Terrible Communication . If You’re Black , They Won’t Except You . They’re Not Honest Ppl . They Will LIE to you , They Will Literally Take Your Application fee to save Face . When You Go See One Of Their Properties they’re Passcode Don’t work . 80% of staff doesn’t speak Fluent English .. even if you have a voucher, They WON’T ACCEPT your Application . DONT WASTE YOUR TIME .... More

Terrible Communication . If You’re Black , They Won’t Except You . They’re Not Honest Ppl . They Will LIE to you , They Will Literally Take Your Application fee to save Face . When You Go See One Of Their Properties they’re Passcode Don’t work . 80% of staff doesn’t speak Fluent English .. even if you have a voucher, They WON’T ACCEPT your Application . DONT WASTE YOUR TIME . Less

Just coming to give a big shout out to Ram he is super amazing. He very understanding and respectful and response to you in a timely manner. My move out process is smooth gave very clear instructions and also help me through my whole entire lease process with them. Definitely give him 5 stars for being a great person. Thanks Ram for everything.... More

Just coming to give a big shout out to Ram he is super amazing. He very understanding and respectful and response to you in a timely manner. My move out process is smooth gave very clear instructions and also help me through my whole entire lease process with them. Definitely give him 5 stars for being a great person. Thanks Ram for everything. Less

Ram has been efficient and helpful with quick response times. Thanks!

Julie Caron went above and beyond for me and I couldn’t thank her more! She has been such a great help and I am so grateful to have been able do business with her!... More

Julie Caron went above and beyond for me and I couldn’t thank her more! She has been such a great help and I am so grateful to have been able do business with her! Less

1st complaint, was that the house I was applying for changed it's price ($1200-$1499) after I already paid 2 application fees for my husband and I.2nd complaint, is the realtor offered as an option when the rent price changed to REFUND me my money back and Never did.3rd complaint, is the realtor was NON-responsive for a very longtime about refunding me back my money to then recently change thing... More

1st complaint, was that the house I was applying for changed it's price ($1200-$1499) after I already paid 2 application fees for my husband and I.2nd complaint, is the realtor offered as an option when the rent price changed to REFUND me my money back and Never did.3rd complaint, is the realtor was NON-responsive for a very longtime about refunding me back my money to then recently change things AND offer a partial refund (of Which was not agreed upon the first time).4th complaint, is this company offers this complaint box & I receive no Response from the manager of the company or See a change related to my concern pertaining to experience.Because of my overall experience I intend to report these things to the Better Business Bureau and POST a review.Thanks and have a great day! Less

Rent with realty trust at your own risk. They are awful communicators. I came home from today and went to enter my property I rent with them and they changed the locks on the house. My keys no longer worked and I had no access to my own house that I pay rent for on time each month. They did not call, text or email they were changing the locks. It’s hard to fathom how a leasing company can be that... More

Rent with realty trust at your own risk. They are awful communicators. I came home from today and went to enter my property I rent with them and they changed the locks on the house. My keys no longer worked and I had no access to my own house that I pay rent for on time each month. They did not call, text or email they were changing the locks. It’s hard to fathom how a leasing company can be that incompetent at their jobs. Literally locked a paying tenant out of their own property. I called them and luckily was one of the few times I was able to get through to somebody. When I ranted on about the situation they did not apologize or show any remorse. The lady I spoke to, Kris, simply just asked if I want the code or not in a snarky voice. I would give them zero stars if I could from this situation alone. Less

Rakesh Baniya was amazing to work with! He’s professional, knowledgeable, and made the process smooth and stress-free. Highly recommend!

I have never had such a bad experience with a property management company in my life. I went to view a property on two separate occasions and was unable to get into what was supposed to be a self guided tour. The first day a lady met me and she couldn’t even get into the property. I tried to call their maintenance and customer service lines and got a Spanish voicemail and absolutely no help. Thes... More

I have never had such a bad experience with a property management company in my life. I went to view a property on two separate occasions and was unable to get into what was supposed to be a self guided tour. The first day a lady met me and she couldn’t even get into the property. I tried to call their maintenance and customer service lines and got a Spanish voicemail and absolutely no help. These people are terrible Less

After hiring Realty Trust to manage a property, several months went by failing to occupy the property with a tenant. During this time, I received a call from the city regarding lack of lawn maintenance, as well as a picture with the "For rent" sign they placed being overrun by the unkempt lawn. This is despite their claims of several showings happening each week.Realty Trust eventually placed a t... More

After hiring Realty Trust to manage a property, several months went by failing to occupy the property with a tenant. During this time, I received a call from the city regarding lack of lawn maintenance, as well as a picture with the "For rent" sign they placed being overrun by the unkempt lawn. This is despite their claims of several showings happening each week.Realty Trust eventually placed a tenant who stopped paying rent after 3 months. After months of squatting, the tenant was removed. Once vacant, Realty Trust left a toilet running in the property for nearly 2 months, despite allegedly having several showings per week, generating plumbing and water bills of over $4,000.In my year and a half working with Realty Trust, the property was vacant or being squatted in for over half the time. They took much longer than expected to occupy the property, and seemed to exaggerate or outright fabricate the number of conducted showings given the state of the lawn and the running toilet. I have worked with several other management companies and have never seen the level of negligence or incompetence shown by Realty Trust. Less

RTS management took over my lease a month after I moved in (2023) love my house btw! I have been thoroughly impressed with the service provided by RTS, particularly Ram, who has been my go-to contact for any issues that have arisen. I honestly appreciate Ram's dedication to ensuring that all matters are addressed in a timely and professional manner is truly commendable.... More

RTS management took over my lease a month after I moved in (2023) love my house btw! I have been thoroughly impressed with the service provided by RTS, particularly Ram, who has been my go-to contact for any issues that have arisen. I honestly appreciate Ram's dedication to ensuring that all matters are addressed in a timely and professional manner is truly commendable. Less

Realty Trust Services recently took over my lease agreement, and I have to admit at first it was an adjustment trusting a new team and getting used to the changes. Ram was available by phone or email any time I had questions, and was really supportive and sensitive to my needs. When I had an extenuating circumstance happen in my life and I needed some understanding, Ram jumped in to help and make... More

Realty Trust Services recently took over my lease agreement, and I have to admit at first it was an adjustment trusting a new team and getting used to the changes. Ram was available by phone or email any time I had questions, and was really supportive and sensitive to my needs. When I had an extenuating circumstance happen in my life and I needed some understanding, Ram jumped in to help and make sure things were taken care of. Less

I was facing a complex issue with my property management business and reached out to Andy Morris for advice. As a fast-rising expert in the use of AI technology in the property management industry, Andy provided incredibly valuable insights that helped me navigate and resolve the problem efficiently. His deep understanding of how AI can streamline operations and improve decision-making is impress... More

I was facing a complex issue with my property management business and reached out to Andy Morris for advice. As a fast-rising expert in the use of AI technology in the property management industry, Andy provided incredibly valuable insights that helped me navigate and resolve the problem efficiently. His deep understanding of how AI can streamline operations and improve decision-making is impressive, and he was generous in sharing his knowledge. If you're looking for someone who is at the forefront of innovation in property management, I highly recommend Andy. His expertise is truly top-notch! Less

Ram has been amazing with responding in a timely manner and also with just making me happy as a tenant . Thank you

We have been with RTS since 2023. So far, we have had good experiences with all their staffs. I wanted to give a shout out to Ram Pinta. He always takes time to answer any questions and gets back to you in a quick fashion. Really appreciate his help and always helpful.... More

We have been with RTS since 2023. So far, we have had good experiences with all their staffs. I wanted to give a shout out to Ram Pinta. He always takes time to answer any questions and gets back to you in a quick fashion. Really appreciate his help and always helpful. Less

This property management company just took over the place I am renting, and they have stated I owe like 2 months worth of rent, I reached out to them to inquire about this several times and there has been no response. Then when I requested pest control they stated that unless it was deemed that I had a rodent infestation, I would be charged for pest control coming out. I also called because I was... More

This property management company just took over the place I am renting, and they have stated I owe like 2 months worth of rent, I reached out to them to inquire about this several times and there has been no response. Then when I requested pest control they stated that unless it was deemed that I had a rodent infestation, I would be charged for pest control coming out. I also called because I was locked out of my residence and needed assistance getting in and spoke with someone who said they would call me back; that never happened. Luckily, I was able to get in or I'd have had to contact a locksmith. I highly recommend not renting anything from them, if you see a listing just bypass it, because it is obvious they do not care about their tenants just the property owners, and overcharging people.I am updating my review with an email I just sent to this company, unfortunately I could not add the photos.Sent from my T-Mobile 5G DeviceHello Julie,I am just curious as to why you are showing this property a month and a half before it will be available.This seems premature, especially because the outside of the property looks a mess with overgrown grass, not to mention my belongings are still in my home, and I don't even know who Abby is to enable her being safe enough to secure said belongings.Since your company has taken over managing this property it has been nothing short of unprofessional.  I have never experienced this type of property management in my years of renting.I have attached a picture of how inappropriate and disheveled the outside of the property looks for your review.My suggestion is to do a thorough inspection of the property before you show it, this seems like you're just trying to get money and not providing renters with quality  property with all the promised amenities.I look forward to your response.Best,Asiya Abdul-Alim Less

I'm a current tenant with Realty Trust Services, and I couldn't be more happier with their services. They go over and beyond to make sure all my concerns is being met. I look forward to continue being a tenant of theirs. (Ram) is very awesome and responds back very quickly..... More

I'm a current tenant with Realty Trust Services, and I couldn't be more happier with their services. They go over and beyond to make sure all my concerns is being met. I look forward to continue being a tenant of theirs. (Ram) is very awesome and responds back very quickly.. Less

decent land lord experience, Ram Pinta was very helpful!!!

