JAV Custom Homes
2022-05-02T09:05:39.066Z
We used JAV for Design and Build of a custom design and build of a luxury home. The JAV team were professional throughout. We opted to use JAV to be responsible for the design, build and all the landscaping, boundary walls and front fencing. We had a direct contract with the pool supplier, but JAV interfaced with them on all technical and program matters.Design liaison with Paramount Design was excellent, with face to face meetings and proper review meetings, including a "walk through" on a full scale layout in a warehouse. This allowed spatial awareness issues to be resolved very early in the process. The design reviews also allowed the budget to be considered during the design stage also. We would certainly recommend a builder to be heavily involved during the design phase to ensure budget control, and JAV were pro active at this early stage. So many projects fail at this stage due to being over budget, and JAV, ourselves, and the designer worked closely to ensure we could stay within the stated budget. We talked to other builders/designers, and felt JAV were very strong on this aspect and they delivered in line with our high expectations.Project Management was friendly, open, and professional. Any variations were costed, proposed and formally accepted or declined. any discussions on specifications and/or costs were done amicably and professionally.Regular updates on progress were provided along with photographs.We used a third party to validate progress and quality for all stage payments. There was only one issue (a window leak) that needed attention throughout, which JAV took full control of and resolved.We were guided by JAV on all finishes (kitchen, bathrooms, flooring etc) to ensure budgets were achieved, and costs of any upgrades if we wished.Our third party inspector/surveyor was very complimentary on workmanship and finishes. This is a challenge as we wanted a very high standard of finish, which necessitates the best tradesmen. JAV seem to have a good relationship with the necessary subcontractors, with the same people working on most of JAV's projects which helps to ensure expectations are understood.Ultimately, the house was delivered on time and to the very high standard we were expecting. Once we were confident the baseline specification was going to be delivered to budget we upgraded certain features such as kitchen cupboard finishes, exposed aggregate paths and drives, splash backs etc.Liaison with neighbours was also first class, even being referred to by one of our prospective neighbours who was extremely complimentary on JAV's liaison and diligence .One challenge we had was that due to Covid, we were stranded overseas!!!!! We arrived back in WA just a couple of weeks before handover. Fortunately we had signed off the design, picked all the base line finishes, and were in the final stages of costings before the borders shut. However, with the Buildertrend Project Management system, Zoom, email and other tools we were able to proceed with the build without issue. JAV were great in helping us make decisions on outstanding items, as were their subcontractors. A big thankyou to JAV's cabinet maker for doing some small mockups of how the kitchen stone worktops would interface with the cupboard doors in various configurations which was invaluable in making important decisions on overhangs and shadowlines etc.The JAV team also liaised with the soft furnishings provider to ensure power supplies were in the right locations for powered sheers and curtains, and helped with selections.We have now moved in, and are working with JAV on an inevitable but small snag list. Quick progress has already been made and there have been no issues getting any of these resolved.We are highly delighted with our new home.Thankyou Alex, Vanessa and Susan, and their support teams for delivering a fabulous high quality custom design and build luxury home.
We used JAV for Design and Build of a custom design and build of a luxury home. The JAV team were professional throughout. We opted to use JAV to be r... More