Tri-County Drain / Sewer Daddy
2026-09-04T21:22:19.208Z
Talked to Shadd on 08/31/26 and after explaining my problem, he set up an appointment for 10 am -noon on 09/02/26. NEVER showed up or called to explain why. I thought he might call today, (9/03) but still no contact. In my opinion....this is NOT how you operate a business. I'm now beginning to think that maybe family or friends are giving them their high reviews.UPDATE: In regards to Shadd's "brief" response.....Shadd call this morning, (09/04/26) highly upset about my review, saying his guy tried calling me three times. I explained that I never received his calls and offered to show him my incoming call log for that day. When I told him I attempted to call his cell at 1:17 pm to see why they were a no-show and found that his mailbox was full, he told me that I should have called the office number instead. REALLY!! He's the one who scheduled me. I even checked my phone to see if any phone numbers had been block by accident. No numbers were blocked on 09/02/26. Not only that, his guy Ed, never left a message, saying he was trying to contact me. I wonder why. Could it be his man, Ed, never called the correct number. I think so, but Shadd was too busy yelling at me to admit that might have occurred.Apparently, this was simply a case of miscommunication, but instead his focus was only on my review. To me, Shadd could have been more professional in his handling of the situation........ But...In the end, he simply told me to never contact his business again.... VERY PROFESSIONAL, Shadd!. Don't worry about that. I'll contact someone who is much more interested in having my business and appreciates it.Shadd, I truly hope you learn how to positively express yourself to your customers... even in difficult situations.That being said.... I always try to do business with local establishments.
Talked to Shadd on 08/31/26 and after explaining my problem, he set up an appointment for 10 am -noon on 09/02/26. NEVER showed up or called to explai... More