I would like to mention two of your personnel that assisted me recently with very personal attention and professional and outstanding work ethics and they both deserve Special recognition !!!Irv, maintenance coordinator in the Lorain County area and Ram, in the rental collections office. Both of these gentlemen should be recognized for their contribution in making Realty Trust Services a better... More

I would like to mention two of your personnel that assisted me recently with very personal attention and professional and outstanding work ethics and they both deserve Special recognition !!!Irv, maintenance coordinator in the Lorain County area and Ram, in the rental collections office. Both of these gentlemen should be recognized for their contribution in making Realty Trust Services a better company.Linda F BeckleyLorain County Rental Tenant Less

RamI can’t believe you lied on my daughters review. When I wrote the good review, you were great. But to out and out lie that we refused to move out and we just lost A/C is unforgivable. We also had a maintenance order for refrigerator issues for months and we now have no refrigerator. The last month here has been hell and now we can’t even keep milk. I told my daughter not to write the review be... More

RamI can’t believe you lied on my daughters review. When I wrote the good review, you were great. But to out and out lie that we refused to move out and we just lost A/C is unforgivable. We also had a maintenance order for refrigerator issues for months and we now have no refrigerator. The last month here has been hell and now we can’t even keep milk. I told my daughter not to write the review because it was the owners fault. But the fact you lied and never told us the truth is unacceptable. Should I post emails from you to prove you lied? Shame on you!!!We se to own a small rental building, so I'm pretty when renting. At first I was concerned about the service we would get, then I heard from Ram Pinta! He has gone out of his way to help with anything we need, even if its not his department, he sees toit I get answers. Thank you Ram for making our renting a good idea and a pleasant process Less

We have been without AC for 2 weeks with 2 1/2 weeks remaining in AUGUST and no expectation of repair. The refrigerator failed 4 days ago also with little expectation of repair. Lease states auto renewal unless 60 days notice is given by tenant or owner for non renewal. We were not given 60 days notice, but we’re eventually told the house is going up for sale leaving us with a very short and e... More

We have been without AC for 2 weeks with 2 1/2 weeks remaining in AUGUST and no expectation of repair. The refrigerator failed 4 days ago also with little expectation of repair. Lease states auto renewal unless 60 days notice is given by tenant or owner for non renewal. We were not given 60 days notice, but we’re eventually told the house is going up for sale leaving us with a very short and expensive search for a home out of state. Our intention was to renew. Ram has been very responsive in trying to get an extension, so it is VERY disappointing that he is now lying about us demanding to stay. I’m done for since I need to go out and buy a mini refrigerator required to survive here for the next 3 weeks. Less

Edited to reply to owners response. It’s clear that you’re doing your best to brush off had reviews rather than take accountability. Based on other reviews, RTS loves to blame bad owners for their lack of diligence and accountability. With only a few weeks left on the lease, they have decided to wipe their hands of any bad feedback. The transition between leases is the most importantly time for t... More

Edited to reply to owners response. It’s clear that you’re doing your best to brush off had reviews rather than take accountability. Based on other reviews, RTS loves to blame bad owners for their lack of diligence and accountability. With only a few weeks left on the lease, they have decided to wipe their hands of any bad feedback. The transition between leases is the most importantly time for the management company to play an active and helpful role. And regarding my parents refusal to leave, they had an annual lease that’s renewed automatically. When told that the owner was going to sell at the end of the lease with no notice, my parents demanded 60 days notice required by the lease.————-original review below—————-If you're considering Reality Trust for lease management, run in the opposite direction. My retired parents have been living in a home they manage for the past year, and it has been nothing short of a nightmare. My mother, who is severely injured, has been forced to endure appalling living conditions due to this company's complete lack of responsibility.Septic gas has been leaking into their home for over a year, with no action taken to resolve it despite repeated complaints. To make matters worse, the air conditioning broke during the hottest month of the year, leaving them to suffer in unbearable heat. If that wasn't enough, their refrigerator also broke down, and yet again, Reality Trust has done nothing to address the issue. It's clear that they have no concern for the well-being of their tenants.As if the neglect wasn't bad enough, the owner of the property suddenly decided to sell the house, breaking the lease without proper notice and essentially kicking my parents out with no regard for their situation. The landlord has been nothing short of a nightmare, and Reality Trust has done absolutely nothing to protect my family or uphold their rights.The conditions my parents have been forced to endure are not only immoral but borderline uninhabitable. Reality Trust needs to do better Less

Andy is a true professional and knowledgeable on anything and everything property management related. He is also very tech orientated which is vital in todays day and age to have a thriving property management operation. Highly recommended.... More

Andy is a true professional and knowledgeable on anything and everything property management related. He is also very tech orientated which is vital in todays day and age to have a thriving property management operation. Highly recommended. Less

Julie Caron is unprofessional

Always answer questions in a good time great place

Ram is always incredibly helpful and explains things well. He always responds in a timely fashion. Thanks Ram, great job!

One of the attached photos below will show the original posting date of May 23rd 2024 - it is shadowed banned.Double dealing. Scam leasing to get the tenet out so they can get a new one in (to up the rent and get a new deposit that they won't return). 3311 west Ridgewood Parma property has immense sewage issues the whole two years I have lived here. The landlord uses two leasing companies per ten... More

One of the attached photos below will show the original posting date of May 23rd 2024 - it is shadowed banned.Double dealing. Scam leasing to get the tenet out so they can get a new one in (to up the rent and get a new deposit that they won't return). 3311 west Ridgewood Parma property has immense sewage issues the whole two years I have lived here. The landlord uses two leasing companies per tenet to this end. They did not give me a week to decide then there was an issue with the lease in which they wanted me to sign an addendum, to which I refused. Below is the electronic receipt stating signatures could not be verified. I have Ram's emails below pictured stating "hopefully" they could work something out. (which means I could have ended up homeless) I had to leave. It is all a scam to screw the tenant over.Reality trust gets you to agree to a 3% increase, then changes it citing it was a "mistake" and the landlord (Jackie Barret who is out of state in Orlando Florida) wants a month-to-month lease with a 10% increase. Very unethical and double dealing. Use caution when dealing with this company. Below is the sewage problem I delt with for two years, and their improperly executed lease.I had no other choice than to find a place to live. My original 2 year lease was completed on May 31 2024. They did not let me know if I could re-lease until one week before. I initialed some items on the new 1-year lease, paid Junes rent, then on June 8th was sent the below pictured email. Ram, via a phone conversation said the "owner" wanted me to sign an addendum to the lease accepting a 10% increase in rent, and rent month to month to which I declined. My departure date will be July 1st. I paid everything on the original lease, the 2nd lease was not properly executed, and they have very deceptive predatory methods they use against their tenants.The 1st leasing agency during my lease (for 5 months) was Allstar Management. I would beware of them as well. The 1st company doesn't annotate damages to this house (build in 1928) and the repairs they do make are cheaply done. Then the 2nd leasing agency (Reality Trust Services) comes in does the exit inspection, annotates the already existing small damages not fixed by the 1st company and in this way attempts to keep the exiting tenant's security deposit. Less

Ram is very helpful and always answers any questions we may need!

Horrible company. Left my son and I with no water, then no hot water, among other serious health and safety issues, for months. Can prove their unlawful and inhumane actions and will ensure as many people possible know the truth about them.... More

Horrible company. Left my son and I with no water, then no hot water, among other serious health and safety issues, for months. Can prove their unlawful and inhumane actions and will ensure as many people possible know the truth about them. Less

Ram has always been responsive, attentive and actionable.

Tour was self guided. Never got to speak to anyone over the phone. Property was filthy with several obvious damages. Broken glass and piles of dog poop all over the floor. Would not book a tour with this company again.... More

Tour was self guided. Never got to speak to anyone over the phone. Property was filthy with several obvious damages. Broken glass and piles of dog poop all over the floor. Would not book a tour with this company again. Less

Ram Pinta is extremely helpful and friendly. I love how reasonable and understanding he is!

I recently moved property management services to RTS. I had major communication problems with my prior management service, but David Almendariz at RTS assured me that their communication would be better and it has. I get weekly updates on my units that are being advertised with feedback to help better market them. I have had several vacancies and their response inspecting the locations and pro... More

I recently moved property management services to RTS. I had major communication problems with my prior management service, but David Almendariz at RTS assured me that their communication would be better and it has. I get weekly updates on my units that are being advertised with feedback to help better market them. I have had several vacancies and their response inspecting the locations and providing numerous photographs attached to a comprehensive report of the units is very helpful. Less

Super helpful staff. The onboarding process was clear with the help of Julie. After move in, Ram took over the account and he has continued to be a great resource.... More

Super helpful staff. The onboarding process was clear with the help of Julie. After move in, Ram took over the account and he has continued to be a great resource. Less

Very disappointed. It's been almost a month since my mother rented an apartment and I'm still working on getting the place completed for her. The unit was not ready as we were told it would be before the move in date. The place had trash from previous tenants and was not cleaned at all. The tenants down stairs were at war with us upstairs over hott water that wasn't seperated properly and we had ... More

Very disappointed. It's been almost a month since my mother rented an apartment and I'm still working on getting the place completed for her. The unit was not ready as we were told it would be before the move in date. The place had trash from previous tenants and was not cleaned at all. The tenants down stairs were at war with us upstairs over hott water that wasn't seperated properly and we had to go without until they fixed the situation. Which prolonged getting my mother's apartment ready for her. Two doors that were told would be replaced before moving in were not and still not cant even lock the two doors which can be opened by whoever is in the building. Move in was the 17th of last month..... there's a number of other things that needed fixed like leaking tub water and split steps. Maintenance came the 29th of last month just to take pictures of things that were already sent to work order portal.... here it is the 15th and no work orders have been completed. Than to top it all off my mother is being charged for having additional occupants and charged for additional water fees and a late fee for those charges as well. Over 300 dollars in total over accusations. Incorrect ones at that. Even if they were true no one has even stayed here long enough to be considered living here. And I've been stuck here waiting for the place to be finished so I know my mother is safe and things are done for her..... no one has called to communicate anything just posted charges and sent an email. Just sad really Less

Very professional staff that's willing to assist any issues in a timely manner.

They are a wonderful company very professional with how they handle everything Ram is a great person he really knows what he's doing and goes out of his way to help the tenants.... More

They are a wonderful company very professional with how they handle everything Ram is a great person he really knows what he's doing and goes out of his way to help the tenants. Less

Has been working with David Almendariz, He has been excellent. they respond fast and easy to work with

I was very pleased with our cooperation. Everything was very professional. Thank you.

