based on 65 reviews
I have been a customer of performance Overhead Door for at least 15 years, I am a landlord and currently own several houses and businesses… I have always gone to George for anything to do with any of my garage door needs. He has always treated me fair and made sure that I had what I needed when I needed it. His prices are very reasonable, and his service is second to none… I would never think of ... More
I have been a customer of performance Overhead Door for at least 15 years, I am a landlord and currently own several houses and businesses… I have always gone to George for anything to do with any of my garage door needs. He has always treated me fair and made sure that I had what I needed when I needed it. His prices are very reasonable, and his service is second to none… I would never think of going anywhere else except to performance Overhead Door. Less
We have been using performance for years on our commercial buildings, I’ve always had great service
Great job. Outstanding.
Excellent work!
They got out to me quick and completed the job.
I had a spring break on garage door. I contacted Performance OHD about 2:50 PM. They called me back promptly to ask a couple of questions, they arrived approximately 4:00 PM. The repair was completed by 4:45. Lillian, Michael and George were polite and professional. I would certainly use Performance again if necessary.... More
I had a spring break on garage door. I contacted Performance OHD about 2:50 PM. They called me back promptly to ask a couple of questions, they arrived approximately 4:00 PM. The repair was completed by 4:45. Lillian, Michael and George were polite and professional. I would certainly use Performance again if necessary. Less
Good service super knowledgeable!
I personally did few estimates for 2 garage doors and openers. I decided for this company due to their great customer service via phone and email and price. This company even credited me on an estimate from June of 2024. Installer was great, called me with arrival time and finish the job on one day, very respectful, site left clean and explained guarantee with new doors and openers.Will highly re... More
I personally did few estimates for 2 garage doors and openers. I decided for this company due to their great customer service via phone and email and price. This company even credited me on an estimate from June of 2024. Installer was great, called me with arrival time and finish the job on one day, very respectful, site left clean and explained guarantee with new doors and openers.Will highly recommend Performance OHD co. Less
Found them very easy to do business with.
Super attentiveness to our situation by office mgr. Lillian before and during the installation. Michael the installer was efficient and got the doors set and up right. Wore the first snowstorm. Even owner stoped by for some finish work. Great family business.... More
Super attentiveness to our situation by office mgr. Lillian before and during the installation. Michael the installer was efficient and got the doors set and up right. Wore the first snowstorm. Even owner stoped by for some finish work. Great family business. Less
Thank you Michael, great service!
George did a great work in fixing our garage :) 5 stars!
I called in the morning and got someone to come out later that afternoon and replace some broken parts on my garage door and they checked all the motors and greased all the tracks. Very professional and knowledgeable.... More
I called in the morning and got someone to come out later that afternoon and replace some broken parts on my garage door and they checked all the motors and greased all the tracks. Very professional and knowledgeable. Less
The entire process was easy and smooth. 1) I was able setup appointment for quoting online, got to pick time and day that worked for me. 2) Great communication during the quoting process. 3) Installer did a quality job installing the 3 new doors.... More
The entire process was easy and smooth. 1) I was able setup appointment for quoting online, got to pick time and day that worked for me. 2) Great communication during the quoting process. 3) Installer did a quality job installing the 3 new doors. Less
Very professional and honest work!
Installer did a good job but I'm unhappy with the owner and price. He originally quoted $1100 installed with the handle opener. Upon completion they charged over $1300 without the handle & the installer said they'd charge at least $100 more for the handle... More
Installer did a good job but I'm unhappy with the owner and price. He originally quoted $1100 installed with the handle opener. Upon completion they charged over $1300 without the handle & the installer said they'd charge at least $100 more for the handle Less
We had garage doors installed a few years ago, and we are very satisfied!! We just had our yearly tune-ups and everything is running great!!
I’ve wanted the carriage house style door for years. I chose Performance Overhead Door after much research and I couldn’t be happier. The customer service is top notch and the products (door and opener) are very good.... More
I’ve wanted the carriage house style door for years. I chose Performance Overhead Door after much research and I couldn’t be happier. The customer service is top notch and the products (door and opener) are very good. Less
Absolutely top-notch workmanship very accommodating and great customer service
Great product, Great price, Professional installation, Knowledgeable staff, Chuck.
Very quick efficient and satisfied
Great price. Great installation . Tech was very professional. Very happy. Will recommend to others.
