What our clients say about us
4.70
100 reviews
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AI Summary
Japanese Engine Inc. is praised for its honest, reliable service and knowledgeable staff, with many customers expressing long-term loyalty. However, a small number of reviews highlight concerns about customer service and communication issues, which have led to negative experiences.
5
Jan 13, 2026
All I gotta say is that they know what they're doing and helped me get my GTI running perfect again. Definitely will recommend this shop for all work ... More
5
Dec 02, 2025
ALWAYS excellent service and in a timely manner. They don’t overcharge or treat me differently because I’m a woman, which is so rare. Great prices and... More
5
Feb 28, 2025
I absolutely love the family at JEI Japanese Engine. I was out of town watching a friend's house over Halloween and I needed to get my clock spring fi... More
5
Oct 30, 2024
Karen (the owner) would not take my money. I have a vehicle with high mileage that is consuming oil at a high rate, but otherwise performing well. N... More
5
Oct 25, 2024
Ive taken my car to them twice and both times ive let them work on my chevy cruze they have yet to disappoint. They fixed my vehicle in an ample amoun... More
5
Sep 25, 2024
My 2007 Lexus needed a engine swap with a JDM engine from Japan. Ran into a few problems with the jdm engine and they took care of it all. No charge t... More
5
Aug 07, 2024
Always guaranteed to have your vehicle serviced properly! I've been going here for years to service my Miata and Jaguar. So thankful for them.
1
Aug 07, 2024
Unfortunately, I cannot rate this lower than 1 star. Had absolutely one of the worst experiences with J.E. The car was dropped off with the rear windo... More
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