2026-08-19T12:12:20.694Z

My family is grateful for the level of care and compassion provided by the staff at Invigor PT. My mom’s twice weekly experience following knee replacement surgery was excellent with each visit helping her to get stronger and more confident to improve, heal and thrive. Thank you Dr. Franks and staff for ALL you do to help patients recover and regain confidence.

2026-05-09T18:58:14.585Z

Dr. Erica is amazing and friendly ! She is a beautiful person inside and out. Very down to earth. She is very knowledgeable, competent and professional! She helped me tremendously with my hip issues.

2026-01-19T21:22:25.035Z

She's a great physical therapist. Erica treats patients as individuals and understands their abilities and limitations.

2026-01-19T18:56:32.881Z

Dr. Erica and her team were incredible! So glad I found Invigor after I tore my meniscus, they made the PT process very easy! Highly recommend!

2026-01-19T16:59:25.961Z

HIGHLY RECOMMEND!!!My workers comp sent me to Erica and I’m so happy they did! I have never experienced such individualized care as I do at Invigor. Her almost 20 years in the professional PT world really show in how she operates. I went to her after completely tearing my labrum in my left shoulder and having surgery, and my recovery has been phenomenal. I attribute the largest part of that to the work I do with Erica. Another thing I love is how she’s able to explain things and answer my questions in ways that make sense to me. She has a great personality and I love getting to chat with her throughout our sessions.

2025-10-06T13:27:25.891Z

Erica is a fantastic Physical Therapist. She takes time to listen and understand your concerns. Her therapy plans allow the appropriate amount of progression to get you back to regular activities. Scheduling is flexible and accommodating.

2025-09-26T14:50:22.474Z

Amazing!!! She was so sweet and patient with my 12 year old daughter and made her feel so comfortable! 10 out of 10 recommend coming here!! ❤️ Back to soccer with zero knee pain!

2025-05-07T12:07:59.560Z

Erica was a wonderful physical therapist, I highly recommend her! She was very patient and helped me in my recovery with the best of experience. If you need a physical therapist I would ask for Erica!

2025-03-27T14:33:15.944Z

I highly recommend Dr. Erica Franks and her staff at Invigor! She has been instrumental in helping me strengthen and improve the range of motion in my shoulder. Initially, I couldn’t lift my arm above my shoulder, and because of her expertise and personalized care, I made significant progress throughout my sessions. She’s knowledgeable and friendly, which made each session enjoyable and productive. I’ve had such a good experience that I’ve now referred my mom to her for her physical therapy needs. If you’re looking for a skilled and compassionate therapist, go to Invigor!

2025-01-11T18:46:17.157Z

I do not usually leave reviews but I felt that I HAD to leave a review for Invigor PT because I had an amazing experience. I am a 47 year old active lady who has suffered from severe neck issues since I was 29y/o. I decided to go to Dr. Erica Franks because she was recommended by a PT friend and because I did not want to have have cervical fusion surgery. Dr. Franks completed a detailed consultation and patiently explained my cervical issues. We moved through the exercises and she carefully explained how and why they should be done. She gave me information to take home and provided an exercise prescription for the days that I was not in PT. I had 6 weeks of PT with her and I have been doing much better and will not need the surgery. I would recommend Dr. Erica Franks because she is professional, knowledgable, prompt and has an amazingly calm spirit. I am so happy to have found her!

2024-12-28T19:24:45.460Z

Dr. Erica Franks is an exceptional clinician and colleague. Her educational support and valuable insight on treatment techniques have enhanced my clinical judgement to achieve the best patient outcomes.

2024-12-22T15:33:25.840Z

Very professional and friendly.

2024-12-19T22:28:42.038Z

Enjoyed a very professional and effective experience with Dr. Franks. I will proudly recommend my former Mays student to anyone needing a great physical therapist.

2024-12-19T03:25:13.170Z

Erika and her team are very personable and caring. I look forward to going to my PT sessions. Highly recommend her services

2024-12-18T19:53:00.976Z

I had an amazing experience at Invigor Physical Therapy! Dr. Erica Franks is not only incredibly knowledgeable but also compassionate and dedicated to her patients’ progress. Dr. Franks takes the time to guide and teach, creating a truly supportive environment. I left feeling empowered and more confident in my journey. Highly recommend!