Very consistent reliable company and owner.. the owner sets standards for his workers..george has done an excellent job for years
Good quality work, reasonable price,quick response
The value to price ratio is excellent Quick with their estimates and even faster with the quality install. George and his team are first rate and do first quality. I work for a national contractor and we are all over the United States, and these are top flight people.... More
The value to price ratio is excellent Quick with their estimates and even faster with the quality install. George and his team are first rate and do first quality. I work for a national contractor and we are all over the United States, and these are top flight people. Less
Extremely happy with the job that was done. I’m so glad it worked out the way it did. I had inquired with multiple companies and this was by far the only company that came by and was serious about doing the job. The reason is because the job that was to be performed, cannot be Done by anybody, Most of these local Garage door companies can only perform the easiest of installs that are cookie cut... More
Extremely happy with the job that was done. I’m so glad it worked out the way it did. I had inquired with multiple companies and this was by far the only company that came by and was serious about doing the job. The reason is because the job that was to be performed, cannot be Done by anybody, Most of these local Garage door companies can only perform the easiest of installs that are cookie cutter. If you need something done right the first time for a great price give these guys a call I cannot Believe it came out these doors perform better than they did before, and the install was clean, looks and performs great. Super professional, very polite company Less
A highly experienced and pleasant man, Michael, arrived promptly and fixed our problem. Highly recomended.
Happy with installation
Fair pricing, lengthy wait for install. It took just over 7 weeks. You must contact them and keep communication going to get job done. The gentleman that came to the house was extremely professional and courteous and efficient. He installed two door openers and replaced a door panel in 2 hours. He left no mess.... More
Fair pricing, lengthy wait for install. It took just over 7 weeks. You must contact them and keep communication going to get job done. The gentleman that came to the house was extremely professional and courteous and efficient. He installed two door openers and replaced a door panel in 2 hours. He left no mess. Less
Great experience and a resonable price!
Thank you for great service! Awesome response time and taking the time to explain service improvements and how to best maintain my equipment to expand the life of our product. We have been so happy with our product and so happy we chose Performance Overhead Door Company!... More
Thank you for great service! Awesome response time and taking the time to explain service improvements and how to best maintain my equipment to expand the life of our product. We have been so happy with our product and so happy we chose Performance Overhead Door Company! Less
Chris and his Partner came yesterday and did a great job for a fair price of removing my old door and installing a new door and opener. Thanks Guys!
They returned my call,arrived within time they said, looked at my issues ,advised ,was back with materials and installed when they said they would .the installer was very professional,polite,did a great job in a timely manner .I was very happy and impressed. I would recomend them highly.... More
They returned my call,arrived within time they said, looked at my issues ,advised ,was back with materials and installed when they said they would .the installer was very professional,polite,did a great job in a timely manner .I was very happy and impressed. I would recomend them highly. Less
George came to my house a few weeks ago within a few hours of me distractedly backing out of my garage like a dodo. Everything was disjointed and garage door would not close. His assessment reassured me that my garage door was not broken. He realigned my hinges and lubricated my springs and hinges. He not only fixed my original problem but addressed my squeaky garage! Gave me few tips for up k... More
George came to my house a few weeks ago within a few hours of me distractedly backing out of my garage like a dodo. Everything was disjointed and garage door would not close. His assessment reassured me that my garage door was not broken. He realigned my hinges and lubricated my springs and hinges. He not only fixed my original problem but addressed my squeaky garage! Gave me few tips for up keep and was done in less than half an hour! Let me stress this was done at 8pm-way after business hours. Now that's Great customer service ! Thank you! Less
Great guys! Straight shooters, solid work. Had our garage door removed and replaced in less than 2 hours. Couldn't ask for more.
I called performance overhead door the owner answered my call. Once I told him what kind of door I was looking for. He gave me a price that couldn’t be beat as I had called other door installers. I got the door installed the next day by a skilled gentleman. Who did a great job installing picked up after him self. The job was top notch I would strongly recommend Performance over head door and use ... More
I called performance overhead door the owner answered my call. Once I told him what kind of door I was looking for. He gave me a price that couldn’t be beat as I had called other door installers. I got the door installed the next day by a skilled gentleman. Who did a great job installing picked up after him self. The job was top notch I would strongly recommend Performance over head door and use them again Thank you for a job well done Justin Less
George and his son Chris have been installing and repairing my overhead doors for several years now. They know their stuff and provide great service and emergency service when someone hits one of our doors - came down after hours the same night to help secure the building and make the door safe for us to operate the following day, and replaced the entire door within 48 hours. They have installed ... More
George and his son Chris have been installing and repairing my overhead doors for several years now. They know their stuff and provide great service and emergency service when someone hits one of our doors - came down after hours the same night to help secure the building and make the door safe for us to operate the following day, and replaced the entire door within 48 hours. They have installed 4 large overhead doors with openers. I can control the doors from my phone, get an alert when the doors are opened off hours. Great company to do business with. Highly recommend them. John Morrison, Owner Connecticut Sign Service LLC Less
Fast, quality work by incredibly nice people.