Recently I applied for a property and was denied and informed that my pay stubs were fake. I then provided bank statements which showed direct deposit amounts confirming my financial status. The company did not take the proper steps to verify any of my information provided before denying me for such heinous reasons. I was told I didn’t have job stability but I’ve been employed by the same employe... More

Recently I applied for a property and was denied and informed that my pay stubs were fake. I then provided bank statements which showed direct deposit amounts confirming my financial status. The company did not take the proper steps to verify any of my information provided before denying me for such heinous reasons. I was told I didn’t have job stability but I’ve been employed by the same employer for over 8 years with also working a second job for a little less then a year, with no days being missed. At this point I’m starting to think that this rental company is a joke or even a scam because the reasoning behind my denial is not adding up. Would I recommend this property no not after the unprofessionalism that I’ve experienced Less

I had a positive experience with Ram Pinta. He made my lease renewal easy! Thanks, Ram. Since then, however, Realty Trust has been awful. I will never rent from them again.... More

I had a positive experience with Ram Pinta. He made my lease renewal easy! Thanks, Ram. Since then, however, Realty Trust has been awful. I will never rent from them again. Less

This is an absolute amazing company they are really understanding and that work with you. Ram especially was a big help to me a my family

I have been a client since December 2022. Coming on board after two back to back bad property management companies, I was having to interact with many people in different departments of Realty Trust Service. It didn't take long to realize that Ram Pinta in collections, and customer service is the true rock star over there. Friendly, responsive, gets the job done. Period!Brian Dilts... More

I have been a client since December 2022. Coming on board after two back to back bad property management companies, I was having to interact with many people in different departments of Realty Trust Service. It didn't take long to realize that Ram Pinta in collections, and customer service is the true rock star over there. Friendly, responsive, gets the job done. Period!Brian Dilts Less

Easy To Contact , Application Process Is Fairly Quick & Homes Are Very Nice & In Good Areas . Would Highly Recommend Realty Trust Services 😊

This team has been amazing to work with! Ram Pinta was fantastic with communication when we were discussing having my tenants upcoming rent. He answered has worked alongside my tenants to help them out! So grateful for his work.... More

This team has been amazing to work with! Ram Pinta was fantastic with communication when we were discussing having my tenants upcoming rent. He answered has worked alongside my tenants to help them out! So grateful for his work. Less

Andy and team have been pleasant to work with with managing my duplex — and keeps it real and honest about status and market conditions on rentals. Ram is a superstar and keeps in close contact with updates on tenant status whilst me being out of state.... More

Andy and team have been pleasant to work with with managing my duplex — and keeps it real and honest about status and market conditions on rentals. Ram is a superstar and keeps in close contact with updates on tenant status whilst me being out of state. Less

Ram is very understanding & committed to making us comfortable in our home.

We have been renting through Realty Trust for 4 years. Ram Pinta is our contact with RT. He always responds quickly and is helpful.

House looks nice

Ram Pinta has been our contact at RTS since our landlord started with Realty Trust Services. Ram has always been very kind and responds to any questions or concerns in a very timely manner. Thanks Ram for your kindness always.Tammy & Dan Zimmerman... More

Ram Pinta has been our contact at RTS since our landlord started with Realty Trust Services. Ram has always been very kind and responds to any questions or concerns in a very timely manner. Thanks Ram for your kindness always.Tammy & Dan Zimmerman Less

I am a renter and I have had multiple issues with this company responding to maintenance issues in a timely manner. We had a tree fall on our sunroom on Aug 29 and my husband and sons ended up having to remove the tree because they wouldn't send someone out. It took them a week to come out and remove the rest of the tree. And they have yet to come and remove all of the hazardous debris (broken... More

I am a renter and I have had multiple issues with this company responding to maintenance issues in a timely manner. We had a tree fall on our sunroom on Aug 29 and my husband and sons ended up having to remove the tree because they wouldn't send someone out. It took them a week to come out and remove the rest of the tree. And they have yet to come and remove all of the hazardous debris (broken glass, slate tiles, jagged wood). We had to put up the tarps to keep the weather out because they wouldn't. Everything that has been done has been done by us. Now we are having plumbing issues and I have had to call them 3 times and they still haven't sent anyone out. If you are a landlord looking for a management company, DO NOT USE THIS COMPANY! Less

At first I thought they were going to be the same as before as the person who property managed my property and by the end of it the lady was super nice and they are trying to get the property back to where it should be and respond in literally a minute. Great people! I'd recommend them to other people now so I hope this helps you guys out. Thank you again... More

At first I thought they were going to be the same as before as the person who property managed my property and by the end of it the lady was super nice and they are trying to get the property back to where it should be and respond in literally a minute. Great people! I'd recommend them to other people now so I hope this helps you guys out. Thank you again Less

I had a great experience working with Ram, he was extremely kind and helpful. Highly recommend!

Julie was very prompt in her response time to all my messages. Thank you!

I Would like to talk about my experience with CUSTOMER SERVICE. Especially Ram Pinta. He was very responsive to my needs and try to understand me from a customers point of view and that really matters to me and because of that I want to write him highly.... More

I Would like to talk about my experience with CUSTOMER SERVICE. Especially Ram Pinta. He was very responsive to my needs and try to understand me from a customers point of view and that really matters to me and because of that I want to write him highly. Less

Ram Pinta is A1. Questions barber go unanswered and is always on top of his game!

Communication with Andy was great and made me feel welcome at first instance. Thank you!

Ram Pinta is always getting back to me with information as quickly as possible. Thanks for your assistance

Ram Pinta if I could give 10 stars I would I had gotten a email regarding a lease this gave me a lot of confusion. He responded promptly went above and beyond and handled the matter in less than 30 minutes he is an asset to any team or company!... More

Ram Pinta if I could give 10 stars I would I had gotten a email regarding a lease this gave me a lot of confusion. He responded promptly went above and beyond and handled the matter in less than 30 minutes he is an asset to any team or company! Less

It was a pleasure dealing with RAM in helping me resolve my issues. I'm thankful for his kindness, patience and support!

This company has taken $1015 out of my account, and no one seems to return my phone calls. They say they are open from 10 AM to 5 PM. But all I keep getting is a receptionist. I have been calling since 10 AM and Ram has not returned. My phone call as well. Can someone from upper management? Please contact me back because I need my money. Put back in my account immediately.... More

This company has taken $1015 out of my account, and no one seems to return my phone calls. They say they are open from 10 AM to 5 PM. But all I keep getting is a receptionist. I have been calling since 10 AM and Ram has not returned. My phone call as well. Can someone from upper management? Please contact me back because I need my money. Put back in my account immediately. Less

BEWARE! This is a fraudulent company. They give incentives for good reviews but I'm about to tell you the truth. I rented from this company 3 years ago. My rent was 1250, and i lived there 2 years. I was evicted for non payment 1 month before my lease was up. I received a bill saying I owe them 16,667 dollars. They sent this bill to collections and asked for a itemized statement. The statement sh... More

BEWARE! This is a fraudulent company. They give incentives for good reviews but I'm about to tell you the truth. I rented from this company 3 years ago. My rent was 1250, and i lived there 2 years. I was evicted for non payment 1 month before my lease was up. I received a bill saying I owe them 16,667 dollars. They sent this bill to collections and asked for a itemized statement. The statement showed 6000 dollars in late fees and 11000 in maintenance. I ask how do I owe 7000 dollars in late fees if i was evicted the month before my lease was up. Not just that how do i owe 11k i matainence fees thats just ridiculous. The collection lady even said she never seen anything like that. The only thing they had to do to the home when i moved was replace the carpet. The carpet was horrible when i moved in. The property manager Ram gets smart every-time i call him. When i ask for a copy of receipts showing what they spent 11k on they literally send me a paper saying 11k in maintenance fees. These people or crooked. If you rent from them you'll NEVER be able to purchase a home in the future. PLEASE PLEASE PLEASE find another company there's so many rental agencies out here. If you rent from them when you leave take pictures of every single room in the house because when you move you will need a lawyer.update as you all can see hes having people leave reviews and mentioning his name. He's probably giving people 20 dollar gift card or half off rent to leave reviews. What he's saying is a complete lie. These people are trying to charge me 16000 dollars and this is FRAUD. These people are fraudulent please do not rent from them. 16000 dollars and my lease was up a month before i was evicted. This is the house since i moved out the only thing they did was paint. These are the ragedy homes they rent to people. The only thing that's different from when i lives there is the walls were white and it was better furniture. They probably evicted these people too because its for sale now. Less

This is a bogus company they're slump lords won't fix anything in there properties but want rent paid on time🤣😂

I have had the pleasure of working with Ram at Reality Trust Services. Ram has been amazing, he is very easy to talk with and very understanding.Thank you!... More

I have had the pleasure of working with Ram at Reality Trust Services. Ram has been amazing, he is very easy to talk with and very understanding.Thank you! Less

I’m praying I get approved for one of they properties I heard so much awesome news about this company I’m so happy y’all keep up the good job

Ram Pinta has been absolutely amazing, always quick to respond, very professional and helpful. It always felt like he really cares to solve problems and I couldn't be happier to have worked with him and benefit from his experience.... More

Ram Pinta has been absolutely amazing, always quick to respond, very professional and helpful. It always felt like he really cares to solve problems and I couldn't be happier to have worked with him and benefit from his experience. Less

Ram Pinta is one of the best property managers and very understanding. Realty Trust Services really has a great team who cares.

Our rep was quick to respond to helpOut with our issues.

I’ve been with Realty Trust Service for almost a year and I have no complaints. Ram is really great at responding and helping when needed. I have no doubts that I will be renewing my lease for another year and I would highly recommend them to anyone looking for rental services.... More

I’ve been with Realty Trust Service for almost a year and I have no complaints. Ram is really great at responding and helping when needed. I have no doubts that I will be renewing my lease for another year and I would highly recommend them to anyone looking for rental services. Less

Ram is the man!! He is very professional and polite!

Crystal and Ram are both awesome. I’m very glad to have them taking care of our repair requests.

Mr. Ram has always been really attentive and very helpful. I highly recommend working with this company.