2024-12-18T13:28:01.311Z

Best service out there. Very attentive and knowledgeable. She is honest about your treatment and wants to see you regain your ability to do the things you could do before. Highly recommend. You won't be disappointed.

2024-10-30T11:28:53.396Z

No complaints. Erica is amazing and helped a lot with my shoulder injury. After completing all of my sessions and following her recommendations, I was no longer in pain.

2024-07-01T16:44:48.502Z

Dr. Erica Franks customized a 4 week virtual physical therapy program for me to address neck and back concerns. The VH360 platform proved to be very effective in that, after doing the first week daily exercises she prescribed, the following week I could say that I had about 70% improvement in those areas. Each week Dr. Franks provided new and progressive exercises to keep me on the path to healing. Now that I am at the end of week 4, I am more conscious of my posture and feel my musculoskeletal health is much better. I highly recommend this virtual physical therapy program.

2024-04-11T15:23:12.026Z

Dr. Franks is highly skilled and knowledgeable, listens exceptionally well and has a sincere interest in every patients’ wellbeing. I was treated for about 3 months, twice a week, for bursitis in my hip. After a great deal of frustration and lack of progress, I finally found relief due to Dr. Franks’ personalized program for me. I highly recommend Dr. Franks for anyone in need of PT services.

2024-02-03T14:00:02.326Z

My experience was awesome here at Invigor!Definitely recommend

2024-01-25T17:57:06.895Z

I walked into Dr. Erica Franks office using a walker due to a lower back injury from a previous fall. I was miserable, scared that the numbness in my legs and feet was permanent and that I would not be able to walk and move freely as I once did.Now, eight weeks later, I am able to walk, go up and down stairs, bend, stretch and move without pain!Dr. Erica is thorough. She reviews medical charts, listens to you, and focuses on ALL key areas that are impacted. She made the PT journey exciting by showing me movements and exercises that hone in the affected areas - and I will continue these exercises on my own.Dr. Erica is also a joy to talk to during therapy visits. She is personable, kind and dedicated to helping you through your therapy sessions.I can without hesitation, recommend Dr. Erica Franks for all of your physical therapy needs!

2024-01-25T14:57:57.405Z

Erica was amazing! I suffered for a year and a half with soreness in my hip. I met Erica and the one on one each week was great. I highly recommend her for any physical therapy or any other needs. She is professional, and really cares for you.

2023-10-18T23:14:41.185Z

INCREDIBLE Physical Therapist! Dr. Erica Franks has treated me for multiple injuries over the years (Achilles, torn shoulder labrum, ankle, knee) all achieving desired results. She's a proven professional and very knowledgeable. Her strategic approach to therapy, self-care and overall wellness is effective and 2nd to none.

2023-10-14T23:23:36.639Z

I saw Dr. Franks for tension and tightness in my neck and shoulders.Dr. Franks was very caring and compassionate in providing quality service and explaining the importance of doing the home exercises. After receiving my physical therapy treatment I felt like I had a new neck and shoulders.

2023-10-14T14:46:42.575Z

The Best Physical Therapist! Great customer service and extremely knowledgeable. Erica is The Best!

2023-10-12T20:49:29.037Z

Dr Franks was awesome during the healing process of my injury. Her knowledge of the injury and treatment I needed was spot on.

2023-10-12T20:08:40.800Z

Erica is helpful, kind, and communicative. She is good at accommodating to individual needs and doesn't just help you in sessions but gives you knowledge to take with you and help your everyday life. - One satisfied patient.

2023-09-14T15:13:04.846Z

Dr. Erika is super friendly and makes each session as comfortable as it can be for a PT session. She is super easy to talk to, very knowledgeable. I have really enjoyed my weekly sessions.

2023-07-27T14:05:25.576Z

Very hands-on and patient. Cares about her patients and works with us do what works best for us. Good energy and fun workouts.

2023-07-15T18:17:30.300Z

Dr. Franks is an amazing physical therapist. My daughter had Achilles surgery in October. And her abilities have improved tremendously since under her care. She is very thorough. She has motivated my daughter physically and mentally.