The service provided is highly praised for its responsiveness, reliability, and knowledgeable staff, particularly noting effective communication and fair pricing. Customers appreciate the thorough maintenance and proactive troubleshooting, though there is a notable complaint regarding a lack of follow-up on repairs. Overall, most reviews highlight a positive experience with consistent quality service.
5
May 14, 2025
Mathew is incredible!! He is very knowledgeable and great with his pricing, also never hesitates to help u troubleshoot without having to come out 👍�...
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Mathew is incredible!! He is very knowledgeable and great with his pricing, also never hesitates to help u troubleshoot without having to come out 👍👍👍
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5
Apr 01, 2025
Matt has been servicing all of our 5 properties for several years now and not once we had any issues. Extremely reliable and reasonably priced service...
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Matt has been servicing all of our 5 properties for several years now and not once we had any issues. Extremely reliable and reasonably priced service.
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5
Jan 30, 2025
Matt's service is truly exceptional. He set up our system, walked me through everything whenever I had questions, and provided thorough and comprehens...
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Matt's service is truly exceptional. He set up our system, walked me through everything whenever I had questions, and provided thorough and comprehensive service and maintenance. Matt was always responsive and available when something came up or when we needed a repair. And he helpfully suggested preventative measures when he saw opportunities to do so. Highly recommend him, thank you Matt!
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5
Jan 21, 2025
So Flow Pool Services is my go-to for pool maintenance and repair. Propietor Matt is knowledgable, efficient, and dedicated to giving his clients exce...
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So Flow Pool Services is my go-to for pool maintenance and repair. Propietor Matt is knowledgable, efficient, and dedicated to giving his clients excellent service.He has provided me with pragmatic, effective solutions to problems as well as top-notch succestions for maintaining my pool.I endorse Matt whole-heartedly.
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1
Jan 16, 2025
So...Matt may do well at cleaning pools...but when it comes to following up with his customers, He sucks! I call him to look at my pool heater. He wa...
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So...Matt may do well at cleaning pools...but when it comes to following up with his customers, He sucks! I call him to look at my pool heater. He was Jonny on the spot getting one of his technicians to look at ot in 3 days. The technician gave me a diagnosis and said Matt would contact me the next day. Four days go by without a word...but he did send me an invoice for the diagnosis fee of $185. Another week past and still no communication or estimate to repair or replace my pool heater. Then he has the nerve to send me a late fee for the invoice I received 10 days ago....Stay away from this Clown if you need service. I should have read the reviews before I called!!
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5
Dec 30, 2024
Found my leak, thank you Matt for working at it until the job was done!
5
Oct 16, 2024
Matt came out because I had a chemical imbalance with my pool. This is the first home I've had with a pool and I am learning a lot. He came out and go...
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Matt came out because I had a chemical imbalance with my pool. This is the first home I've had with a pool and I am learning a lot. He came out and got the pool corrected and gave me a ton of useful info to keep it that way. He recommended some things to improve the pool and gave me some pricing options which were very fair. Hell be my go to pool person for the future. Can't recommended him enough!
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5
Sep 01, 2024
So Flow Pool is the best pool service around. They are very professional, really know what they are doing, and fair priced. Highly recommend.
5
Jun 12, 2024
Matt is very thorough and reliable. He sends us updates every time he services our pool.
5
Jun 10, 2024
Excellent reliable service. In addition very knowledgeable regarding leaks and motor troubleshooting.
5
Jun 07, 2024
If you’ve sick of flaky, cut-corners pool services, switch to So Flow immediately! Matt is the BEST: super reliable, communicative, personable, knowl...
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If you’ve sick of flaky, cut-corners pool services, switch to So Flow immediately! Matt is the BEST: super reliable, communicative, personable, knowledgeable, and ultra hard-working. He and his team go above and beyond to please their clients and oblige special requests. We host out-of-town guests frequently and need a service we can absolutely count on. Thanks to So Flow, our pool is always sparkling and ready to jump in!
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5
Jun 07, 2024
Matt is a very responsible and hard working young man. His service has been reliable and attentive. I highly recommend So Flow Pool Services for your ...