Been waiting on maintenance months now we dont have a bathroom door the garage is going to cave in any day now put in plenty of request and nothing is getting done my sons bedroom has a broken window which i dont understand how we were able to move in without any of this being fixed... More

Been waiting on maintenance months now we dont have a bathroom door the garage is going to cave in any day now put in plenty of request and nothing is getting done my sons bedroom has a broken window which i dont understand how we were able to move in without any of this being fixed Less

We have been renting from Realty Trust for a while now and Ram Pinta always takes the time to help us whenever we need. He responds quickly and takes the time to help us with lease renewals and much more!!... More

We have been renting from Realty Trust for a while now and Ram Pinta always takes the time to help us whenever we need. He responds quickly and takes the time to help us with lease renewals and much more!! Less

We have been with this company for 5yrs. We have had good experiences with them.I want to give a shout out to Ram Pinta. He is always personable and kind! He always takes time to answer any questions and gets back to you in a quick fashion. Really appreciate his help and kindness he conveys over the phone. Every office should have a guy like him!!!... More

We have been with this company for 5yrs. We have had good experiences with them.I want to give a shout out to Ram Pinta. He is always personable and kind! He always takes time to answer any questions and gets back to you in a quick fashion. Really appreciate his help and kindness he conveys over the phone. Every office should have a guy like him!!! Less

Ram has been excellent in keeping track of maintenance issues on both my properties.

I had a great experience with Ram. He was very easy to communicate with. I would highly recommend them to anyone looking for a great experience.

Ram!!!!! There are hardly words to express my gratitude to him. went over and beyond to help resolve my issue. It amazed me how honest and calm he was during our communication. It's funny, as much as he helped me, he never exhibited frustration. He gave a lot of his time that could have been spent r other tasks walking me through the process while ensuring he gave me clear and concise communi... More

Ram!!!!! There are hardly words to express my gratitude to him. went over and beyond to help resolve my issue. It amazed me how honest and calm he was during our communication. It's funny, as much as he helped me, he never exhibited frustration. He gave a lot of his time that could have been spent r other tasks walking me through the process while ensuring he gave me clear and concise communication with empathy and patience. I would like to say that he went over and beyond. Honestly, if there is a way to his empathy and knowledge with other co-workers. The company would really thrive if he became a learning ambassador or a cultural ambassador. It's not very often that you come across a committed person. Ram is a PRIME EXAMPLE. Thank you RAM i owe you the world and thank my landlord for me. I owe him the world too!!! REALTY TRUST IS A GREAT BOLD MANAGEMENT COMPANY!!! Less

I have been renting with Realty Trust services for the last year and they are amazing. Ram P is in particular is always so attentive kind and prompt with any request I have. He is an asset and made the moving out process so easy for me which I really appreciate !... More

I have been renting with Realty Trust services for the last year and they are amazing. Ram P is in particular is always so attentive kind and prompt with any request I have. He is an asset and made the moving out process so easy for me which I really appreciate ! Less

Realty Trust Services has been very good to work with. I have had a good experience with all of the staff, Especially Ram Pinta, who fixes every issue I have. He is kind, concerned, and goes the extra mile to make sure that everything is right, especially with the payment portal. Thanks, Ram!... More

Realty Trust Services has been very good to work with. I have had a good experience with all of the staff, Especially Ram Pinta, who fixes every issue I have. He is kind, concerned, and goes the extra mile to make sure that everything is right, especially with the payment portal. Thanks, Ram! Less

When we needed extra attention with our lease, Ram Pinta went above and beyond to help with anything we needed. He was quick to respond and so very helpful. Thank you so much!... More

When we needed extra attention with our lease, Ram Pinta went above and beyond to help with anything we needed. He was quick to respond and so very helpful. Thank you so much! Less

Excellent communication from Ram Pinta on every contact. Any issues are addressed immediately. The idea that someone is always willing to help without delay is a great feeling. Nothing but positive experiences with Ram.... More

Excellent communication from Ram Pinta on every contact. Any issues are addressed immediately. The idea that someone is always willing to help without delay is a great feeling. Nothing but positive experiences with Ram. Less

I’ve been extremely happy with my experience renting through Realty Trust. Ram Pinta has gone above and beyond to make sure everything runs smoothly! I greatly appreciate the work he’s put in to make sure things are great for us!... More

I’ve been extremely happy with my experience renting through Realty Trust. Ram Pinta has gone above and beyond to make sure everything runs smoothly! I greatly appreciate the work he’s put in to make sure things are great for us! Less

Ram is a good property manager to talk to he was very helpful and answered all my questions I would highly recommend him to anyone

Ram, Andy, and team are great to work with. We've worked with different property management companies in the past and they are most hands-on, communicative, and professional team we had worked with in Cleveland. They seem to care equally both on the tenant and landlord side, and work toward solutions.... More

Ram, Andy, and team are great to work with. We've worked with different property management companies in the past and they are most hands-on, communicative, and professional team we had worked with in Cleveland. They seem to care equally both on the tenant and landlord side, and work toward solutions. Less

Ram Pinta is always professional and responsive to emails and requests in a reasonable amount of time. Mr. Pinta is a dedicated employee and definitely an asset to Realty Trust Services and the residents.... More

Ram Pinta is always professional and responsive to emails and requests in a reasonable amount of time. Mr. Pinta is a dedicated employee and definitely an asset to Realty Trust Services and the residents. Less

Rakesh is a very professional realtor. He always keep me updated, give me suggestions, and guide me throught the whole real estate process. I highly recommend him to be your personal realtor.... More

Rakesh is a very professional realtor. He always keep me updated, give me suggestions, and guide me throught the whole real estate process. I highly recommend him to be your personal realtor. Less

Excelente servicio y atención por parte del personal

Does not respond quickly in regards to service requests. Adds random charges and does minimal to fix said charges. I would avoid at all costs.

I have been living at my place for 3 years now I think and throughout that time Ram Pinta has been a great help and resource to me and my family. It’s truly been a blessing working with this company ✅... More

I have been living at my place for 3 years now I think and throughout that time Ram Pinta has been a great help and resource to me and my family. It’s truly been a blessing working with this company ✅ Less

My property manager Ram Pinta is great. He was understanding and helpful with my situation and worked with me. His response was timely with returning my calls and emails..... More

My property manager Ram Pinta is great. He was understanding and helpful with my situation and worked with me. His response was timely with returning my calls and emails.. Less

Excellent service, always ready to help. Professional, courteous and helpful.

Realty Trust has been a good landlord to work with. Especially during difficult times, they've been understanding and willing to work together to keep my apartment. The property manager Ram has been great! COVID has been challenging for so many, and it's nice to see a landlord with compassion. I highly recommend Ram and Realty Trust.... More

Realty Trust has been a good landlord to work with. Especially during difficult times, they've been understanding and willing to work together to keep my apartment. The property manager Ram has been great! COVID has been challenging for so many, and it's nice to see a landlord with compassion. I highly recommend Ram and Realty Trust. Less

I think it’s a great company so far I haven’t been with them for a lil while so I think it’s great ram also is a great Person I appreciate him so much

Ram is the man with the plan!!!! He’s been great since day one!!!! Very attentive responds quickly and very patient…. Smooth sailing… seems to genuinely wants what’s best for my family and I Johnny on the spot with recommendations and just over all pleasant.❤️... More

Ram is the man with the plan!!!! He’s been great since day one!!!! Very attentive responds quickly and very patient…. Smooth sailing… seems to genuinely wants what’s best for my family and I Johnny on the spot with recommendations and just over all pleasant.❤️ Less

Ram has been nothing but helpful, informative, and thorough. If Ram is not the person who handles my question, Ram ensures I am connected to the correct person. Thank you, Ram, for your excellent customer service...it is not a given these days and a joy to experience!... More

Ram has been nothing but helpful, informative, and thorough. If Ram is not the person who handles my question, Ram ensures I am connected to the correct person. Thank you, Ram, for your excellent customer service...it is not a given these days and a joy to experience! Less

I've had a wonderful experience with Realty Trust Services.I'd also Ike to mention Ram specifically. He has helped me SO MUCH. He goes above and beyond to help me.He's timely, professional, knowledgeable and very friendly.I look forward to a long relationship with Realty Trust Services.... More

I've had a wonderful experience with Realty Trust Services.I'd also Ike to mention Ram specifically. He has helped me SO MUCH. He goes above and beyond to help me.He's timely, professional, knowledgeable and very friendly.I look forward to a long relationship with Realty Trust Services. Less

This company is a joke and already starting off wrong. They do not reach out to you to resolve a issue or to see how the issues can be resolved. They do not care about the tenants just want the money.... More

This company is a joke and already starting off wrong. They do not reach out to you to resolve a issue or to see how the issues can be resolved. They do not care about the tenants just want the money. Less

Nothing but horrible experiences from this company! Poor follow through and lack of value for good tenants. Run while you have the chance!!!

When ever i have needed help Mr Ram Pinto was there to help me out i do not know a lot about emails or things to do with a smart phone but he was there to help me out... More

When ever i have needed help Mr Ram Pinto was there to help me out i do not know a lot about emails or things to do with a smart phone but he was there to help me out Less

I haven't had much contact during my lease period (which is a good sign). Ram Pinta supported our move out procedure very professional. Thanks!

