Illustrious Flooring Waukesha
2020-12-29T17:04:12.000Z
Before making a switch to Vinyl Planking, I knew I needed an expert to guide me in product selection, as well as a craftsman for installation. I care about the details, and if I was going to make this investment, I wanted the right company.
I don’t like working with bigger companies. I’ve found while the price may be a bit better, expertise and installation are hit and miss.
So several months ago I started following Illustrious Hardwoods Facebook page. In addition to impressive before and after photos, I was impressed with Kyle’s creative approach to problem solving, as well as his expertise.
During the first call with Kyle, we discussed flooring options based on our personal needs, which led us to vinyl planking due to two aging puppies. He forwarded me electronic samples of several products.
A week later he brought actual samples of the products/colors I’d selected, and did a measurement. We’d eventually like to switch to vinyl planking throughout our home, so Kyle helped diagram how we could do that in stages. A detailed estimate was provided on-site, while my numerous questions were answered thoroughly.
Our installation was scheduled for 6 weeks later. Kyle and assistant showed up on-time, had all the necessary materials and equipment and transformed our back room from shabby, stained carpet to beautiful planking! The work was detailed and precise, even down to cutting new baseboard to fit around an air register just off the floor.
We are VERY pleased and highly recommend Kyle and Illustrious Hardwoods.