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Matt is a very responsible and hard working young man. His service has been reliable and attentive. I highly recommend So Flow Pool Services for your pool maintenance.
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5
Jun 06, 2024
Matt is so professional and caring! He makes sure our pool is always clean and ready to dive in!! Thanks so much Matt!
5
Jun 06, 2024
Matt and his team do an amazing job. They’re knowledgeable, reliable and always fair. I had a number of maintenance issues that needed attention and...
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Matt and his team do an amazing job. They’re knowledgeable, reliable and always fair. I had a number of maintenance issues that needed attention and Matt got our pool and system back up and running in just a few weeks. He’s communicates exceptionally well and I have full confidence in his recommendations. Thank you, Matt!
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5
Jun 06, 2024
5
Jun 06, 2024
Matt does a great job managing our pool. He visits once a week to make sure our pool is clean and clear.He also does a great job managing the chemical...
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Matt does a great job managing our pool. He visits once a week to make sure our pool is clean and clear.He also does a great job managing the chemicals so there is no "chlorine overkill". I've swam in some pools and reek like chlorine when getting out, or your eyes burn, not ours!Matt is also flexible with scheduling as one time we had a pool party and he changed his schedule to tidy up the pool the day before.
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5
Jun 06, 2024
The Best. Reliable, timely and great communication!
5
Jun 06, 2024
I'm leaving this review at the request of my 92 year old father who doesn't have a google account:)"Matt has been taking care of our pool for sometime...
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I'm leaving this review at the request of my 92 year old father who doesn't have a google account:)"Matt has been taking care of our pool for sometime now and we are very pleased with his service. He is very conscientious and professional in his work. I would highly recommend him to anyone looking for pool service." ~Carl
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5
Jun 06, 2024
Matt is so reliable and fair. We can always depend on him to suggest the right things to do for our pool. He’s a pleasure to work with!
5
Jun 05, 2024
Matt has been successfully taking care of my clients pool and spa for about two years. He has been a great communicator. He not only presents any prob...
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Matt has been successfully taking care of my clients pool and spa for about two years. He has been a great communicator. He not only presents any problems, but also helps with a solution. He is very reliable and we are extremely happy with his service.
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5
Jun 05, 2024
Matt has been servicing my pool for a few months now and I can say confidently he knows what he is doing! He and Mitch come consistently, on time and ...
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Matt has been servicing my pool for a few months now and I can say confidently he knows what he is doing! He and Mitch come consistently, on time and are always transparent with their communication and what needs to be done. Matt has been patient and reasonable with me and the budget I can work within. Thank you Matt and Mitch for a great job!
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5
Jun 05, 2024
Matt has been taking care of all of our pool issues. He is prompt and very reasonable in his pricing also very reliable. I would recommend him to my f...
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Matt has been taking care of all of our pool issues. He is prompt and very reasonable in his pricing also very reliable. I would recommend him to my friends and family.
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5
Jun 05, 2024
Pool service always a pleasure, I have 3 golden retrievers that love to go swimming and a Vinal liner pool which has giving other pool company problem...
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Pool service always a pleasure, I have 3 golden retrievers that love to go swimming and a Vinal liner pool which has giving other pool company problems, Matt always leaves the pool crystal clear! Helped fix pumps and filters when they went bad! Always honest and is upfront never tries to pull anything shady! Highly recommend Matt
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5
Jun 05, 2024
We have been using Matt at So Flow Pool Service for over a year. There has been a huge improvement in our pool clarity and lowering the use of salt in...
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We have been using Matt at So Flow Pool Service for over a year. There has been a huge improvement in our pool clarity and lowering the use of salt in our pool. He is punctual and provides notice before he arrives weekly to make sure our dog is inside. Great job!
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5
Jun 05, 2024
Matt is excellent. Extremely knowledgeable but moreover knows what he doesn’t know. He’s extremely resourceful to make sure your pool experience is an...