Life will surely teach you lesson before you will experience the good part of it, I have a bad experience falling from one scam to another until I read up a post about MR Killian Bayer, I was still in doubt kept seeing many testimony's of his good work so I was convinced and decided to give it a try and I gave in my last shot to investe for a start, he really played his own part of the deal as he... More

Life will surely teach you lesson before you will experience the good part of it, I have a bad experience falling from one scam to another until I read up a post about MR Killian Bayer, I was still in doubt kept seeing many testimony's of his good work so I was convinced and decided to give it a try and I gave in my last shot to investe for a start, he really played his own part of the deal as he promised me, now I have gotten my second withdrawal without paying for other charges fee like others account manager, If you are searching for an honest account manager, search no more and add up MR KILLIAN BAYER who taught me all I needed to know, thank you and may you have strength to continue to help others like you did for me. You can reach him via WhatsApp: +1 (707) 654-4150 Email: [email protected] Less

Trading with a trusted account manager is what can make your dreams come through. Mr Killian Bayer has the best trading strategies to win. I never believed in any post recommending online trading until I gave it a try and the outcome was great for me. Making $10,500 out of $1000 was a whole lot of profit for me. Thank me later he is a nice and calm trader I never thought online trade could be so... More

Trading with a trusted account manager is what can make your dreams come through. Mr Killian Bayer has the best trading strategies to win. I never believed in any post recommending online trading until I gave it a try and the outcome was great for me. Making $10,500 out of $1000 was a whole lot of profit for me. Thank me later he is a nice and calm trader I never thought online trade could be so helpful you can contact him via; [email protected] Whatsapp:+1 (707) 654-4150 Less

Rakesh Baniya helped sell my rental property in a short listing period in a relatively slow market. Despite some major repair work that delayed the closing, he stayed on top of it, and made the whole process rather smooth.... More

Rakesh Baniya helped sell my rental property in a short listing period in a relatively slow market. Despite some major repair work that delayed the closing, he stayed on top of it, and made the whole process rather smooth. Less

All the members of Realty Trust Services are awesome. If you need real estate help, rent or property management please rememberRealty Trust. Mr. Rakesh Baniya is one of the hardworking, honest, very helpful, very knowledgeable and easy going person I ever met. it was pleasure working with you Mr.Rakesh. Keep up the good work! I appreciate you for everything you've done and you're doing for the cl... More

All the members of Realty Trust Services are awesome. If you need real estate help, rent or property management please rememberRealty Trust. Mr. Rakesh Baniya is one of the hardworking, honest, very helpful, very knowledgeable and easy going person I ever met. it was pleasure working with you Mr.Rakesh. Keep up the good work! I appreciate you for everything you've done and you're doing for the clients. Less

They very understanding & great company to rent from

Andy is an absolute stand up guy. Very professional, friendly, honest, and easy to work with. I would highly recommend doing business with him if given the chance.... More

Andy is an absolute stand up guy. Very professional, friendly, honest, and easy to work with. I would highly recommend doing business with him if given the chance. Less

Hello. My name is Adam and I have been renting my home from Realty trust services for going on 2 years. I’ve been pleased with the service and the speediness when something needs to get done. Ram Pinta has always been polite and big help since I have been apart of the realty trust family. This is why I give you guys 10 stars✨. Thank you... More

Hello. My name is Adam and I have been renting my home from Realty trust services for going on 2 years. I’ve been pleased with the service and the speediness when something needs to get done. Ram Pinta has always been polite and big help since I have been apart of the realty trust family. This is why I give you guys 10 stars✨. Thank you Less

Ram has been very responsive and helpful in getting our lease renewal set up, when I wasn't able to reach anyone to help with that process. And has overall been very kind and helpful to us every time we work with him.... More

Ram has been very responsive and helpful in getting our lease renewal set up, when I wasn't able to reach anyone to help with that process. And has overall been very kind and helpful to us every time we work with him. Less

I have enjoyed working with Ram for the last year and a half. He has always been very attentive to our requests and never hesitates to find an answer for us even if the question is out of his scope. He is patient and good at explanations (especially helpful when we first moved in). I would happily work with Ram again in the future.... More

I have enjoyed working with Ram for the last year and a half. He has always been very attentive to our requests and never hesitates to find an answer for us even if the question is out of his scope. He is patient and good at explanations (especially helpful when we first moved in). I would happily work with Ram again in the future. Less

When we moved out from our rented house, Ram Pinta helped us for smooth relocation. We could avoid many problems associated with moving out process by his valuable advice.... More

When we moved out from our rented house, Ram Pinta helped us for smooth relocation. We could avoid many problems associated with moving out process by his valuable advice. Less

The customer service representative that called me about my house to be listed for rent was Horrible !!! He clearly told me he Doesn’t care about how much I pay for my house . In other words he could been more professional. If someone calls you about listing your house and talks to you like that ??? I don’t want to imagine what kind of company he works for it !! 0 starts…... More

The customer service representative that called me about my house to be listed for rent was Horrible !!! He clearly told me he Doesn’t care about how much I pay for my house . In other words he could been more professional. If someone calls you about listing your house and talks to you like that ??? I don’t want to imagine what kind of company he works for it !! 0 starts… Less

When the owner of the house we were renting decided they wanted to sell after our lease, Ram Pinta made the moving out process so smooth and effortless for us. It had the opportunity to be a painful and exhausting experience but Ram made sure we were taken care of and always had solutions to issues that we faced.... More

When the owner of the house we were renting decided they wanted to sell after our lease, Ram Pinta made the moving out process so smooth and effortless for us. It had the opportunity to be a painful and exhausting experience but Ram made sure we were taken care of and always had solutions to issues that we faced. Less

Ram Pinta is awesome with helping me with everything.I really appreciate his generosity and understanding.

Ram Pinta is my connection, stellar to work withRealty Trust Services in Northern Ohio is the go to property manager if working with a consummate professional is your desire. I just recommended them to a friend of mine who has 140 houses.... More

Ram Pinta is my connection, stellar to work withRealty Trust Services in Northern Ohio is the go to property manager if working with a consummate professional is your desire. I just recommended them to a friend of mine who has 140 houses. Less

Ram Pinta was great to work with! Anytime we had a question, he got back to us immediately and always solved any problems quickly. We were very happy with his service!... More

Ram Pinta was great to work with! Anytime we had a question, he got back to us immediately and always solved any problems quickly. We were very happy with his service! Less

Ram has been very helpful and fair with his dealings with me and my family, very professional and efficient. I recommend Ram and the rest of the team to everyone that needs their services. Thank you... More

Ram has been very helpful and fair with his dealings with me and my family, very professional and efficient. I recommend Ram and the rest of the team to everyone that needs their services. Thank you Less

It’s been a rocky start but Joe has been amazing as far as contacting me back, answering questions and reassuring me things will get better. Thanks Joe you are much appreciated and have made this move smooth for me and my family... More

It’s been a rocky start but Joe has been amazing as far as contacting me back, answering questions and reassuring me things will get better. Thanks Joe you are much appreciated and have made this move smooth for me and my family Less

I have been with RTS for about 6 years. Ram Pinta has been the most thorough and nicest person to have contact with. I appreciate that a lot. Being courteous goes a long way. Thanks Ram!!!... More

I have been with RTS for about 6 years. Ram Pinta has been the most thorough and nicest person to have contact with. I appreciate that a lot. Being courteous goes a long way. Thanks Ram!!! Less

I just closed on my second property with Rakesh Baniya. First he helped me buy my first investment and because of that, I was able to now afford my dream home. I highly recommend him to anyone buying home. He is just excellent at what he does and very professional. I would give 10 stars if u could.... More

I just closed on my second property with Rakesh Baniya. First he helped me buy my first investment and because of that, I was able to now afford my dream home. I highly recommend him to anyone buying home. He is just excellent at what he does and very professional. I would give 10 stars if u could. Less

We have been renting from realty trust for 4 years now and I couldn't be happier. Ram Pinta is always prompt and takes personal care of any concern we have. It feels like we are people, not just revenue sources to them. Whenever anything has gone on with our house it has inevitably been a weekend and they still get things fixed quickly. 5 stars!... More

We have been renting from realty trust for 4 years now and I couldn't be happier. Ram Pinta is always prompt and takes personal care of any concern we have. It feels like we are people, not just revenue sources to them. Whenever anything has gone on with our house it has inevitably been a weekend and they still get things fixed quickly. 5 stars! Less

Rakesh was great to work with throughout the sales process. I was selling an investment after having tenants that didn't leave the place in the best shape. Rakesh helped me navigate the city's absurd requirements and ended up negotiating a better deal that achieved my desired outcome as well as the buyer's. Very responsive throughout the entire process. Would highly recommend Rakesh for your real... More

Rakesh was great to work with throughout the sales process. I was selling an investment after having tenants that didn't leave the place in the best shape. Rakesh helped me navigate the city's absurd requirements and ended up negotiating a better deal that achieved my desired outcome as well as the buyer's. Very responsive throughout the entire process. Would highly recommend Rakesh for your real-estate needs in the Cleveland area. Less

Always helped when I needed it! Thank you for your service🖤

My husband and I just purchased 3 properties through Realty Trust's agent Rakesh Baniya. He did an excellent job helping us narrow down three great rental properties. His expertise allowed us to focus on the right location and avoid any properties that were not suited for an out of state investor. Rakesh represented us well by negotiating on repairs and POS issues that arose. He also communic... More

My husband and I just purchased 3 properties through Realty Trust's agent Rakesh Baniya. He did an excellent job helping us narrow down three great rental properties. His expertise allowed us to focus on the right location and avoid any properties that were not suited for an out of state investor. Rakesh represented us well by negotiating on repairs and POS issues that arose. He also communicated with the city on our behalf for the POS paperwork. We look forward to using him again! Less

Realty Trust Services do a great job with managing. Any issues I ever had were resolved in a very timely manner. Would definitely recommend to all

I have lived at this property 8 years and never before have I had this much contact with humans ran I would just like to thank you and your boss for the patience and understanding with my situation you don't know how grateful I am to you for the emails texts calls just keeping all lines of communication open God bless you both... More

I have lived at this property 8 years and never before have I had this much contact with humans ran I would just like to thank you and your boss for the patience and understanding with my situation you don't know how grateful I am to you for the emails texts calls just keeping all lines of communication open God bless you both Less

RAM PINTA did it again and again. My overall experience has been very positive. The work ethics is superb.From moving to a new house and leaving from the old house. The transition is very smooth. Great Company. very Reliable... More

RAM PINTA did it again and again. My overall experience has been very positive. The work ethics is superb.From moving to a new house and leaving from the old house. The transition is very smooth. Great Company. very Reliable Less

Joe Sanchez was very helpful in the process of me viewing a home. He got back to me in a timely fashion to help get my viewing scheduled. The house was also very clean upon viewing. Hopefully i am approved. There was also a application fee of $45.00... More

Joe Sanchez was very helpful in the process of me viewing a home. He got back to me in a timely fashion to help get my viewing scheduled. The house was also very clean upon viewing. Hopefully i am approved. There was also a application fee of $45.00 Less

Rakesh Baniya was kind, patient and professional . He asked me about my needs and let me know what he could do to assist me. The property I viewed was lovely, I am excited to see another that better fits my needs. Thank you!... More

Rakesh Baniya was kind, patient and professional . He asked me about my needs and let me know what he could do to assist me. The property I viewed was lovely, I am excited to see another that better fits my needs. Thank you! Less

I’m so glad I was able to go through my first rental experience with Realty Trust Services! Jean De Lassé was so patient and really made me feel that he was happy to be helping! Renting isn’t an easy process but he made it go as smoothly as it possibly could. He listened to all my questions and concerns and took time to reassure me on all of them! I couldn’t have asked for a better first time exp... More

