Your Trusted Partner in Fire Damage Relief
5.00
115 reviews
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AI Summary
Customers consistently praise the service for its professional and compassionate staff, quick response times, and effective communication throughout the process. The team is noted for being thorough, knowledgeable, and honest in assessments, contributing to a high level of customer satisfaction. There are no significant cons mentioned, indicating a strong overall positive experience.
5
This week I had a flood emergency at my home. ServPro of Park La Brea was referred by my insurance and I'm so glad they were. Mona and the team were q... More
This week I had a flood emergency at my home. ServPro of Park La Brea was referred by my insurance and I'm so glad they were. Mona and the team were quick to respond, knowledgeable about procedures, and kind to me at a very stressful time. I had questions and both Mona, the owner, and Peter, the technician, were patient and polite while answering all of them. Mona is a boss. Her crew are professionals. I'm so glad to have them on my team. Thank you! Less
5
Kind and professional !! Followed up numerous times to make sure the job will be handled and on time. Very much recommend their service and how profes... More
Kind and professional !! Followed up numerous times to make sure the job will be handled and on time. Very much recommend their service and how professional and respectful they were. Less
5
Highly recommend. After the fires we dealt with Mona and she was prompt and available. We contacted a number of vendors and it was impossible to have ... More
Highly recommend. After the fires we dealt with Mona and she was prompt and available. We contacted a number of vendors and it was impossible to have anyone come out due to the entire region needing services but she went above and beyond and got us someone the next day on a Sunday and followed up multiple times to make sure we were taken care of. She genuinely cared and we did not actually end up doing the work as they were very honest in the assessment and did not try to upsell any services which I appreciated. Less
5
Servpro was excellent !! Mona ( My contact person) Always returned my calls and was very helpful She answered my many questions ! The men who came out... More
Servpro was excellent !! Mona ( My contact person) Always returned my calls and was very helpful She answered my many questions ! The men who came out Peter, Dennis and Tony were all very good and Professional they did a great job.. They came when they said they were coming and left everything in good shape. I highly recommend this company and I thank them for all that they did. Less
5
The entire team was so helpful. We have been through a lot and they were really compassionate and extremely quick to resolve the issue. Literally ever... More
The entire team was so helpful. We have been through a lot and they were really compassionate and extremely quick to resolve the issue. Literally every employee we dealt with was so kind and I would highly recommend them. Less
5
SERVPRO did a fantastic job at our property cleaning up some water damage. They were professional and easy to work with.
5
I just have to say that I was so very pleased with Mona and Peter coming out on such last minute notice to help with inspecting and fixing my place. ... More
I just have to say that I was so very pleased with Mona and Peter coming out on such last minute notice to help with inspecting and fixing my place. my place got flooded do to an accident upstairs and Mona and Peter gave me top notch treatment, showing me thoroughly all the damage and walked me through each step for clarity on how this could be fixed and in a timely fashion. Thank you two for your service! Less
5
Servpro La Brea always does an excellent job ! Pedro always goes above and beyond !