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Matt is excellent. Extremely knowledgeable but moreover knows what he doesn’t know. He’s extremely resourceful to make sure your pool experience is an excellent one. I’ve previously had some terrible service experiences and I’m very glad we now have Matt and his team taking care of us
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5
Jun 05, 2024
I have been using So Flow Pool services for a few years now and I am very happy with their service as well as how quickly they respond to situations t...
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I have been using So Flow Pool services for a few years now and I am very happy with their service as well as how quickly they respond to situations that can arise between services. Highly recommend them!!
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5
Jun 05, 2024
Matt took over my pool from my long time pool guy as he was retiring and moving. Since Matt has taken over, he has done a great job. Very knowledgea...
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Matt took over my pool from my long time pool guy as he was retiring and moving. Since Matt has taken over, he has done a great job. Very knowledgeable regarding the pool system and is not a person who will just come and clean the pool. Matt has changed the filter is meticulous with providing great service. I would definitely recommend his services to anyone looking to upgrade from their current pool cleaner.
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5
Jun 04, 2024
Matt is has the best customer service and quality when it comes to pool services of any kind when most pool guys won't answer your calls or even show ...
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Matt is has the best customer service and quality when it comes to pool services of any kind when most pool guys won't answer your calls or even show up, Matt is there within minutes if there's an issue to make sure it won't cost the client more in the long run. You're paying for quality in every area, worth every penny thanks Matt for all you do.
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5
Jun 04, 2024
Great service and pool knowledge. My pool always looks great.
5
Jun 04, 2024
The absolute best! Matt does a great job and is always great at communicating with me. Always on time and the pool is perfectly clean and sparkling...
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The absolute best! Matt does a great job and is always great at communicating with me. Always on time and the pool is perfectly clean and sparkling.
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5
Jun 04, 2024
I am a current customer of So Flow Pool Services LLC for several years.After poor service from a previous company , I hired So Flow and it is a breath...
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I am a current customer of So Flow Pool Services LLC for several years.After poor service from a previous company , I hired So Flow and it is a breath of fresh air .Matt the owner is very responsive , makes suggestions to improve the functioning of the pool and the equipment , and is respectful of my budget . So important !The weekly service is always done as I ask, and I appreciate the comfort to know they will show up and do the job right .Thank you So Flow and their fine customer service team!
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5
Jun 04, 2024
Matt and SOFLO Have been watching over our pool for more than seven years without a hitch! Whether we are home or far away, we are very confident that...
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Matt and SOFLO Have been watching over our pool for more than seven years without a hitch! Whether we are home or far away, we are very confident that our pool is in good hands and that if any situation arises Matt and his crew will be there to solve any issuesWe only had one price increase in seven years! They always show up and if there’s a delay, they do communicate to us. The pool needs new equipment. Matt tells us right away and his prices and service can’t be beat.!His team member Mitchell is certainly a great part of our experience SOFLO! He’s considerate and thorough !Importantly, they have always been trustworthy, Reliable, polite and conscientious . Choosing Matt and SOFLO HAS PROVEN A GREAT CHOICE THROUGH THE YEARS!
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5
Jun 04, 2024
Matt does a really great job and can handle anything.
5
Jun 04, 2024
As a resident of Florida for 40 years SLO FlowPool Services stands out as the best Company I have experienced Matt the ownerof the Company is involve...
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As a resident of Florida for 40 years SLO FlowPool Services stands out as the best Company I have experienced Matt the ownerof the Company is involved with his customers on a weekly basis. His communication skills are excellent and whatever issues with the maintenance of the pool arises he delivers the solution immediately. If one is tired of changing pool services regularly. I highly recommend Slow Flow Pool services. Your days of changing companies are over. Talk to Matt.
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5
Jun 04, 2024
The team at So Flow Pools is awesome. Mitch services our pool and is incredibly reliable and goes way beyond. And Matt has always been a pleasure to...
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The team at So Flow Pools is awesome. Mitch services our pool and is incredibly reliable and goes way beyond. And Matt has always been a pleasure to work with and went out of his way to accommodate our schedule. I would recommend them to anyone.
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5
Jun 04, 2024
My pool has never looked so good! Quality and reliable service, every time.