I’m so glad I was able to go through my first rental experience with Realty Trust Services! Jean De Lassé was so patient and really made me feel that he was happy to be helping! Renting isn’t an easy process but he made it go as smoothly as it possibly could. He listened to all my questions and concerns and took time to reassure me on all of them! I couldn’t have asked for a better first time experience. Less

In my time with Realty Trust, I have had some good and a good bit of bad. First, the good. I worked primarily with Ram Pinta, and he has been consistently amazing. Always had timely replies and was always professional and helpful. Working with Ram was easily the best part of my experience with this company. I really appreciate everything he did for me. Now for the negative. I don’t know if these ... More

In my time with Realty Trust, I have had some good and a good bit of bad. First, the good. I worked primarily with Ram Pinta, and he has been consistently amazing. Always had timely replies and was always professional and helpful. Working with Ram was easily the best part of my experience with this company. I really appreciate everything he did for me. Now for the negative. I don’t know if these issues are on Realty Trust, or the property owner themselves, whom I have never met and don’t know the name of, but the assistance on issues with the house has been abysmal. Getting a reply from maintenance has been inconsistent. Getting someone to actually come out has been worse. Our garage door was broken for over a year leading to multiple thefts and this was listed on multiple maintenance requests. As we are moving out, it is still broken. There are parts of the ceiling falling off and peeling in multiple rooms. This has been documented and requests put in, but it has not been addressed. Some of these issues have gone on for months or years. Sometimes someone does come out to get a quote ready and give to our landlord. Clearly they don’t want to pay it because we never see that repairman again and the issue remains unaddressed. My experience with Realty Trust has been embarrassing to say the least. Thankfully there has been one bright spot in my experience with the ever reliable Ram Pinta. Thank you, sir, for being the best employee at that company. I hope other employees there start to step up the way you do. Less

Ram. He was so amazing he went above and beyond to help me out I was truly lucky to have had him as my agent

Personable personality and professional

Ram Pinta was excellent with helping me through some difficulties processing my rent. Ram was patient, understanding and responded quickly to my emails. Thank you so much!... More

Ram Pinta was excellent with helping me through some difficulties processing my rent. Ram was patient, understanding and responded quickly to my emails. Thank you so much! Less

I have been a tenant at a property managed by Realty Trust Services for about two years now & the quality of service/response has always been wonderful. However, that quality of service is a result of their caring employees, especially Ram. I recently had an issue with adding an additional tenant to my unit & Ram was prompt, courteous, attentive as he helped me resolve this issue.... More

I have been a tenant at a property managed by Realty Trust Services for about two years now & the quality of service/response has always been wonderful. However, that quality of service is a result of their caring employees, especially Ram. I recently had an issue with adding an additional tenant to my unit & Ram was prompt, courteous, attentive as he helped me resolve this issue. Less

We’ve been tenants since 2020, right at the height of the pandemic. Ram Pinta has been AWESOME and the only reason we stayed as long as we have. We’ve seen some really hard times, had some unique issues, and when we couldn’t get assistance from other reps, Ram stepped in and it’s left a huge impression. Every company has employees that sometimes make the difference between a subpar experience and... More

We’ve been tenants since 2020, right at the height of the pandemic. Ram Pinta has been AWESOME and the only reason we stayed as long as we have. We’ve seen some really hard times, had some unique issues, and when we couldn’t get assistance from other reps, Ram stepped in and it’s left a huge impression. Every company has employees that sometimes make the difference between a subpar experience and an impactful encounter, so I’m just here to give honor where it’s due! Less

I am a new homeowner, and Realty Trust Services is my first experience using a property management company, and they have been wonderful. Andy, the owner, runs an honest and upfront enterprise. Ram, who handles lease renewals, is throrough, friendly, and prompt. Hugo and Cris, who run the onsite maintenance and operations for my house, are caring and detailed, and always strive to make sure th... More

I am a new homeowner, and Realty Trust Services is my first experience using a property management company, and they have been wonderful. Andy, the owner, runs an honest and upfront enterprise. Ram, who handles lease renewals, is throrough, friendly, and prompt. Hugo and Cris, who run the onsite maintenance and operations for my house, are caring and detailed, and always strive to make sure things run smoothly for my tenants and for me. Joe, Monse, Jean and the rest of the staff are likewise all helpful and pleasant and easy to work with and have always solved any questions I have. A very nice operation all around! Less

We have been with Realty Trust for the past three years. The staff has been receptive to our needs. They were able to accommodate our requests to make us comfortable. We would like to especially, thank Ram Pita for his ongoing communication and willingness to assist us...Thank you for your service!... More

We have been with Realty Trust for the past three years. The staff has been receptive to our needs. They were able to accommodate our requests to make us comfortable. We would like to especially, thank Ram Pita for his ongoing communication and willingness to assist us...Thank you for your service! Less

Realty Trust Services is a Great company to work with as they manage my properties while I live out of state. It truly gives me a sense of comfort having a property manager in the local area to take care of these properties. I also appreciate their professional communication both ways as they always let me know what's going on with these properties. Thank you Andy and your team for a great proper... More

Realty Trust Services is a Great company to work with as they manage my properties while I live out of state. It truly gives me a sense of comfort having a property manager in the local area to take care of these properties. I also appreciate their professional communication both ways as they always let me know what's going on with these properties. Thank you Andy and your team for a great property management service! Less

Ram is always helping us outThank you!!!

Things have really improved at this property management company, and I finally feel like we are all on the same page. Ram has been absolutely amazing at getting things on track with my property and tenant and I couldn't be happier. He tirelessly worked with the tenant during the pandemic to locate assistance programs and stay in touch so as to create a communicative atmosphere during a challengin... More

Things have really improved at this property management company, and I finally feel like we are all on the same page. Ram has been absolutely amazing at getting things on track with my property and tenant and I couldn't be happier. He tirelessly worked with the tenant during the pandemic to locate assistance programs and stay in touch so as to create a communicative atmosphere during a challenging time.I also receive a fast response to any question I have no matter how difficult or silly it may be, and I never feel like I am a bother. Ram is a true professional with an unbelievable talent of remaining patient, helpful, and positive regardless of the situation or level of frustration coming from the customer. This level of customer service is rare! I certainly appreciate the improvement with this company and look forward to working with them in the future. Less

Working with Realty trust has been a pleasure Most of my contact has been through Ram Pinta. In my opinion Ram has been a true professional. He’s extremely helpful and responsive to questions and issues.... More

Working with Realty trust has been a pleasure Most of my contact has been through Ram Pinta. In my opinion Ram has been a true professional. He’s extremely helpful and responsive to questions and issues. Less

Ram is always professional and responsive. He treats me with respect and is empathetic. I appreciate that, it is becoming more and more rare to be treated that way... More

Ram is always professional and responsive. He treats me with respect and is empathetic. I appreciate that, it is becoming more and more rare to be treated that way Less

We recently bought house with Rakesh. He was very knowledgeable and professional. As first time home buyer, i really had smooth transaction working with him. I would absolutely recommend him to any other buyers.... More

We recently bought house with Rakesh. He was very knowledgeable and professional. As first time home buyer, i really had smooth transaction working with him. I would absolutely recommend him to any other buyers. Less

Ram, Hugo and Jessica are awesome!

Ram Pinto has been a pleasure to work with

I rented a property managed by Realty Trust. I had a lot of communication with Ram Pinta and Jean De Lasse, both who always responded to my emails very quickly and answered all my questions thoroughly. They definitely set an example of what a great property management company should be.... More

I rented a property managed by Realty Trust. I had a lot of communication with Ram Pinta and Jean De Lasse, both who always responded to my emails very quickly and answered all my questions thoroughly. They definitely set an example of what a great property management company should be. Less

I want to share my experience that I have with this company I’ve been working with me for a while I’m a tenant there’s Mr. ram it’s easy to work with easy to get along with and I will give him high repect... More

I want to share my experience that I have with this company I’ve been working with me for a while I’m a tenant there’s Mr. ram it’s easy to work with easy to get along with and I will give him high repect Less

As a first-time home buyer from California, I was looking for someone who is trustable and willing to work with out-of-state investors. Rakesh has been an absolute professional in helping me at each step, right from screening the houses to closing the deal. As a first-time homebuyer, Rakesh gave me very useful insights which helped me shortlist the perfect house. He has been patient enough to ans... More

As a first-time home buyer from California, I was looking for someone who is trustable and willing to work with out-of-state investors. Rakesh has been an absolute professional in helping me at each step, right from screening the houses to closing the deal. As a first-time homebuyer, Rakesh gave me very useful insights which helped me shortlist the perfect house. He has been patient enough to answer my questions any time of the day. Less

Pre-existing rodent infestation at unit. I live above a crazy person in Parma. The realty company fails to screens tenants. Mr. Ram Pinta is only concerned about his google review. Tried to bribe me to remove review. Be careful with mold and mice issues as my unit has them and property company doesn’t comply with fixing issues. They are more concerned with highest and best use $$$$ of property no... More

Pre-existing rodent infestation at unit. I live above a crazy person in Parma. The realty company fails to screens tenants. Mr. Ram Pinta is only concerned about his google review. Tried to bribe me to remove review. Be careful with mold and mice issues as my unit has them and property company doesn’t comply with fixing issues. They are more concerned with highest and best use $$$$ of property not well being of tenant or health. Less

Rakesh was a pleasure to work with. We were concerned that selling our house from 2,400 mi away would be a complicated process but he took care of everything. We would highly recommend him!... More

Rakesh was a pleasure to work with. We were concerned that selling our house from 2,400 mi away would be a complicated process but he took care of everything. We would highly recommend him! Less

As a lender involved in the transaction, Rakesh Baniya was very profesional, communicative , and help on every possible way to make this a seen less transaction, highly recommended.... More

As a lender involved in the transaction, Rakesh Baniya was very profesional, communicative , and help on every possible way to make this a seen less transaction, highly recommended. Less

RakeshWas extremelyHelpful in selling our rental property. With him a the helm I was able to relax, knowing he would and did keep me informed. We had to work through several situations because of renter, but he handled it professionally. Highly recommend this realtor!!... More

RakeshWas extremelyHelpful in selling our rental property. With him a the helm I was able to relax, knowing he would and did keep me informed. We had to work through several situations because of renter, but he handled it professionally. Highly recommend this realtor!! Less

Ram pinta is a wonderful communicator and quick to respond to my emails and inquiries. Thank you for making the renting experience uncomplicated and smooth.... More

Ram pinta is a wonderful communicator and quick to respond to my emails and inquiries. Thank you for making the renting experience uncomplicated and smooth. Less

Ram is so responsive! Thank you so much!

