had been a client for years… Pedicure was fantastic nice and cool and clean… Wonderful experience thank you everybody! Less