5
Jun 03, 2024
Service and attention to details are Matt's strongest assets. Highly recommend So Flow Pool Services for all of your pool care needs.
5
Jun 03, 2024
Incredibly reliable, always helpful with any issues we have with our pool and super responsive. Couldn’t ask for anything more!
5
Jun 03, 2024
Best pool service I ever had. Matt is great and extremely responsive.
5
Jun 03, 2024
Matt has taken a difficult pool to maintain and made it perfect. Very attentive.
5
Jun 03, 2024
The best pool service we've ever had. Knowledgeable and thorough. Always courteous and reliable.
5
Jun 03, 2024
5
Jun 03, 2024
Matt is great! Pool is always taken care of on time and with quality and care. If you have a pool and need service Matt is the guy you want!!! We love...
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Matt is great! Pool is always taken care of on time and with quality and care. If you have a pool and need service Matt is the guy you want!!! We love him!
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5
May 21, 2024
Prompt, courteous and very reliable. My pool always looks amazing.
5
May 15, 2024
Very responsive and addressed our needs quickly! Managed to get our pool swimmable in under a week, with fair and transparent pricing. Glad we have Ma...
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Very responsive and addressed our needs quickly! Managed to get our pool swimmable in under a week, with fair and transparent pricing. Glad we have Matt to take care of our pool going forward!
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5
May 07, 2024
I’ll pull ended up being a disaster and it was all green and slimy and no other company wanted to touch it. But so flow pool services came in and took...
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I’ll pull ended up being a disaster and it was all green and slimy and no other company wanted to touch it. But so flow pool services came in and took this job on for us and ended up getting the pool, sparkling blue and have kept this company ever since. I would highly recommend him. As they will definitely not let you down.
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5
Apr 22, 2024
10/10 - Matt is the best. Have used him for over two years and never had a issue. Extremely easy to work with and always very fair price compared to a...
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10/10 - Matt is the best. Have used him for over two years and never had a issue. Extremely easy to work with and always very fair price compared to anyone around. And most importantly, a good guy. Highly recommend!!!
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5
Apr 17, 2024
Matt and his team have been our "Pool Guys" for a few years (at a few properties) and they are terrific! Reliable, quick, quality and ready to make r...
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Matt and his team have been our "Pool Guys" for a few years (at a few properties) and they are terrific! Reliable, quick, quality and ready to make repairs if you need them. No reason to look further.
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5
Jan 02, 2024
Have used Matt now for two years. Always on time and pool has never looked better. Rates for all services are reasonable and he always goes the extra ...
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Have used Matt now for two years. Always on time and pool has never looked better. Rates for all services are reasonable and he always goes the extra mile to make my pool look great. I highly recommend Matt and SoFlow Pool Services!!! Cheryle/ David Kouser
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5
Nov 20, 2023
I am thrilled to share my outstanding experience with So Flow Pool Services and their impeccable pool cleaning services. From the outset, their profes...
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I am thrilled to share my outstanding experience with So Flow Pool Services and their impeccable pool cleaning services. From the outset, their professionalism and efficiency have turned the maintenance of my pool into a seamless and enjoyable process.Recently, my pool faced an unexpected onslaught of palm tree debris after the tree was trimmed by my lawn crew. I was pleasantly surprised by So Flow Pool Services' swift response. They promptly cleaned and restored the pool to its pristine state.Communication with them has been excellent. They are responsive, provide clear explanations of their services, and are always willing to address any concerns. Their friendly and professional demeanor, combined with their passion for their work, makes interactions with them a pleasure.If you seek a pool cleaning service that blends reliability, expertise, and genuine commitment to customer satisfaction, So Flow Pool Services is the perfect choice.
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5
Oct 24, 2023
My salt cell on my pump was leaking and Matt was on top of it. He called and it was still under warranty and it was like three business days before th...
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My salt cell on my pump was leaking and Matt was on top of it. He called and it was still under warranty and it was like three business days before the new salt cell was here and put on great company.
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5
Oct 10, 2023
So happy I found Matt with SoFlow Pools. Had issues with my pool and equipment that we just couldn’t rectify. Matt took over and within weeks I had a ...
