Broom In Hand
2024-08-30T22:44:55.322Z
8/30: This is an addendum to my previous review. The previous review was 2 stars for a deep clean. This new 4 star review is for a standard clean. Though I was not happy with the level of deep clean, and felt that the work was even less than that of a standard clean, I am now rating this as four stars for a standard clean. As a standard clean, the team did a decent job. Forgetting vacuuming is still a big deal in my mind, which is why it’s its not 5 stars. This change is in part because Sam, the owner, was amazing with communication and wanted to make sure we were happy. I appreciate communication, as this is not common in today’s world.8/26:This company may be good for regular cleans, but I would never recommend them for a deep clean. We had 2 Deep Cleans through this companyand neither cleaning were “deep.” The cost was ~$400/clean. For reference our house is 3 bed/2 bath and barely 1000sq ft. Also, these deep cleans were less than 2 months apart, so hadn’t acquired the typical level of grime for which a deeper clean is needed. We got bamboozled on our first deep clean, as we had schedule for this to be done prior to moving into our new house and weren’t living there yet. That deep clean was a superficial clean. It wasn’t a bad job, just superficial. We decided to try them a second time, giving the company the benefit of the doubt that they might do a better job if we were home. WRONG. This was again a basic clean for ~$400. The cleaners didn’t bring a vacuum and since we moved in less than 2 months ago and get our house cleaned regularly, I hadn’t purchase a heavy duty vacuum. Had I known they wouldn’t bring one, I would’ve used a different cleaning company or bought one for them to use. It’s frustrating because we specifically asked for vacuuming when scheduling the second deep clean, since this was not done on the first deep clean. Over all, we’ve spent $800 for 2 deep cleans in 2 months and could’ve gotten the same superficial job done for less than $200 each time. The women were pleasant and trustworthy, and this rating is nothing personal against them.
8/30: This is an addendum to my previous review. The previous review was 2 stars for a deep clean. This new 4 star review is for a standard clean. Tho... More