Shout out to Rachel she help me in a dire time of need. I called at 9:00am on the dot and she answered asap and got me in asap. Best Tech
5
Mar 09, 2025
Dope place extremely good work took about 2hrs for repair. Definately would recommend an appointment via the phone or online. Will definately send oth...
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Dope place extremely good work took about 2hrs for repair. Definately would recommend an appointment via the phone or online. Will definately send others that way
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5
Mar 08, 2025
Zander is the absolute best at his job he explained financing to me in a way I could understand
5
Mar 08, 2025
Went in today to get a charger port. The young man at the counter said that all my phone needed was to be cleaned. So he went to the back and got it d...
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Went in today to get a charger port. The young man at the counter said that all my phone needed was to be cleaned. So he went to the back and got it done for me. I was out in less than 5 minutes. I would highly recommend CPR.
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5
Mar 07, 2025
Came with issues charging my phone. All they needed to do was clean it. Great sevice. Great Customer service.
5
Feb 25, 2025
Andre was great very helpful
5
Feb 16, 2025
Zander was very helpful and professional 👏
5
Feb 15, 2025
iPhone wouldn’t charge with cord. Guy took two minutes to clean it out. Works great now. Very friendly and great service. Will be back with any future...
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iPhone wouldn’t charge with cord. Guy took two minutes to clean it out. Works great now. Very friendly and great service. Will be back with any future issues.
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5
Feb 14, 2025
They know what they're doing, they're quick, and saved me from having to buy a new phone!
5
Feb 11, 2025
5
Feb 08, 2025
5
Jan 04, 2025
Techs were knowledgeable and knew and delivered everything that I requested.
Excellent!!!
5
Jan 02, 2025
Great customer service and support. Staff were friendly and professional. When I arrived at the store for my.scheduled appointment. Staff was availabl...
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Great customer service and support. Staff were friendly and professional. When I arrived at the store for my.scheduled appointment. Staff was available and ready to assist. Service was provided at the promised time. Quick turnaround. Fast service. My son has not experienced any issues with his device since having it fixed by CPR. Highly recommend doing business with this company
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5
Dec 24, 2024
Dropped my daughter's phone off for repair. The representative was pleasant and knowledgeable. The turnaround time for repair was faster than initiall...
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Dropped my daughter's phone off for repair. The representative was pleasant and knowledgeable. The turnaround time for repair was faster than initially quoted which was appreciated.
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5
Dec 02, 2024
Staff was very nice and knowledgeable of the cell phone operation. They kept me inform on every step and the price of each step. They waited my approv...
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Staff was very nice and knowledgeable of the cell phone operation. They kept me inform on every step and the price of each step. They waited my approval before advancing. They were able to help when Verizon was unable or didn't care cause we wouldn't upgrade to the new IPhone. Would highly recommend. Thanks
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5
Nov 07, 2024
Young man was so professional explained everything detail by the detail and states it was going to take like an hour to change my screen but it took w...
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Young man was so professional explained everything detail by the detail and states it was going to take like an hour to change my screen but it took way less. I would definitely recommend this spot. It was great thank you guys
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5
Nov 01, 2024
Knowledgeable. Got my phone back in under an hour.
4
Oct 31, 2024
5
Oct 26, 2024
This place is so good! Super friendly staff and super fast work! I highly recommend this place - amazing work!
5
Oct 24, 2024
Great work! Fast and efficient. I dropped off my Galaxy phone for a screen repair. It was completed within the 2 hour time frame, just as good as new!...
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Great work! Fast and efficient. I dropped off my Galaxy phone for a screen repair. It was completed within the 2 hour time frame, just as good as new! Highly recommend!
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5
Oct 19, 2024
My iPhone charger broke off into the port and Zander was able to fix it super fast! He was so friendly and literally had me out the door in under 3 mi...
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My iPhone charger broke off into the port and Zander was able to fix it super fast! He was so friendly and literally had me out the door in under 3 minutes. Highly recommend!
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5
Oct 13, 2024
All the techs I spoke to in person and over the phone were kind and knowledgeable. I don't have a popular phone type so the screen had to be ordered a...
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All the techs I spoke to in person and over the phone were kind and knowledgeable. I don't have a popular phone type so the screen had to be ordered and took 2 days to arrive. After it came the phone was repaired the same day. Everything was a bit more expensive than I anticipated, but it was cheaper than getting a new phone, so it was ultimately worth it to me. I will return if I have any future issues with any more devices.