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So happy I found Matt with SoFlow Pools. Had issues with my pool and equipment that we just couldn’t rectify. Matt took over and within weeks I had a perfectly beautiful pool again. Satisfied client and highly recommend.
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5
Aug 10, 2023
Matt is great- he is always on time, and is incredibly detail oriented. He always answers the phone and my silly questions and he is very knowledgeab...
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Matt is great- he is always on time, and is incredibly detail oriented. He always answers the phone and my silly questions and he is very knowledgeable - saving us money- and I'm pretty sure this is the best pool service in South Florida.
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5
Jun 01, 2023
Matt is professional and courteous, he really knows his stuff. Repaired my motor in no time!! He came out fast and was fair in price!!!!
5
Jun 01, 2023
Matt and his crew always go above and beyond our expectations! Always thorough with their work, along with any explanations and recommendations that m...
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Matt and his crew always go above and beyond our expectations! Always thorough with their work, along with any explanations and recommendations that may be needed. Cannot recommend them enough for any and all pool needs!
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5
Jun 01, 2023
Matt is extremely conscientious and alway available when we need him at a minutes notice if we are having a party or unexpected guest and need the poo...
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Matt is extremely conscientious and alway available when we need him at a minutes notice if we are having a party or unexpected guest and need the pool cleaned. He has maintained our pool for the past couple of years and we could not be more pleased with the service he provides. I would highly recommend his company.
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1
May 18, 2023
Subbed the work out without consent. Extremely bad service. If any prospective customer has questions, feel free to email me and I’ll be thorough in d...
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Subbed the work out without consent. Extremely bad service. If any prospective customer has questions, feel free to email me and I’ll be thorough in detail.
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5
Apr 21, 2023
We recommend this company to everyone! Our pool has never looked better in the 23years we have been here! Attentive, professional. Hands down, best...
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We recommend this company to everyone! Our pool has never looked better in the 23years we have been here! Attentive, professional. Hands down, best full service pool service company around!
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5
Dec 10, 2022
I called So Flow Pool Services in an absolute panic mid afternoon on a Saturday.I had let the vacuum line suck way too much air. The pump began to ma...
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I called So Flow Pool Services in an absolute panic mid afternoon on a Saturday.I had let the vacuum line suck way too much air. The pump began to make a sick high pitch sound. I tried bleeding the air out but... no water came out.Matt was unable to come over right away but here is what he did do. He calmed me down and had me take pictures to send to him.With a lot of patience on his end, (I have no clue what pool parts are called, I am just house sitting) he slowly educated me on the pool parts I needed to focus on and how long to let the pump run with the bleeder valve open. It was longer than my gut said was okay but Matt was absolutely right. Everything is working fine. This may not be a big deal to some but we all know he had choices along the way and he chose to get me out of my panic and get the pool running again. I am so grateful. Thank you, Matt!
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5
May 31, 2022
I came across Matt on google on a Saturday when we had just fired our other pool service and our pool was in desperate need of help! No other pool com...
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I came across Matt on google on a Saturday when we had just fired our other pool service and our pool was in desperate need of help! No other pool company answered their phones on Saturday except Matt. He came to our house within an hour. It was completely green and such a mess. Within just 48 hours of him servicing our pool it was already night and day difference! I highly recommend his services.
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5
Mar 25, 2022
Fantastic my helpful vinyl Pool specialist. Highly recommend. Was fast to help me with what to do and what to buy without trying to sell me anything. ...
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Fantastic my helpful vinyl Pool specialist. Highly recommend. Was fast to help me with what to do and what to buy without trying to sell me anything. Made time for a total stranger outside his service area.
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5
Feb 04, 2022
My husband and I just bought a new house and we were looking for someone reliable to take care of our pool. Previous owners did not take a good care o...
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My husband and I just bought a new house and we were looking for someone reliable to take care of our pool. Previous owners did not take a good care of the pool and it needed some serious work. We found Matt on google and were pleased with all the positive reviews from his clients & decided to try him. Matt arrived on the same day and assessed the condition of our pool, all chlorine levels, filters, etc. He was professional, knowledgeable, and honest. He explained to us what needed repair & what we need to do to make the pool look good again. It's also very easy to communicate with Matt. He responds within minutes. We are in good hands. I highly recommend Matt's services!
