My diamond wedding band needed resized. I purchased this ring from John many years ago. They resized it, checked all the prongs and diamonds and returned it looking like new. Very friendly staff, wouldn't trust anyone else with my ring. Less

Omg I am in love with this place and the services they offer. My step dad goes to see John all the time for estimates and advice on different pieces he has come by through his family.I got a Xmas gift certificate through them and honestly I was a little hesitant about them being that it was my first time going there. Well, I was very impressed. I had a couple memorious pieces that needed repaired. First, I got a beautiful permanent heart shaped bracelet there. Then I spoke to the staff about repairs, which are all done in store ( not sent out). I have had a beautiful emerald and diamond ring that my biological father gave me over 25 years ago, but unable to wear it because I am no longer ring size 7. They up sized my ring two sizes and cleaned it beautifully. There are no seems, no damage to the gold or anything. It was done with care and expert precision. I had a charm holder that needed repaired and is better that when I bought it 20 years ago. Broken bracelet shortened and fixed.And going back to have a mom charm that my son went with an ex boyfriend to gift me over 20 years ago. I have worn it almost every day since. My fixing it is not so good but works for now, will look brand new when they get done with it. Everything that I have gotten back looks amazing. ( Plus, maybe add my mom's emerald piece to it)If you need any kind of repairs done go here. Oh btw, I had 90 percent of my jewelry back in a short period of time. They are professional, honest, quick, and truly caring about the work they do. Highly recommended. Omg guys like my charm that has been broken for over 15 years was fixed beautifully and added my mom's charm. Amazing.There was a mishap and mix up on which of my two bracelets to repair and shorten, it happens, but because of the mistake, which is very rare, they are human, they completely replaced it brand new. What company usually does that. This is one business that my family and I will continue to go to. He had a necklace and ring that needed repaired and came out wonderful. Less

Always friendly and personable. My granddaughter absolutely loved that they worked with her to create a one of a kind ring from her great grandmother's wedding rings. Less

I heard about this store from a coworker who took her engagement ring here and had a very positive experience.I took a ring in that has very special sentimental value to me that I have worn daily for 13 years. They were able to get my ring back to looking like it was brand new (or maybe even better) within a week. Their staff was very friendly and knowledgeable and made my experience very easy. Less

I'm blown away by the service here. I needed a piece of jewelry cleaned and I'm not local, so they got started on it immediately. Carla helped me pick out the other pieces I needed while being incredibly amenable on price. I don't go to jewelry stores often, but I'd go here if I was nearby and looking. Less

I took my diamond ring to have the prongs checked. The repairs were done in-store, which is a plus. The staff was friendly and helpful. They estimated 10 days, but they texted me in 7 days to let me know they had finished early and my ring was ready for pickup. It looked like new! I highly recommend them. Less

Great service and excellent people to talk to! They are very knowledgeable about the jewelry I brought in from my grandmother to get resized to fit me and super friendly. Definitely getting more jewelry fixed here and appraised. Less