2026-03-16T17:21:25.801Z

Great customer service. Got me in and out.

2026-03-05T20:34:25.476Z

Great service and excellent customer service.

2026-03-04T06:19:39.644Z

2026-03-02T20:01:59.498Z

2026-02-27T01:40:02.265Z

2026-02-25T19:44:05.316Z

I had a very disappointing experience with Rancho Express Lube regarding their complimentary car wash promotion.In January, I received an oil change and was told I would receive a complimentary car wash. Because it was raining that day, I was told to come back when the weather was better. I was never given a timeframe or expiration date.When I returned in February to redeem the voucher, I was told that once I picked up the voucher, I would have 24 hours to use it. Since I was at work that day, I declined and was told I could come back at a later time. The employee wrote “February 2026” on the slip since there was no specific date set.Today, when I returned to redeem the car wash, I was told I could not use it because the oil change was done in January. This was never explained to me previously. There was no expiration date communicated, and the written slip does not reflect any clear deadline.I am very disappointed in the lack of consistency and customer service. If promotions have time limits, they should be clearly stated upfront. I’ve been a customer, but this experience has made me reconsider returning.

2026-02-18T20:01:11.787Z

Probably will not be coming back. I brought my car in for an oil change and trans. Flush. I didnt mind the wait time because i know i brought it on a weekend so they were busy. Upon making my appointment, online i mentioned both things. When i arrived, i told the advisor what i needed again. Once i got my car, only the oil change had been done. The advisor was apologetic and offered a complimentary car wash. The staff are nice, But it is an inconvenience. I shouldve stuck to my dealership from the beginning, it wouldve been cheaper there too

2026-02-14T23:56:20.976Z

I had a very bad experience. I will never go back to this place. They told me the transmission was bad, so I spent $5,500 on a new transmission, but the car still had the same problem. I took it to another shop and they found out the real issue was just the brake/stop sensor, which only cost me $150 to fix. Very disappointed and I would not recommend this place.

2026-02-12T00:00:50.577Z

The customer service was great They worked on my 2016 Equinox and they kept a little longer than expected but they wanted to make sure everything was okay before they let it go and it was. I will be back.

2026-02-06T18:23:33.575Z

Rancho Express Lube is a great auto shop! They are super reliable, quick to respond and service a range of vehichles. I took my Range Rover here for service for the several years I had it and always left with it running better than before. I completely switched vehichles and now drive a 95 Chevy and they were able to run a super thorough inspection and give reasonable quotes for all the work needed. It is great to feel like no matter what vehichle I’m driving, the mechanics here are knowledgeable and always helpful, consistently giving awesome service. I don’t see myself using any other auto shop in the IE for my vehichle needs. Thank you and kudos to the great team at Rancho Express Lube!!!

2026-02-04T23:56:10.404Z

We have extended warranty through our dealer. We had a noise in the front end. I spoke with 3 different servicemen who said, "to check the brakes, it would cost 30 dollars and that fee gets applied too the deductible." Our deductible is $250. They also said if it wasn't a brake issue they'd have to diagnose it and that would cost $120 and be applied to the deductible. It ended up being a sensor that was loose and was inside the tire. Before I approved the repair, I reiterated that the repair would be $30 and It was confirmed. I approved the repair but when we went to pick up the car, they said the cost was $161. I asked why and repeated our previous conversations. Since it was a brake issue it should have cost us less. As it turns out, they never even tried to claim with our warranty coverage. There are more details that are just obvious that they were playing on words. NOT COOL!!!! We will not be coming here ever again and I'm reporting them to the warranty center. We got the Itty bitty sensor repaired because... we were already invested but never again.

2026-02-03T07:07:52.147Z

I had to replace the coolant reservoir and the bottom coolant reservoir hose. I also had my oil changed 2 weeks ago on my Audi Q5 Sportback.Nestor took my car under his guidance expertise on diagnosing on any issues up keep. I left Rancho Express Lube confident satisfaction on my Audis up keep maintenance completion. I will be bringing in my Audi for services it needs. I can trust Nestor and his team of experts on keeping my car running smoothly and without leaving me stranded. Thank You guys for the service and for my upcoming maintenance appointments.

2026-01-30T19:01:56.616Z

2026-01-29T20:37:47.145Z

First time visit for an oil change without appointment. Friendly team, knowledgeable, sent proper recommendations via text while waiting. Good first impression and based on other customers reviews, I’ll adopt this center for all future needs for my car

2026-01-29T18:36:56.537Z

Excellent customer service and great attention to detail.

2026-01-29T18:13:27.155Z

Oil change was fast and Affordable. I also got a free Full service car wash out of it, which was a nice surprise! All employees were very courteous and helpful. I won’t be going anywhere else

2026-01-27T19:46:43.780Z

I had a oil change, and they did a inspection on my car i was grateful for that cuz found out i had alot of things wrong with my car i didnt know of, only thing was a car wash is included , but it wasnt done to my car therte was still finger prints on my hood from the worker putting my hood up other than that great job

2026-01-16T18:42:19.347Z

2026-01-14T18:28:25.296Z

Hi everyone! Even though they were short-staffed, they did an excellent job on my car. I will definitely go back to them.

2026-01-12T18:24:02.829Z

Took me in at the last minute and did ana amazing job with my oil change.