Ram always handles my problems. Thank you for your hard work.

Helpful and Good quality ..

Ram is the best, he responded promptly to every email that I sent, was very professional and helped with my problem, and it’s greatly appreciated!

Excellent and very professional to work with Rakesh

Realty Trust Services is a pleasure to work with. They are responsive and cost competitive, and have been managing my properties for over seven years now. In particular, I would like to praise Ram Pinta, who has gone above and beyond on numerous occasions to make sure that any issues were promptly attended to and delivered quality work. Thank you Ram and the entire team at Realty Trust Services!... More

Realty Trust Services is a pleasure to work with. They are responsive and cost competitive, and have been managing my properties for over seven years now. In particular, I would like to praise Ram Pinta, who has gone above and beyond on numerous occasions to make sure that any issues were promptly attended to and delivered quality work. Thank you Ram and the entire team at Realty Trust Services! Less

Andreina Jaimes is a great leasing specialist. She answered all emails and calls quickly and answered a lot of my questions. She went out her way to help me even with questions that weren’t in her department. Very kind and professional and knowledgeable!... More

Andreina Jaimes is a great leasing specialist. She answered all emails and calls quickly and answered a lot of my questions. She went out her way to help me even with questions that weren’t in her department. Very kind and professional and knowledgeable! Less

Ram was helpful and attentive to our questions and concerns. Realty Trust Services is lucky to have such a caring and detail oriented person representing their company! Ram, thank you for your consideration, consistency, and assistance each time we reached out! We appreciate you!!... More

Ram was helpful and attentive to our questions and concerns. Realty Trust Services is lucky to have such a caring and detail oriented person representing their company! Ram, thank you for your consideration, consistency, and assistance each time we reached out! We appreciate you!! Less

Andy handled my concern promptly

Rakesh Baniya, I value the help you have given to me through the time while buying a house. I appreciate your help and thank you so much

I had the pleasure of working with Ram on an issue and he was very responsive and attentive to all my questions and concerns.

We’ve rented a house managed by Realty Trust Services for more than 6 years. They make it very easy to submit payments, put in maintenance requests at any time, and work promptly to get things resolved — and if there are delays, they are pretty good with communication. We primarily communicate with Ram and he is always thorough, helpful, quick to respond, and nice. He recently helped us get appro... More

We’ve rented a house managed by Realty Trust Services for more than 6 years. They make it very easy to submit payments, put in maintenance requests at any time, and work promptly to get things resolved — and if there are delays, they are pretty good with communication. We primarily communicate with Ram and he is always thorough, helpful, quick to respond, and nice. He recently helped us get approved by the homeowners to get a dog, and got us answers about construction damage to our driveway — so also really knowledgeable. It’s nice to know that if we have a question, request, or concern, Ram will help us out. Less

There was miscommunication but everything was cleared up. They were very patient with me. They’re very busy, but they make up for it with their professionalism.... More

There was miscommunication but everything was cleared up. They were very patient with me. They’re very busy, but they make up for it with their professionalism. Less

Andy and his team go above and beyond for their clients. The programs and systems they offer to clients are far above what most are doing. I enjoy working with their entire team and highly recommend them!... More

Andy and his team go above and beyond for their clients. The programs and systems they offer to clients are far above what most are doing. I enjoy working with their entire team and highly recommend them! Less

Their customer service representative Ram Pinat is great. Always supportive and super professional. Replies back to me asap with all my questions answered and easily as possible. I appreciate the quick respond. They are a great company.... More

Their customer service representative Ram Pinat is great. Always supportive and super professional. Replies back to me asap with all my questions answered and easily as possible. I appreciate the quick respond. They are a great company. Less

Ram is great with fast responses, communicating, professionalism. As a tenant he’s great to work with.

Update 6/28/21: I had a question about repair charges and emailed the team over the weekend. Irida responded with extreme detail, answering all my questions with notes and specific repairs which made me feel comfortable enough to not require a follow up call or email. This PM company continues to provide outstanding service. If I could have all my properties managed by them I would. In fact, I a... More

Update 6/28/21: I had a question about repair charges and emailed the team over the weekend. Irida responded with extreme detail, answering all my questions with notes and specific repairs which made me feel comfortable enough to not require a follow up call or email. This PM company continues to provide outstanding service. If I could have all my properties managed by them I would. In fact, I am saving Irida's email to share with other PM's to show an example of what is the right way to communicate when questions are asked.As a property owner, I started working with Realty Trust Services in 2013 on a few rentals in the Cleveland area. Andy grew his team to a a much improved group of professionals since then. I truly feel like they are communicating to me about tenants, properties, and the issues we have. I respect their professional opinion and even when I disagree they take time to jump on a call, explain the situation, and help me understand why certain charges occur or why we should take a certain path with a tenant. Special shout out to the folks that I interact with regularly: Andy, Ram, Joe, Irida, Andreina, Rakesh, Hugo, Cindy, Ruben. Less

Active beautiful ministry. Young women's conference visiting. Awesome message and singing. Look forward to visiting again.

The experience was great and very easy to set up! Rakesh was very knowledgeable and helpful throughout the entire process. He made the viewing very comfortable and did a great job!... More

The experience was great and very easy to set up! Rakesh was very knowledgeable and helpful throughout the entire process. He made the viewing very comfortable and did a great job! Less

Ram is outstanding and a pleasure to work with! Excellent customer service!

Realty Trust Services is Amazing, they are helpful, and very trusted. Ram Pinta helped me with my lease renewel in a very quick and efficient manner, he was nice, polite, and explained everything effectively. Thanks so much.... More

Realty Trust Services is Amazing, they are helpful, and very trusted. Ram Pinta helped me with my lease renewel in a very quick and efficient manner, he was nice, polite, and explained everything effectively. Thanks so much. Less

Have been working with Hugo this past year and he is very responsive and on top of coordinating maintenance!

Realty Trust Services is a great property management company. They do a fantastic job screening tenants. Ram and Irida both provide excellent customer service and they take the time to thoroughly answer questions. Their communication skills are fantastic.... More

Realty Trust Services is a great property management company. They do a fantastic job screening tenants. Ram and Irida both provide excellent customer service and they take the time to thoroughly answer questions. Their communication skills are fantastic. Less

Working with Realty Trust has been a pleasure. Thank you Ran Pinta for being so helpful and answering all of my questions. I truly appreciate all you have done and keeping me and my family needs on our best interest.... More

Working with Realty Trust has been a pleasure. Thank you Ran Pinta for being so helpful and answering all of my questions. I truly appreciate all you have done and keeping me and my family needs on our best interest. Less

I can't deny that we did start off on a rocky foot. There was a whole miscommunication about when we would move in, and, as if moving isn't a stressful enough situation, hitting that kind of a roadblock really did just stress us out even more. But we were constantly in contact with Jean getting everything sorted out and finalizing the details. They were great with communicating, getting everythin... More

I can't deny that we did start off on a rocky foot. There was a whole miscommunication about when we would move in, and, as if moving isn't a stressful enough situation, hitting that kind of a roadblock really did just stress us out even more. But we were constantly in contact with Jean getting everything sorted out and finalizing the details. They were great with communicating, getting everything all figured out, accommodating us as much as possible. And especially coming from a property where we didn't care for the property management, working with Realty Trust has been a breath of fresh air! We're so happy that we got to work with them through the whole move. They've been so wonderful. Less

I had the pleasure to work with Ram. He has been very helpful with everything from our lease ending and moving out. Definitely is making the process easier.... More

I had the pleasure to work with Ram. He has been very helpful with everything from our lease ending and moving out. Definitely is making the process easier. Less

The property was beautiful and updated! The team was helpful with getting our application in and approved and was so accommodating to all our questions. Claire was great help and responded quickly! Definitely recommend!... More

The property was beautiful and updated! The team was helpful with getting our application in and approved and was so accommodating to all our questions. Claire was great help and responded quickly! Definitely recommend! Less

Moving is such a terrible time I dread every minute of the process but Realty Trust Services made the process very easy and actually enjoyable for my family and I. I am a very indecisive person we started off seeing a home we liked in pictures but ended up not liking in person. Jean was very patient and accommodating and understood how important choosing the perfect home for us was. The process w... More

Moving is such a terrible time I dread every minute of the process but Realty Trust Services made the process very easy and actually enjoyable for my family and I. I am a very indecisive person we started off seeing a home we liked in pictures but ended up not liking in person. Jean was very patient and accommodating and understood how important choosing the perfect home for us was. The process was clear and organized and I would definitely recommend Realty Trust Services. Less

The customer service representative Ram P was very professional with all my inquires and issues. He was Awesome! He Responded in a timely fashion and helped to resolve any issues.... More

The customer service representative Ram P was very professional with all my inquires and issues. He was Awesome! He Responded in a timely fashion and helped to resolve any issues. Less

Andy Morris and Realty Trust Services have been a real pleasure to work with. Prompt attention to details, and follow up services make every interaction a pleasure.... More

Andy Morris and Realty Trust Services have been a real pleasure to work with. Prompt attention to details, and follow up services make every interaction a pleasure. Less

--Ram Pinta is amazing!!!! Very helpful, professional and responsive to emails. Thank you Ram for going above and beyond to help us with our lease renewal.... More

--Ram Pinta is amazing!!!! Very helpful, professional and responsive to emails. Thank you Ram for going above and beyond to help us with our lease renewal. Less

This company is easy to work with. I specifically worked with Ram and he was very responsive and helpful.

I needed a bigger home for me and my kids and Jean helped me quickly and was there every step of the way. My kids love the space and the way the home looks. So do I! Thank you Realty Trust Services!... More

I needed a bigger home for me and my kids and Jean helped me quickly and was there every step of the way. My kids love the space and the way the home looks. So do I! Thank you Realty Trust Services! Less

I had some issues that needed resolved an Ram helped me through them. I am so thankful for that.

