2026-08-21T22:35:35.427Z

I really wanted to give Chris House five stars because I trusted him and had confidence in his work. Unfortunately, after this experience, I will not be recommending him. Chris and his team previously detailed my boyfriend's car and did a great job. Because of that experience, I contacted him for a two-step paint correction and full detail on my car. He offered me a repeat-customer price of $599. About six hours into the job, Chris called and said the two-step correction was not producing the results he expected. He offered a three-step correction at no additional charge. I appreciated the offer, but my paint should have been assessed beforehand so the correction level, time, and price could be determined upfront. Later, Chris appeared frustrated about the extra work, even though he had offered it. Before my appointment, I clearly explained what I expected from the interior detail. I also emptied it. I wanted the dashboard, vents, windows, doors, cup holders, cracks, crevices, and other hard to reach areas thoroughly cleaned, not just vacuumed and wiped down. Chris assured me everything was included. When my car was returned, the exterior looked better, although some scratches we had specifically discussed and that I was told would come out were still visible. Honestly, I was willing to accept that. The interior was where I was most disappointed. Dust remained on the dashboard, the glove compartment appeared to have been quickly wiped over, the windows were smeared, the vents had not been touched, parts of the doors were still dirty, and the cup holders were not completely clean. Considering my car was already emptied and fairly clean, I expected much more from a full interior detail. I showed Chris the missed areas. He acknowledged my concerns, said he had forgotten some tools he needed, and promised to return the following day to go over everything again. At that point, I was not upset. Mistakes happen, and I appreciated that he offered to correct them. I paid him in full and also gave him a tip. Unfortunately, he did not return as promised. The next morning, I asked what time he planned to come. He said he had another vehicle to work on and would text me when he finished. By almost 5pm, I still had not heard from him, so I asked whether I should still expect him. He explained that the other job had taken longer than expected but repeatedly avoided directly answering my question. After I asked again, he eventually said it was looking more like Monday. I understand running behind or having a job take longer than expected. What I do not understand is promising to return the next day and then avoiding a straightforward question instead of communicating clearly and proposing another time. Chris eventually called me and raised his voice. He said my expectations were too high, accused me of trying to take advantage of him, said we were not a good fit, and told me he regretted working with me. He then said he would not be returning and wished me luck with my next detailer. I could not believe the conversation had taken that turn. Chris had already acknowledged that areas were missed, and he was the one who offered to come back. I was not requesting additional services, a free upgrade, or anything beyond what we had discussed. I was simply asking him to follow through on his promise. My biggest issue was not that some areas were missed. Mistakes can be corrected. My biggest issue was how the situation was handled afterward. I was left with an interior that was not fully detailed, exterior results that did not completely match what had been discussed, a promise that was not honored, and a disrespectful phone call for holding him accountable. Clear communication, professionalism, and standing behind your word matter just as much as the work itself. Unfortunately, my experience with Chris ultimately lacked all three.

2026-07-02T01:35:31.250Z

Chris has done above & beyond for my vehicle!

2026-02-08T23:01:12.586Z

Five stars isn’t enough for the level of work Chris delivers.I brought my vehicle in expecting a solid detail… what I got back honestly looked better than the day I drove it off the lot. Chris operates with a level of precision that’s hard to find. The paint had a deep, clean shine, the wheels were flawless, the interior was immaculate, and he somehow handled all the small areas most people overlook. No streaks, no residue, no rushed work, just straight excellence.What really stood out to me was how he balances speed with quality. He works efficiently, but you never feel like your vehicle is being rushed through the process. Every movement looks intentional, and that tells me this isn’t just a job for him, it’s something he takes real pride in mastering.Professionalism was top tier from start to finish. Easy communication, respectful service, and he made sure I was fully satisfied before I pulled off. That kind of accountability says a lot about a business.And to make the experience even better… I found out today was his birthday and he was still out here delivering elite service. Most people would’ve taken the day off, Chris chose to show up and perform at a high level anyway. That alone tells you the type of work ethic you’re dealing with.If you’re in the Kansas City area and care about your vehicle, stop searching and book with Chris. This is the kind of service you stick with once you find it.Happy Birthday, Chris — and keep raising the bar.

2026-02-06T21:34:45.111Z

I can’t even begin to express how unbelievably terrible my experience was with Chris. I gave him multiple chances to do the right thing after he blatantly damaged my brand new AT4, ruining my vehicle’s side step by gouging out three deep chips of paint — and he had the audacity to ghost me afterward, refusing to take responsibility or replace the damage. This guy is a total amateur and a complete fraud.But that’s just the tip of the iceberg. While I waited in the lobby, another lady there was just as shocked as I was — watching Chris try to “detail” my truck all by himself. It was downright laughable. It normally takes professional detailers an entire day to do a proper job on a vehicle of this size. Chris? He was done in about four to five hours, and it was the worst detailing job I’ve ever seen — by a mile.He completely missed the entire bed of my truck, didn’t even touch it. The inside of my dash was wiped once — and missed all the dust and grime inside the door panels. The wheel wells? Untouched. The wheels? Missed entire spots. The inside still looked like a muddy disaster. The lady in the waiting room couldn’t believe her eyes and openly expressed her disgust.And as if that wasn’t enough, he had the nerve to charge me extra for “polishing” — which was a joke because you could see clear spots and missed areas all over my truck. It was a sloppy, rushed, unprofessional disaster. Honestly, this guy is a complete scam artist who damages vehicles and then tries to charge extra for work that’s barely worth a fraction of the price. Stay far away unless you want your vehicle ruined and ripped off.

2026-01-21T17:31:31.563Z

I don't even know where to begin with how great this company and the owner are! I have a ridiculously busy schedule and what they did for me is literally concierge service at its finest. I recently purchased a 2022 BMX X5 M and although the previous owner took good care of it, I knew it needed to be professionally detailed before I felt like it was mine. I was out of town and had my car serviced at a euro shop and was not able to get it picked up and felt bad for scheduling my detail and then not available to get it to ShowCar. The owner (Chris) said don't worry about it, I will pick it up and get it done! I was shocked but okay cool, love that idea. He then proceeded to send me updated photos and the difference in condition after he finished polishing my car and ceramic coating it is unbelievable! I cannot recommend a detail shop more highly than these guys! I spent 7 years in Dallas and couldn't find a shop close to this level of skill. Sending all my cars here from now on! Oh wait, last but not least, they delivered my vehicle when they were finished right to my office. Truly "white glove" service!