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5
Oct 12, 2024
CPR fixed my screen. They did an excellent job and they fixed in the time-frame given. I would definitely revisit CPR if I have any issues.
5
Oct 08, 2024
I just want to say that Zander and Andre have the best customer service!! They were informative and knowledgeable about what happened to my daughter's...
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I just want to say that Zander and Andre have the best customer service!! They were informative and knowledgeable about what happened to my daughter's phone! If I need another phone repair I will be back!!
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5
Oct 07, 2024
5
Oct 02, 2024
Very professional team. They saved my water damaged phone in record time as I waited to get a new phone. Kudos
5
Sep 28, 2024
I had the greatest experience today getting my iPhone screen fixed. Zander was absolutely amazing. He was very patient. He greeted everyone that came ...
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I had the greatest experience today getting my iPhone screen fixed. Zander was absolutely amazing. He was very patient. He greeted everyone that came in the store, gave them the status of what was going on with their devices and never made anyone feel ignored. For the people he could not help, he helped find them solutions. Zander showed exactly what great customer service looks like! Keep up the GREAT work!
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5
Sep 28, 2024
It was a great Experience, They repaired the phone everything worked good
5
Sep 26, 2024
Quick, fast & clean repair service done on my phone!
5
Sep 26, 2024
The technician set the expectation that the device would not be ready for a few hours as there were a couple of devices in line in front of me. To my ...
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The technician set the expectation that the device would not be ready for a few hours as there were a couple of devices in line in front of me. To my surprise it was finished much earlier. I was very satisfied
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5
Sep 13, 2024
Great customer service young lady was precise and very helpful and she did not guess she researched to help me get into my device to get repaired.
5
Aug 31, 2024
5
Aug 23, 2024
Quick and friendly service. My phone screen was extremely cracked and they took great of my phone.
5
Aug 16, 2024
5
Aug 15, 2024
5
Aug 15, 2024
Awesome repair and great customer service! 👍
5
Aug 13, 2024
Very knowledgeable and reasonable for repairs. They really went above and beyond with my device and have heard the same from so many others. Can't rec...
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Very knowledgeable and reasonable for repairs. They really went above and beyond with my device and have heard the same from so many others. Can't recommend highly enough!
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5
Aug 01, 2024
Fast and courteous service.
5
Jul 18, 2024
Well I paid 1500 for my son's phone when it 1st came out 2 years ago..
He broke it the phone was cooked but they brought it back too life...paid 300. ...
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Well I paid 1500 for my son's phone when it 1st came out 2 years ago..
He broke it the phone was cooked but they brought it back too life...paid 300. But that was money well spent unless I was going too grab another phone brand new...I'm very happy it looks like it was brand new...I will always do business with them because they took care of me 2x...
Oh,the technician she was 🔥 🔥 she explained everything 💯....
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5
Jul 14, 2024
Cool gentleman named Zander got my charging issue fixed in a second. No more going through brand new chargers for this guy. 😎👍🏾
4
Jul 12, 2024
The technician was knowledgeable and pleasant; however, he was running the store by himself. My repair took longer than normal because he had to keep ...
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The technician was knowledgeable and pleasant; however, he was running the store by himself. My repair took longer than normal because he had to keep stopping to answer the phone or help walk-in customers.
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5
Jul 11, 2024
5
Jul 09, 2024
I had two laptops given to me by my in-laws that they had previously used. I just needed them taken back to factory reset. Not only was it inexpensive...
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I had two laptops given to me by my in-laws that they had previously used. I just needed them taken back to factory reset. Not only was it inexpensive to do but it was super quick. It was completed two days before the date I was given. Top notch customer service & knowledgeable staff. Thank you Rachel and Andre!
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5
Jul 05, 2024
5
Jul 03, 2024
Fast easy and very professional. Keep me in the loop doing the process
5
Jul 03, 2024
Saved me from buying a new phone over a charging issue:)
5
Jun 28, 2024
The young man I was working with was very polite and friendly. He remembers I would be sitting out waiting and he must wave to me when completed and I...
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The young man I was working with was very polite and friendly. He remembers I would be sitting out waiting and he must wave to me when completed and I’ll come inside the store.
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5
Jun 27, 2024
5
Jun 23, 2024
Great customer service I highly recommend.
5
Jun 18, 2024
I brought my phone to this company due to my phone charging port wasn't holding the charging cord. The young man cleaned my phone charging port and m...
