Airtime Plumbing Heating and Air
2026-06-19T04:03:15.220Z
I received a random text from AirTime Plumbing, Heating and Air offering an A/C tune-up service, and I’m so glad I responded. After dealing with an underperforming downstairs A/C unit last summer and what I thought was a condensation leak from the attic, I was ready for answers. Communication was immediate and seamless, and they had me scheduled within a day.Ivan arrived right on time and was fantastic from the start. He listened carefully to my concerns, made me feel comfortable, and gave me confidence in his ability to assess the situation. What really stood out was how thorough and transparent he was—he walked me through everything he was seeing and testing, even taking videos of areas in the attic I couldn’t access. His patience and detailed explanations made a big difference.Ivan then brought in Jay, who arrived within an hour, and together they walked me through different options, unit levels, and recommendations. Thanks to both of them, I felt like a well-informed consumer and confident in making the right decision for my home. I ultimately chose to move forward with a full system replacement.I had AC Pro X Series units installed for both upstairs and downstairs. They come with a strong warranty, and AirTime also provides a 100% satisfaction guarantee on their installation workmanship, which gave me additional confidence. They handled everything—including permitting and HERS testing—which made the process completely stress-free. Their AirTime Club Membership also adds another layer of peace of mind. When you’re making a home investment of this magnitude, you want to feel protected and assured, and they absolutely delivered.What truly sets AirTime apart is that they are a family-owned and operated business. You can genuinely feel that in the way they treat their customers and take pride in their work. One of the owners, Pedro, was on-site working alongside the team, which made a lasting impression. That level of involvement speaks volumes about their integrity and commitment.Even more impressive, they were able to start the very next day. The team worked long, hard hours to carefully remove the old system and install the new one with precision. Ivan also stopped by to check in and remained available for any questions, reinforcing that personal, family-oriented approach.Of course, no job is ever without small hiccups, especially since my homebuilder cut some corners. However, AirTime did not take shortcuts; they brought every concern to my attention and made sure everything was done correctly. This even included running a completely new line from the breaker box. Their honesty and attention to doing the job right really stood out.They returned Monday (I appreciate that they respect Sundays off) to finalize programming and install the air purifiers I chose. Now I have a highly sophisticated system that runs quietly and includes modern digital thermostats I can control from my phone.Overall, this team exceeded my expectations in every way. If you’re looking for a company that combines professionalism, transparency, and the care of a family-owned business, I highly recommend AirTime.