Best service ever ! 5 stars all the way
I had 3 doors installed by George and his team. They did a great job and I was happy with the guys he sent. They were very polite and knowledgeable. I did have one door that was a little problematic at first. He sent a few technicians out but they were not able to resolve the problem. I talked with George himself and he assured me he would do whatever it took to fix the issue. George came out wit... More
I had 3 doors installed by George and his team. They did a great job and I was happy with the guys he sent. They were very polite and knowledgeable. I did have one door that was a little problematic at first. He sent a few technicians out but they were not able to resolve the problem. I talked with George himself and he assured me he would do whatever it took to fix the issue. George came out within a reasonable time frame and found the problem himself and since he left that day, I’ve never had an issue with the door again. I would highly recommend this company. I had a great interaction with all staff and happy with the product and pricing. Less
received a competitive quote, installation looks great.
Did my 2 door garage doors...pleasantly happy with the installation and appearance of the doors would recommend installation and doors to anyone to have garage doors installed and purchased thru them.... More
Did my 2 door garage doors...pleasantly happy with the installation and appearance of the doors would recommend installation and doors to anyone to have garage doors installed and purchased thru them. Less
I had reached out to George from Performance Overhead Doors this June 2022. He was on time, and very knowledgeable, he explained my options and upgrades. He gave me a great price and installed the three new garage doors the following week. Great job and I'm very pleased. Highly recommend 👌 👍.... More
I had reached out to George from Performance Overhead Doors this June 2022. He was on time, and very knowledgeable, he explained my options and upgrades. He gave me a great price and installed the three new garage doors the following week. Great job and I'm very pleased. Highly recommend 👌 👍. Less
Mike did an awesome job installing my doors and openers. Couldn't have been done any better. They look fantastic. Thank you.
1st install appointment cancelled due to installer's wife in labor. Ok, understandable. For 2nd appointment I had to call them in order to get on schedule, they weren't trying to contact me. George says, 'hows tomorrow', I said 'sounds good to me'. Day of appointment. No show, no call, no email, nothing.... More
1st install appointment cancelled due to installer's wife in labor. Ok, understandable. For 2nd appointment I had to call them in order to get on schedule, they weren't trying to contact me. George says, 'hows tomorrow', I said 'sounds good to me'. Day of appointment. No show, no call, no email, nothing. Less
George and Chris came out and fixed my door three hours after I called the company. I had contacted other local door companies and I never received a call back. I was very impressed with both the service and the gentlemen who facilitated the repair. Happy I called Performance Overhead Door Company.... More
George and Chris came out and fixed my door three hours after I called the company. I had contacted other local door companies and I never received a call back. I was very impressed with both the service and the gentlemen who facilitated the repair. Happy I called Performance Overhead Door Company. Less
I cant say enough about this company. I called them on a Friday afternoon and the scheduled me for Monday. George the owner was an absolute pleasure to work with and Mike the tech arrived right on time and did an outstanding job. Love my new garage door openers and will absolutely be using this company when I upgrade my doors in the future... More
I cant say enough about this company. I called them on a Friday afternoon and the scheduled me for Monday. George the owner was an absolute pleasure to work with and Mike the tech arrived right on time and did an outstanding job. Love my new garage door openers and will absolutely be using this company when I upgrade my doors in the future Less
GREAT company! George the owner is A GREAT GUY and the faith he has in is installers is EXCEPTIONAL! And rightly so!!! The installers Ralph and Mike were ABSOLUTE PROS!! My install was NOT the easiest but these guys knocked it right out! LOVE MY NEW DOORS AND OPENERS!! THANK YOU PERFORMANCE OVERHEAD!!!... More
GREAT company! George the owner is A GREAT GUY and the faith he has in is installers is EXCEPTIONAL! And rightly so!!! The installers Ralph and Mike were ABSOLUTE PROS!! My install was NOT the easiest but these guys knocked it right out! LOVE MY NEW DOORS AND OPENERS!! THANK YOU PERFORMANCE OVERHEAD!!! Less
A great Company to deal with, they came out the same day that we called them and did a great Job as well, I highly recommend them for any work that you may need done !... More
A great Company to deal with, they came out the same day that we called them and did a great Job as well, I highly recommend them for any work that you may need done ! Less
Excellent customer services and communication from the company. We had our garage door customized and we absolutely love it.