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I brought my phone to this company due to my phone charging port wasn't holding the charging cord. The young man cleaned my phone charging port and my phone was able to be charged again, which save me money because another company wanted to replace the charging port . Thank you for being a honest person and providing great customer service.
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5
Jun 14, 2024
I did not take my phone here but the young lady was very helpful.
5
Jun 07, 2024
They were great ! Quick easy and affordable
5
Jun 06, 2024
Service was great! The staff was friendly and my phone was repaired quickly.
5
May 31, 2024
It was done in 2 hour or less fast service
5
May 28, 2024
Great service. Quick repair. Excellent customer service. However, I thought the price was a bit high. 5 stars
5
May 21, 2024
The customer service was awesome
Great young lady at the McDonough location !!
5
May 09, 2024
Quick service
5
May 09, 2024
The young lady that repaired my phone knew that I was in kind of a hurry. She was prompt and very helpful. I had a broken screen and I was in/out in t...
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The young lady that repaired my phone knew that I was in kind of a hurry. She was prompt and very helpful. I had a broken screen and I was in/out in the time she allotted for the repair. I’ve very grateful for her
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5
May 09, 2024
The gentleman was fast and our phone was brand new again! I would definitely bring my phone or device to be fixed here. Customer Service highly profes...
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The gentleman was fast and our phone was brand new again! I would definitely bring my phone or device to be fixed here. Customer Service highly professional!
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5
May 08, 2024
5
May 06, 2024
The customer service was awesome. I was offered water and told upfront that it might take alittle longer due to many clients booked. Communication is ...
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The customer service was awesome. I was offered water and told upfront that it might take alittle longer due to many clients booked. Communication is important. My phone was fixed and and better than new.
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5
May 05, 2024
The absolute best! We have taken 2 phones and a computer to them recently. When all other repair stores(even Apple) said there was no hope they were a...
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The absolute best! We have taken 2 phones and a computer to them recently. When all other repair stores(even Apple) said there was no hope they were able to try different things to get all three working. Every employee I dealt with were so kind, helpful and knowledgeable. Couldn’t recommend enough!
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5
Apr 25, 2024
Great customer service
5
Apr 25, 2024
Excellent customer service.
5
Apr 20, 2024
5
Apr 19, 2024
Excellent customer service. The phone was repaired in an hour. I would recommend it to anyone who needs their screen replaced.
5
Apr 19, 2024
Got a new phone and it was all kinds of mucked up and a challenge. AT&T always great about helping set it up but this time they were not successful....
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Got a new phone and it was all kinds of mucked up and a challenge. AT&T always great about helping set it up but this time they were not successful.Manager recommended CPR.First thing this morning, manager, Phillip, spent about ten minutes diagnosing and fixing problems and no charge.Super nice, professional people here. Courteous, patient, technically savvy.Thanks CPR.
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5
Apr 15, 2024
Service was amazing both guys were friendly and we came in to fix my daughter screen he told us it was going to be 45 mins to an hr he was done in 20!...
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Service was amazing both guys were friendly and we came in to fix my daughter screen he told us it was going to be 45 mins to an hr he was done in 20! We truly appreciate it we will be back !
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5
Apr 13, 2024
5
Apr 11, 2024
5
Apr 04, 2024
5
Apr 02, 2024
Excellent customer service. My phone was ready fast. Screen was installed perfectly no issues.
5
Mar 26, 2024
Great service! Awesome customer service!
5
Mar 17, 2024
Thank you Philip for helping us out when my son broke off the tip of his charging cord inside the iPad. My little guy was so happy when you fixed it f...
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Thank you Philip for helping us out when my son broke off the tip of his charging cord inside the iPad. My little guy was so happy when you fixed it for him. Thanks for doing a good deed for my son.
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5
Mar 14, 2024
Stopped in looking for a case for my older Samsung phone. Stroke of luck they had one. Phil was super nice helping me hunt the case down, and he even ...
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Stopped in looking for a case for my older Samsung phone. Stroke of luck they had one. Phil was super nice helping me hunt the case down, and he even gave me the case once he found one. Definitely will be back. Best customer service I've experienced in a long time
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5
Mar 12, 2024
Phil and Rachel helped me out with a multi month problem in less than 5 minutes! Literally good people!!
5
Mar 11, 2024
My daughter’s iPhone glitched with an update and would not turn on. Apple told her that she had lost everything…. She was devastated about her picture...
