2026-08-08T00:18:52.941Z

Everyone there is so wonderful.

2026-08-07T23:59:43.775Z

I went to 3A transmission and Diesel to see if they could fix my abs and hill assent lights on. Edgar the manager said he doesn’t work on F53 RV, but he would take a look, and he was able to fix the sensors and pack the wheel bearings, and get my air conditioner cold. I highly recommend this awesome business. Everyone is so nice starting from Marisol their front line receptionist, all the workers there and of course Edgar. Thank you so much

2026-08-06T19:57:06.568Z

I've been to 3A Automotive and Diesel a few times now with my vehicle, which recently had its engine replaced by a different shop I no longer trust. Kirk, the service manager, has been a big part of why I keep coming back — he's down-to-earth, knowledgeable, and easy to talk to even when I don't fully understand the technical side of things. I really appreciate their communication process, including texted reports and photos of the work being done.So far, everything they've done has been straightforward and honest. When I've questioned their diagnostics or recommendations, Kirk has taken the time to explain things clearly and has even reached out to Jasper (the company that rebuilt my engine) just to help put my mind at ease. That level of follow-through means a lot, especially after a bad experience elsewhere.My one significant complaint is their shop fees. These charges aren't itemized as a "shop supply fee" or anything specific — they just appear as a flat fee, and they're not disclosed anywhere in the initial quote. Most shops I've dealt with cap this type of fee around $50, but I was charged $90 on one occasion. Not listing this upfront feels misleading, and I think it's something customers should be made aware of before authorizing work.That said, trust in the actual mechanical work matters a lot to me, and this shop has earned that trust. I'll continue bringing my vehicle here, but I'd strongly encourage them to be more transparent about these fees upfront — it would go a long way toward making an already good experience a great one.

2026-07-31T04:48:27.802Z

Extremely good experience from start to finish. Wonderful staff from reception to the mechanics themselves. I drove past several other shops because a quality mechanic recommended this place to me and I will be coming back for future maintenance and work for sure.

2026-06-27T19:49:55.232Z

I have a new Cadillac Ct5, these are not the old Cadillac cars that float, because of the turbo sport, it seems like I feel every crack on the road 🧐 so it felt like the whole front end was falling apart. I needed a to make sure I wasn't imagining this, I showed up right before closing 😕 and they were so accommodating and extremely nice. He even explained ALL the "noise" under the hood, i.e. fans ...Thank you so much for everything and I'm going to be coming back for my oil change etc instead of the dealership

2026-06-24T23:49:24.585Z

Kurt (possibly Kirk), was extremely polite and helpful. Thank you! 10 stars if possible.

2026-06-13T23:52:25.253Z

This was my first time at 3A Automotive Services. They are very strong with their customer service and follow up. The women doing the phone work and managing the front desk are excellent. Having done a lot of customer service myself, now retired, I am impressed. My case manager explained everything fully and backed the needed repairs up with photos of what was found. I asked what needed to be addressed immediately and which repairs could wait. He was very direct and gave full explanations. I am beyond pleased and will be a returning customer for good. I feel very strongly in supporting a local family and their business versus a corporate garage repair place. Thank you so much 3A Automotive!

2026-06-13T22:25:30.438Z

We have tried other auto repair shops near us. They don’t hold a candle to the service we receive from 3A. So glad we came back to them. Trip from my house is worth it!