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5
Dec 06, 2021
I stumbled upon Matt when I needed a pump repair that my current service provider I thought was charging too much for. Matt fixed it up quick and fair...
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I stumbled upon Matt when I needed a pump repair that my current service provider I thought was charging too much for. Matt fixed it up quick and fairly priced. When it came time to renew our HOAs pool service, we put Matt up for discussion and started using him monthly. After about a year of his service, we are happy we made the switch. The level of care in his work and communication was night and day from our old provider. Don't hesitate to use So Flow Pool Services!
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5
Aug 02, 2021
Matt is fantastic. He picked up servicing our pool from a previous company and turned it around. Before Matt, we our pool was frequently turning green...
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Matt is fantastic. He picked up servicing our pool from a previous company and turned it around. Before Matt, we our pool was frequently turning green. The walls at times were covered by algae and water wasn't clear. Matt has been servicing our pool now for about 4-5 months and what a difference. The pool is clean, communication is excellent (he sends me a photo on each visit). Very professional, knowledgeable and easy to work with. I highly recommend.
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5
May 05, 2021
Matt takes great care of out pool. He picked up our pool from the previous service and flip it around. We have a very old pool, old filter system, old...
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Matt takes great care of out pool. He picked up our pool from the previous service and flip it around. We have a very old pool, old filter system, old pump but he was able to make it work perfectly. His recommendations are always on point. the treatment of the water is aways great. He also took care of a little pound that we have beside the pool at no extra cost. Pool treatment is great, always perfect for the kids to jump in at any time.Extremely recommendable.
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5
May 05, 2021
Given how much competition there is in South FL, it’s stunning how careless most pool service guys are... and then we found Matt!! I cannot rave enoug...
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Given how much competition there is in South FL, it’s stunning how careless most pool service guys are... and then we found Matt!! I cannot rave enough about him - professional, trustworthy, fairly priced and excellent communication. He’s here every week and has also done a variety of repairs or replacements for us over the years, and will readily bring in a partner where other expertise is required. Matt consistently goes above and beyond and genuinely CARES about doing a great job. What a rare gem! We are SO grateful to be working with So Flow Pool Services. Thank you, Matt!!!!!!!!
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5
Feb 07, 2021
Matt has been taking care of our pool for almost a year. He has done a great job of keeping it crystal clear and clean. When we have needed any r...
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Matt has been taking care of our pool for almost a year. He has done a great job of keeping it crystal clear and clean. When we have needed any repairs he was very fair and found us other professionals when he could not perform the work himself.He has always been a professional, on time and communicative.
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5
Jul 21, 2020
Matt Does a great job keeping our pool clean. He is here every week and we are happy with service.
5
Feb 03, 2020
Matt is the best! We've had him maintain our pool for just over a year now and I cannot recommend him enough. He is honest, won't overcharge, and frie...
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Matt is the best! We've had him maintain our pool for just over a year now and I cannot recommend him enough. He is honest, won't overcharge, and friendly!
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5
Nov 20, 2019
We called Matt yesterday morning at So Flow Pool Services and he came over yesterday at 5pm. We signed up with him. He treated the pool on the spot. A...
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We called Matt yesterday morning at So Flow Pool Services and he came over yesterday at 5pm. We signed up with him. He treated the pool on the spot. After a few hours the pool was already looking less green (from prior bad work of our former pool company) and he came back out today again to treat it to get it back to where it should be. Great service and our pool is already looking better after just 24 hours!
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5
May 01, 2019
Matt is the man!!! He turned my nasty looking pond in the back of my house into a beautiful swimming pool. Now he comes every week to keep it that way...
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Matt is the man!!! He turned my nasty looking pond in the back of my house into a beautiful swimming pool. Now he comes every week to keep it that way. Thanks!!
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5
Mar 29, 2018
5
Mar 13, 2017
Prompt, knowledgeable, professional and very affordable for the service. I recommend this Company highly.