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My daughter’s iPhone glitched with an update and would not turn on. Apple told her that she had lost everything…. She was devastated about her pictures! As a last ditch effort I called CPR and spoke with Phil…he assured me that that was not always the case to just bring it in. She did and they worked their magic! Thank you for fantastic customer service! We will only use you from now on.
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5
Mar 09, 2024
Fast service phone like new
5
Feb 29, 2024
I was late and the guy was still professional and courteous. The service was quick and efficient.
5
Feb 24, 2024
5
Feb 23, 2024
These guys are terrific—fast, smart, personable, and did a great job. I highly recommend them.
5
Feb 22, 2024
They fixed my phone! Didn't cost a lot. Great place. Check them out!
5
Feb 21, 2024
Experience was quick and easy. Phil was amazing, very very knowledgeable, friendly, and kind. I believe my tech was Rachel…she was also amazing…quick ...
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Experience was quick and easy. Phil was amazing, very very knowledgeable, friendly, and kind. I believe my tech was Rachel…she was also amazing…quick and efficient. I would definitely recommend
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5
Feb 19, 2024
Rachel was so helpful knowledgeable and friendly the few moment I was in the store. The store is so clean and professional. She was a pure delight and...
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Rachel was so helpful knowledgeable and friendly the few moment I was in the store. The store is so clean and professional. She was a pure delight and super helpful couldn’t have ask for much more !!!
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5
Feb 16, 2024
Loved the service, Philip was very helpful and understanding! Not very often you run across a business that’s actually interested in customer satisfac...
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Loved the service, Philip was very helpful and understanding! Not very often you run across a business that’s actually interested in customer satisfaction. Thank you!
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5
Feb 12, 2024
5
Feb 10, 2024
5
Feb 07, 2024
This store and Phil in particular was so beyond helpful when T-mobile was absolutely useless in getting my husband’s phone fixed and the steps involve...
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This store and Phil in particular was so beyond helpful when T-mobile was absolutely useless in getting my husband’s phone fixed and the steps involved in making an insurance claim. He was very honest, empathetic and just a pleasure to work with in a very stressful and cumbersome situation. Along with being very knowledgeable! Can’t recommend CPR McDonough enough! And a special thank you to Phil!
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5
Feb 07, 2024
Best service ever!!! They were very nice and my phone was repaired very quickly.
5
Feb 06, 2024
Salesperson provided Outstanding Customer Service and great product knowledge.
5
Feb 04, 2024
5
Jan 25, 2024
5
Jan 24, 2024
As promised on time. Very nice employees.
5
Jan 16, 2024
Phillip saved my livelihood and $800. I woke up a couple days before new year’s to what I thought was a frozen phone! I work off my phone so I thoug...
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Phillip saved my livelihood and $800. I woke up a couple days before new year’s to what I thought was a frozen phone! I work off my phone so I thought I lost EVERYTHING! I went to two places before CPR that stated I needed a new phone. I walked in to CPR as my last hope. Phillip reset my phone in less 30 seconds as well as saving all my data. 20 out of 10! THANK YOU PHILLIP!
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5
Jan 12, 2024
Great experience. They were quick and my phone looked like new after they fixed it.
5
Dec 31, 2023
5
Dec 29, 2023
Clean, professional, timely, and easy to schedule for repairs. The young lady took care of me and my claim to have my device screen crack repaired by ...
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Clean, professional, timely, and easy to schedule for repairs. The young lady took care of me and my claim to have my device screen crack repaired by verifying my name and a little other information. I was updated via email and through text (make sure to have another phone/device to get updates). Phone screen is like new in brilliance and feel!! Worth it!!
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5
Dec 28, 2023
The customer service I received at CPR Cell Phone Repair was top notch. I was able to schedule a next day appointment through my insurance. When I ar...
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The customer service I received at CPR Cell Phone Repair was top notch. I was able to schedule a next day appointment through my insurance. When I arrived, they explained the process to me. They had my screen replaced and my phone back in my hands in less than an hour. I would recommend them if you ever have the need for cell phone repair.
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5
Dec 24, 2023
Went there two days ago to get my iPhone 13 mini fixed turned out to be such a simple issue and was resolved in 15 minutes or so the manager Phillip b...
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Went there two days ago to get my iPhone 13 mini fixed turned out to be such a simple issue and was resolved in 15 minutes or so the manager Phillip barber was amazing
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