Exquisite Exteriors
2017-01-19T20:29:46.768Z
I used this company successfully with quick reply and estimate after another company had not worked out for lawn mowing last summer. I actually hired them a month or so into the season. Since the seasons have changed, I have gotten no where with them when trying to hire for snow removal and gutter cleaning. I first called, left a voice mail and emailed with no response. So I called again a week later and was told I would be put on the schedule to receive gutter cleaning and the owner had not yet sent out estimates for snow removal. Three weeks later, well approaching the end of fall, my gutters were still not cleaned and no estimate. I called and was informed they "were just really behind," but I was on the list and she would leave another note for the owner about a snow removal estimate. A few weeks later, after two long snow storms, my gutters were not cleaned, I likely have roof damage from the ice that formed, and I had no one to do snow removal. I emailed again, with no response, and called and left a message for the owner, which again received no response. Should they have been too busy or already fully booked for their services, I wish they would have just told me that. Honestly, I've never written a negative review before for the public and I wouldn't have should I have ever gotten a hold of anyone at the company to help me solve this issue. I'm really disappointed in their services after having a good experience over the summer. Long story short, if you don't get a quick response from this company, move on. I wish I had.
I used this company successfully with quick reply and estimate after another company had not worked out for lawn mowing last summer. I actually hired... More