Bluegrass Remodeling and Restoration
2026-02-05T17:25:09.569Z
‼️PSA BUYER BEWARE‼️DO NOT USE BLUEGRASS REMODELING & RESTORATION or A+ Mold Medics or whatever they are calling themselves.Long story but I wish someone would have told me before this all happened, especially in our little town I try to trust people when they tell me something.When I bought my house, I was told it was waterproofed. Then the huge flood in April of 2025 came and there was water in my basement. I tracked down who did the waterproofing, it was A+ Mold Medics who apparently did not exist anymore and is now Bluegrass Remodeling. Frankie Chandler came out and told me it was a one time thing because of how much water there was and it shouldn’t happen with our normal rain but he couldn’t tell because we would need to pull up the floor and see where the water is coming from in case there is a crack and that I should just fill in small cracks I find in the concrete myself. He said there was standing water when he waterproofed it but he did it for the previous owners that he knew and he stands by his work.Flash forward about 3 weeks, more water. Another rain, more water. Obviously, not a one time thing. So I demo’d my laundry room floor and I called over and over again until I got someone on the phone (every time you call the voicemail is “hey it’s Mikayla” not a company name or anything… very professional). When I finally got someone on the phone they said they would send someone out.Then the son comes out. Tells me he can’t tell exactly where the water is coming in from, but the little washout in the corner of my house is probably it and he will be back that afternoon to fix it and then when it rains we will make sure no water is coming in before they pull out the drywall and fix any damage inside. HE NEVER COMES BACK. No one ever calls me, nothing. This is also after I asked SEVERAL times for any documentation on the waterproofing of the home, even just a date it was done and a company letterhead so I know who to call or could pass it to the next owner.I called again yesterday giving one last shot after getting two quotes from other companies that would have to tear out the existing waterproofing and do their own whole new system and that I now have mold that needs remediated….. 🤢Talked to Mikayla (a call back because you can never get anyone on the phone) and made it clear what was happening and that it needed to be fixed. She said she or Frankie would call me right back or at the very least first thing in the morning. Did I hear back? You guessed it… NOTHING.Photos of the floor when I pulled it up showing where the water was.
‼️PSA BUYER BEWARE‼️DO NOT USE BLUEGRASS REMODELING & RESTORATION or A+ Mold Medics or whatever they are calling themselves.Long story but I wish some... More