2026-05-06T01:19:01.727Z

Great guys prompt to show up and fix our problems! Definitely recommend!

2026-05-05T15:34:47.059Z

Arrived very quickly. Very professional and courteous. Opened a sewer drain very quickly. Will definitely use in the future. Highly recommended!

2026-05-04T18:37:45.468Z

The work done was good but over priced. I fouled up and paid for it! I explained what needed to be done to a nice young man. The young man did not communicate well to his boss. I was told a price and verbally agreed to the job. There was no written estimate given until I asked about them completing the job. Then I find out they have no intention of filling in a ditch that was a main reason I hired them. I should have known and so should you to never agree to anything until you see it in writing. Though I have asked repeatedly for a receipt and contract now I haven't received one. I hate to be so negative but I tried to work all this out with the owner to no avail. He only offered to send equipment out to fill ditch for a new discount price. Never again!

2026-05-04T18:31:38.638Z

The guys did a great job finding the issue. We still need to finish the problem as soon as we can get it started.

2026-04-29T11:26:02.433Z

Caleb was right on time and an outstanding technician. He took the time to explain what was happening underground and gave me options as to how to remedy the problem. Caleb was very personable and efficient going above and beyond to leave my yard clean. Good experience.Thanks, again.

2026-04-01T19:28:30.179Z

Really great. They showed up quick, diagnosed the problem right away, and fixed it. No muss - no fuss. They'll be my go to from now on.

2026-03-23T23:16:31.972Z

Knowledgeable and Thorough and completed the job in a timely manner

2026-03-20T17:11:39.198Z

They are Knowledgeable and professional, and provide high quality work. They were able to get us in within in a week even with a Jampacked schedule.

2026-02-23T18:56:13.186Z

They are great. I had a broken septic pipe they came out and fixed it right away. There the only business I'll call for now on for septic needs. 5 stars in my book highly recommend

2026-02-01T02:27:52.359Z

I called him, he came over and installed a brand new pipe same day and helped me out with the pricing during these rough times. Quick, reliable, friendly, and great results. God bless this man.

2026-01-27T19:25:20.424Z

Basement sewwr blocked,these guys are thorough and quick and fixed the problem

2026-01-27T13:32:11.688Z

Edit: after submitting the review the company and Shadd reached out to get us on the schedule. While it can be somewhat difficult to reach Shadd as a returning customer, once you’ve been able to get hold of him he really works with you to get the work done. And it was my misunderstanding of the inspection, they do a 180 day scoping of the pipe after relining it.Shadd and his team at Tri-County Drain/Sewer Daddy were very knowledgeable. We had been looking to line an older terracotta sewage pipe and Shadd got us on the schedule quickly and at a good price. His techs were nice and completed the work in a timely manner.The only reason this review isn’t 5 stars is because communication doesn’t seem to be a strong point with this company. The techs got to work quickly the 2 1/2 days they were here but only spoke once on the first day to one of us to say they had arrived and what they were going to do that first day. The last half day the techs arrived on time and cleaned up the basement floor without saying a word.Also along the lines of communication…we got on the schedule for the initial scoping of the pipe and installation of the lining very quickly. However, it took weeks to receive the warranty paperwork but never received the original scope video and progress photos of the installation. And it is taking weeks to get on the schedule for the 110 day inspection of the lining after it was installed. Once on the schedule they do great though.

2026-01-20T13:01:26.106Z

2026-01-14T20:50:36.858Z

Cannot recommend Shadd and his crew enough; they are so easy to work with. Very accomodating for everyday and emergent situations, even coming out over the holidays to help us. They work so quickly and efficiently, and are all so friendly and helpful. Also handle the cleanup after the job is done. HIGHLY recommend them for all your plumbing needs! 11/10 service!

2026-01-01T23:24:17.133Z

Can’t recommend these guys enough! Second time I’ve used their service and have recommended them to family and friends. Prompt,courteous and fair! Great work and service .its hard to find anyone these days that you can trust and that has their customers best interest at heart and Shadd and his workers epitomize that in the way that run their business and conduct themselves !

2025-12-03T23:21:58.706Z

Two great technicians. They kept me well informed .Really knew their job.

2025-11-26T20:48:53.242Z

GREAT JOB. NICE MAN! Knew what he was doing

2025-11-24T21:12:57.017Z

Went with one of the bigger names first because they called back first and definitely wasn’t like Tri-County drain specialist. With Tri-County, we got a fair price and even better service after a horrible day dealing with her septic pipe thank you again Tyler and Caleb for your help and positivity in one of the worst days in this house.

2025-11-11T09:50:56.896Z

Had basement sewer odor affecting the house. Tyler and Caleb scoped the line. Determined it was the old floor drain that had cracked. The scope showed the p-trap for the line was OK, along with the location of the line. They gave me all the answers I was looking for.

2025-11-01T19:28:07.904Z

So thankful for these guys! Got to my house right away and fixed the issue so quickly. Would highly recommend and will be calling again if needed in the future!