Ram Pinta, has always been professional and very responsive to any questions that I may have. I appreciate the attention to detail that is given even when I have a maintenance request.... More

Ram Pinta, has always been professional and very responsive to any questions that I may have. I appreciate the attention to detail that is given even when I have a maintenance request. Less

Most of my contact has been through Ram Pinta at RTS. He is very responsive and super helpful. I appreciate the fact that if I need any questions answered, he always does so in a timely manner. He has made my experience with the company easy going, which is always appreciated.... More

Most of my contact has been through Ram Pinta at RTS. He is very responsive and super helpful. I appreciate the fact that if I need any questions answered, he always does so in a timely manner. He has made my experience with the company easy going, which is always appreciated. Less

I have been leasing with Realty Trust since 2019 and have been pleased with them. I just re-signed my lease and Ram Pinta made the experience so easy and was so very kind during our correspondence. I greatly appreciate Ram's attentiveness and responsiveness. Thank you!... More

I have been leasing with Realty Trust since 2019 and have been pleased with them. I just re-signed my lease and Ram Pinta made the experience so easy and was so very kind during our correspondence. I greatly appreciate Ram's attentiveness and responsiveness. Thank you! Less

Every interaction we have had with this management company has been disappointing and frankly frustrating. Turnaround times for any issue have been at least a month and a few are ongoing for 6months. If we call, we are usually met by an answering machine, which must never be checked because we rarely get a call back. The connection to any their phone lines when you finally reach someone is so bad... More

Every interaction we have had with this management company has been disappointing and frankly frustrating. Turnaround times for any issue have been at least a month and a few are ongoing for 6months. If we call, we are usually met by an answering machine, which must never be checked because we rarely get a call back. The connection to any their phone lines when you finally reach someone is so bad that one can only hear every 5th word, and often cut out. The only reason I can give them a star is because they recently hired a contractor (Craig) who is the only person that knows what he is doing and doesn't waste time. Be ready to be frustrated. Less

I appreciate Ram with his rapid responses and professionalism! Your amazing!

Rakesh did an amazing job with following safety precautions. Thank you for making the viewing and application process a smooth sail!

I feel as if Ram is one of the greatest, most helpful and most caring people I’ve gotten serviced from within the company. From the fast response time too the answering every question too the willingness to actually understand, help and still do it in a professional but comfortable way to make sure everyone is happy. Thanks for all the help and he gets my 5 star rating anyday !!... More

I feel as if Ram is one of the greatest, most helpful and most caring people I’ve gotten serviced from within the company. From the fast response time too the answering every question too the willingness to actually understand, help and still do it in a professional but comfortable way to make sure everyone is happy. Thanks for all the help and he gets my 5 star rating anyday !! Less

I have had a positive experience with Jean throughout our time.We are 8 months in and not very happy with the company. A lot of miss communication and lack of accountability for mistakes.... More

I have had a positive experience with Jean throughout our time.We are 8 months in and not very happy with the company. A lot of miss communication and lack of accountability for mistakes. Less

I would like to thank Ram Pinta for being so helpful. He is professional, responsive and very kind. He deserves 5 stars! I would recommend Realty Trust!... More

I would like to thank Ram Pinta for being so helpful. He is professional, responsive and very kind. He deserves 5 stars! I would recommend Realty Trust! Less

Very professional, prompt with responses when needing help.

This leasing company has been wonderful. Professional, responsive, caring, and understanding. Ram Pinta has been an absolute joy to work with durning a difficult time.... More

This leasing company has been wonderful. Professional, responsive, caring, and understanding. Ram Pinta has been an absolute joy to work with durning a difficult time. Less

Agent was friendly, listebed, answered all my questions. Very helpful. 👍

Rak was wonderful, on time and very professional. I would gladly recommend him to my friends and family 🤗

Ram pita is very professional and understanding

I’ve been a tenant with Realty Trust for over a year now & I want to thank Ram for always being there when I had any questions or concerns. He is very professional. It’s been a pleasure. Thank you Ram!... More

I’ve been a tenant with Realty Trust for over a year now & I want to thank Ram for always being there when I had any questions or concerns. He is very professional. It’s been a pleasure. Thank you Ram! Less

Ram Pinta really helped me with all my concerns a couple weeks ago. Fast at responding and very understanding. Very professional as well. Appreciate it all.... More

Ram Pinta really helped me with all my concerns a couple weeks ago. Fast at responding and very understanding. Very professional as well. Appreciate it all. Less

Been renting with RTS for two years now and have never had a single problem. The staff is kind and responds quickly to any issues, specifically Ram who has been around for anything I’ve needed, at basically any hour. Can’t really ask for more!... More

Been renting with RTS for two years now and have never had a single problem. The staff is kind and responds quickly to any issues, specifically Ram who has been around for anything I’ve needed, at basically any hour. Can’t really ask for more! Less

I recently worked with Rakesh brother!!! It was a great experienced!! I would recommend everybody to contact him as well!!!!

Ram Pinta made my lease renewal easy and quick.

Ram Pinta is very helpful, professional and responsive via email.

Rakesh was a great host. Very polite and informative. Answered all questions and practiced social distancing/followed covid guidelines. He also provided his personal contact where I was able to continue to ask questions!... More

Rakesh was a great host. Very polite and informative. Answered all questions and practiced social distancing/followed covid guidelines. He also provided his personal contact where I was able to continue to ask questions! Less

I recently worked with Ram Pinta to extend the lease at our current rental property. He was extremely responsive and understanding, and thoroughly outlined the extensions options and costs. Thank you for the assistance! All in all the process took less than a week. Highly recommend working with Ram.... More

I recently worked with Ram Pinta to extend the lease at our current rental property. He was extremely responsive and understanding, and thoroughly outlined the extensions options and costs. Thank you for the assistance! All in all the process took less than a week. Highly recommend working with Ram. Less

We are building a house and had to extend the lease to allow time to have it completed. Ram Pinta made it very easy for us and was super helpful and polite in every interaction that I had with him.... More

We are building a house and had to extend the lease to allow time to have it completed. Ram Pinta made it very easy for us and was super helpful and polite in every interaction that I had with him. Less

Ram Pinta is always very helpful with speedy responses and solutions. Thanks for everything.

Ram is always helpful and understanding and responds in a timely manner.

REMARKABLE experience with Realty Trust Services!!

My experience with renting a home has been a whole lot easier thanks to Andreina Jaimes. She’s been super helpful and very professional through this whole experience. Now I just have to narrow it down to choosing the right one that is going to fit me. Thank you so much for your help Andreina.... More

My experience with renting a home has been a whole lot easier thanks to Andreina Jaimes. She’s been super helpful and very professional through this whole experience. Now I just have to narrow it down to choosing the right one that is going to fit me. Thank you so much for your help Andreina. Less

ram has been great at helping with everything in a fast and timely matter .

I have been a customer of Realty Trust Services for almost 3 years now, being the longest I've leased through a realty company. I believe that speaks for itself. My experiences with this company and the home we chose have been an overall pleasure. I appreciate the promptness and professionalism on any and all concerns that have come up. My collections and renewals have been handled by Ram Pinta w... More

I have been a customer of Realty Trust Services for almost 3 years now, being the longest I've leased through a realty company. I believe that speaks for itself. My experiences with this company and the home we chose have been an overall pleasure. I appreciate the promptness and professionalism on any and all concerns that have come up. My collections and renewals have been handled by Ram Pinta whose services I have been the most appreciative of. Ram is extremely professional, prompt with responses, informative, and always very polite. A warm attitude goes a long way in customer service, and I am very thankful for all of our positive interactions. Less

Andreina Jaimes helped me get all my paperwork together, stayed in contacted with me through the whole process and I was approved fast for my apartment. She is amazing!... More

Andreina Jaimes helped me get all my paperwork together, stayed in contacted with me through the whole process and I was approved fast for my apartment. She is amazing! Less

They were very helpful as well as attentive and I really appreciated that quality. They responded to very email and expressed how they will assist you and any way possible which was also nice to see in there workers. The only trouble I really had was sometimes I could not really hear when they would call, however they respond to emails well. This was my first experience going through this process... More

They were very helpful as well as attentive and I really appreciated that quality. They responded to very email and expressed how they will assist you and any way possible which was also nice to see in there workers. The only trouble I really had was sometimes I could not really hear when they would call, however they respond to emails well. This was my first experience going through this process of renting a home and although it was a process they were very understanding and answered very question that I had to ensure that I was comfortable with everything. I really do appreciate Andreina, the leasing specialist, she was so sweet and nice and she was with us every step of the way until we were moved into our home. Less

Rakesh was great to work with!

My family and I have been living in a reality trust property for 2.5 years. While we have had some ups and downs, we love our home. The customer service I have received from Ram Pinta has always been excellent! He is very responsive and has gone above and beyond to assist us!... More

My family and I have been living in a reality trust property for 2.5 years. While we have had some ups and downs, we love our home. The customer service I have received from Ram Pinta has always been excellent! He is very responsive and has gone above and beyond to assist us! Less

I Wanna Say That Ram Is One Of The Best People At Reality Trust Services. He Responds Quick & Take Care Of Yo Needs. If You Need Assistant He Will Point You In The Right Direction! Hes Willing To Work With You As Long As You Communicate With Him So He Will Know Whats Going On. thanks Ram!!Also Joe Is A Great Person As well. joe Was My Little Sales Person When I Got The House. Joe Always Went Abov... More

I Wanna Say That Ram Is One Of The Best People At Reality Trust Services. He Responds Quick & Take Care Of Yo Needs. If You Need Assistant He Will Point You In The Right Direction! Hes Willing To Work With You As Long As You Communicate With Him So He Will Know Whats Going On. thanks Ram!!Also Joe Is A Great Person As well. joe Was My Little Sales Person When I Got The House. Joe Always Went Above & Beyond His Job To Make Sure I Was Straight When Maintenance Wasnt Doin Their Part. Joe Keep Intouch Keep Me Posted On Every move & Called Once He Knew Things Wasnt Going Well. thanks Joe For Everything! Less

I will never rent from this place ever again. They either ignore the request for repairs to be completed or send people who say " We are here to report the problem Not to fix it. We will send someone out to complete the needed repairs". Poor service for the price. I Don't recommend this company... More

I will never rent from this place ever again. They either ignore the request for repairs to be completed or send people who say " We are here to report the problem Not to fix it. We will send someone out to complete the needed repairs". Poor service for the price. I Don't recommend this company Less