We inquired with them for garage door replacement. An appointment was made and we were told they would arrive between 12-1PM. Finally at 1:30 I inquire what their status is and get told they are still in Worcester. They had zero courtesy to call and update us as we waited for them to arrive. If you expect good customer service, go somewhere else because you won’t get it from this company. Ve... More
We inquired with them for garage door replacement. An appointment was made and we were told they would arrive between 12-1PM. Finally at 1:30 I inquire what their status is and get told they are still in Worcester. They had zero courtesy to call and update us as we waited for them to arrive. If you expect good customer service, go somewhere else because you won’t get it from this company. Very unprofessional. Not using them again. Less
Beautiful garage doors- great job!
He never finished the job. He will respond and say that I've waited more than a month for weatherstripping because it's a custom color, but the fact is that I found, bought, and installed it myself after waiting a month. Turns out that Sandtone is not custom, and is available at the Home Depot. I feel badly for Matt the installer, because he worked really hard and was friendly and professiona... More
He never finished the job. He will respond and say that I've waited more than a month for weatherstripping because it's a custom color, but the fact is that I found, bought, and installed it myself after waiting a month. Turns out that Sandtone is not custom, and is available at the Home Depot. I feel badly for Matt the installer, because he worked really hard and was friendly and professional. I certainly hope that he finds a better employer when this one folds up shop, because I will most certainly go out of my way to tell everyone I meet not to use this company. Less
Can’t complain for the GREAT job they did took down a 200 pound wooden door and the biggest garage door they have done and replaced with In love with the new garage door thanx to GEORGE and he’s crew A+++++ I’ll recommend them for sure... More
Can’t complain for the GREAT job they did took down a 200 pound wooden door and the biggest garage door they have done and replaced with In love with the new garage door thanx to GEORGE and he’s crew A+++++ I’ll recommend them for sure Less
I wanted to take a moment to tell you how happy my wife and I were with the services of Performance Overhead Door Co. The did everything exactly as promised. The Garage door they installed on my house looks beautiful, it opens and closes so quietly, and it is much better than the ones that you can purchase from a Lowes or Home Depot. The installers were great and it took them the amount of tim... More
I wanted to take a moment to tell you how happy my wife and I were with the services of Performance Overhead Door Co. The did everything exactly as promised. The Garage door they installed on my house looks beautiful, it opens and closes so quietly, and it is much better than the ones that you can purchase from a Lowes or Home Depot. The installers were great and it took them the amount of time you would estimate to do the job Right. They showed up on time and did everything perfectly. It passed inspection by the county on the first try. We would highly recommend them as they are honest, dependable, hard-working, and did everything they promised to do. You would not be disappointed. Their prices were competitive and they offered the very latest in products. Highly recommend! Less
We had two doors installed last week. The doors look and work great. It was a pleasure working with this smaller family owned business. I would use them again for sure.... More
We had two doors installed last week. The doors look and work great. It was a pleasure working with this smaller family owned business. I would use them again for sure. Less
Thank you to George & Matt for their exceptional service. They came out on this rainy day, upgraded my original doors to these carriage doors and their customer service was grade A. Would definitely recommend them to others...... More
Thank you to George & Matt for their exceptional service. They came out on this rainy day, upgraded my original doors to these carriage doors and their customer service was grade A. Would definitely recommend them to others... Less
Had my garage doors replaced two years ago. Great job, completely satisfied. Highly recommended.
Don't bother with this company!! I contacted them on TWO separate occasions and both times they bailed!! Receptionist seems inept, books the appointment then on THE DAY they call and say it's too far to come for an estimate?! What a joke! They demonstrate no ownership or accountability. Please don't waste your time... More
Don't bother with this company!! I contacted them on TWO separate occasions and both times they bailed!! Receptionist seems inept, books the appointment then on THE DAY they call and say it's too far to come for an estimate?! What a joke! They demonstrate no ownership or accountability. Please don't waste your time Less
Just making it known...This company was difficult at best to get in contact with.They missed first appointment due to snow..understood. Scheduled next day with second salesperson(woman)..I got a call 30 minutes into the 2 hour time slot letting me know someone else would be out here quickly....2 hours later no call .....no show....no answer when calling his cell phone. Okay things happen...I call... More
Just making it known...This company was difficult at best to get in contact with.They missed first appointment due to snow..understood. Scheduled next day with second salesperson(woman)..I got a call 30 minutes into the 2 hour time slot letting me know someone else would be out here quickly....2 hours later no call .....no show....no answer when calling his cell phone. Okay things happen...I call the office and the owner states he is worried about salesman..completely out of character.I express disappointment with lack of service and he states that he doesnt have a negative review yet...I reply with.."what do you think this is?" He then informs me that he can pick and choose who he does work for.... Excellent...just letting you know...here is one of the those negative reviews..and I can choose who I wish to spend my money with.That was a poor decision... Less