2026-05-20T08:51:56.457Z

Made an appointment 1 week in advance. Show up there on the day of my appointment to find an unmanned front desk and a single mechanic that twice tried to convince me that there are no other mechanics and they are backlogged. Stayed for an entire hour, no one showed up at the desk. Called later that day to see what happened and was informed my appointment had been set for day prior (I had not even taken possession of the new car on the day prior).

2026-04-16T22:22:54.956Z

2026-01-13T22:33:49.919Z

All I gotta say is that they know what they're doing and helped me get my GTI running perfect again. Definitely will recommend this shop for all work on cars

2025-12-02T04:06:44.638Z

ALWAYS excellent service and in a timely manner. They don’t overcharge or treat me differently because I’m a woman, which is so rare. Great prices and great people. I’ve gotten nearly all of my car repair done here from brakes to oil changes and never felt taken advantage of. Cannot recommend enough!

2025-02-28T20:26:01.127Z

I absolutely love the family at JEI Japanese Engine. I was out of town watching a friend's house over Halloween and I needed to get my clock spring fixed on my car to pass inspection. Not only did I feel safe taking my car to their shop but they communicated with me the whole way what the process of the work and the estimated cost of repairs. Their technician has been working on Japanese cars for 30 years and is so quick and knowledgeable about cars. I tried to do some repairs myself and the technician was super encouraging that I tried. Y'all make me wanna cry with how kind you all were. This would be my home auto shop if I lived in San Antonio. If you have a japanese car 10/10 this is your shop, don't look anywhere else.

2024-10-30T22:51:22.395Z

Karen (the owner) would not take my money. I have a vehicle with high mileage that is consuming oil at a high rate, but otherwise performing well. No visible oil leaks. No oil smoke emanating from tail pipe. Compression test done last week showed good pressure. What to do? A leak-down test was recommended by one of those on-line mechanics.I then booked a time with Karen for such a leak-down test and diagnoses, $115. But when I brought it in, Karen looked up potential problems for that engine and shared them with me. She answered all of my questions about the probability of problems if we did the test, and what might be the solutions. She said that the engine in question, a four cylinder from Hyundai, seems to have a chronic problem strikingly similar to mine. And that there were likely no easy fixes. We both concluded that doing the test was probably superfluous. The engine seems to be deeply flawed. We concluded that I should dispose of the vehicle before it poses a hazard to the driver.... advice I took to heart. Ok "how much do I owe you?" She smiled and said "nada"...I objected several times, but she refused each time....The owner is a class act..

2024-10-25T11:27:02.030Z

Ive taken my car to them twice and both times ive let them work on my chevy cruze they have yet to disappoint. They fixed my vehicle in an ample amount of time and the mechanics know what theyre doing.Highly recommend thos place