Stevens Optical Group
+441912681317
22 The Killingworth Centre, Killingworth
Newcastle upon Tyne
England
GB
NE12 6YT
Stevens Optical Group
+441912681317
22 The Killingworth Centre, Killingworth Newcastle upon Tyne England NE12 6YT GB
5.00
159
What our customers say about us
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AI Summary
Customers consistently praise friendly, professional staff who provide personalized, family-run service with quick eye tests and rapid glasses turnaround (often 1–2 days). A small number of comments flag lens pricing as high, indicating opportunity to improve pricing transparency or value offerings.
Stevens Optical Group
5
5
0
Jennifer Carlisle
2026-02-26T20:15:01.400Z
First class as always. Friendly efficient staff, expert advice and new specs ready to collect the very next day.
Feb 26, 2026
First class as always. Friendly efficient staff, expert advice and new specs ready to collect the very next day.
JCJennifer Carlisle
Stevens Optical Group
5
5
0
Hazel Falcus
2026-02-26T19:54:52.228Z
Service is first class every colleague is very friendly and helpful
Feb 26, 2026
Service is first class every colleague is very friendly and helpful
HFHazel Falcus
Stevens Optical Group
5
5
0
Ashley Greenall
2026-02-25T19:14:14.376Z
Feb 25, 2026
AGAshley Greenall
Stevens Optical Group
5
5
0
ADELE RIGBY
2026-02-25T16:36:47.301Z
Fab experience at Stevens! My two children and I all had appointments in one go and the optometrist looked after us all very well and gave good advice about eye care. Staff were super helpful in choosing frames and correctly guessed which pair of glasses my daughter would pick based on her previous choices! Wholeheartedly recommend!
Feb 25, 2026
Fab experience at Stevens! My two children and I all had appointments in one go and the optometrist looked after us all very well and gave good advice... More
ARADELE RIGBY
Stevens Optical Group
5
5
0
alan foster
2026-02-20T14:48:29.748Z
We have been coming to Stevens opticians for a long time. At every appointment we have had a very positive experience. The staff are very helpful very welcoming and very professional.The reminders texts for appointments are much appreciated
Feb 20, 2026
We have been coming to Stevens opticians for a long time. At every appointment we have had a very positive experience. The staff are very helpful ver... More
AFalan foster
Stevens Optical Group
5
5
0
Margaret Wells
2026-02-13T12:14:46.427Z
Attended for hearing check and eye examination, can’t fault the service, extremely pleasant staff, happy to continue my treatment there.
Feb 13, 2026
Attended for hearing check and eye examination, can’t fault the service, extremely pleasant staff, happy to continue my treatment there.
MWMargaret Wells
Stevens Optical Group
5
5
0
Lynne Hubbicki
2026-02-11T17:34:25.733Z
I've been a customer at Stevens for many years, and will continue to do so.Very friendly and professional service. J love my new specticles.
Feb 11, 2026
I've been a customer at Stevens for many years, and will continue to do so.Very friendly and professional service. J love my new specticles.
LHLynne Hubbicki
Stevens Optical Group
5
5
0
Louise Rankin-cowles
2026-02-11T17:31:11.819Z
Friendly staff . Always happy to help
Feb 11, 2026
Friendly staff . Always happy to help
LRLouise Rankin-cowles
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