based on 59 reviews
When I initially signed up, I was under the impression—based on my conversation with Josh—that someone from PBI would take care of setting everything up for me to generate more leads for my business. I paid the membership fee expecting a streamlined process, but unfortunately, my experience has been frustrating and unclear. Here are my main concerns: 1. Lack of Follow-Through & Communication: ... More
When I initially signed up, I was under the impression—based on my conversation with Josh—that someone from PBI would take care of setting everything up for me to generate more leads for my business. I paid the membership fee expecting a streamlined process, but unfortunately, my experience has been frustrating and unclear. Here are my main concerns: 1. Lack of Follow-Through & Communication: After onboarding with Maria and being directed to sign up with Boothbook and GoHighLevel, I received little to no communication or progress updates. I later found out that Maria was no longer handling my account, and Mark took over. However, my questions about using HoneyBook instead of Boothbook were never properly addressed, and follow-ups have been inconsistent. 2. Misalignment in Expectations: When I showed Mark my messages with Josh regarding the setup, it was clear that there was a disconnect between what was promised and what was actually delivered. Mark then brought in Chris Falls, but even Chris had no idea about setting up Boothbook for me. Instead, it was just another overview call, which wasn’t helpful since I was under the impression that setup would be handled for me. 3. Lack of Transparency & Unclear System Purpose: After finally understanding what PBI is offering, it seems that the service is simply creating a basic funnel with Google Ads to drive leads to Boothbook for booking. I still don’t understand why this couldn’t have been done through my existing website and HoneyBook instead of pushing me toward Boothbook and GoHighLevel. If there’s an affiliate arrangement with these platforms, that should have been disclosed upfront. 4. Unresolved Requests & Useless Setup: I have repeatedly asked if the funnel could be redirected to HoneyBook or CheckCherry since Boothbook does not work for me. So far, I’ve received no definitive answers. Out of frustration, I have already canceled GoHighLevel and Boothbook, opting to send Google Ads leads directly to my website—bypassing everything PBI set up because it ultimately didn’t add value to my business. Less
I was trying to purchase one of these photo booth from this company with all the legal documents that were signed least under my name. I requested a refund. What's they did not have tb no obligation to refund me any type of funds to me? And I told them. About my situation being in a hospital having a Heart condition And the medical expenses in which I could not afford the payments And they had ev... More
I was trying to purchase one of these photo booth from this company with all the legal documents that were signed least under my name. I requested a refund. What's they did not have tb no obligation to refund me any type of funds to me? And I told them. About my situation being in a hospital having a Heart condition And the medical expenses in which I could not afford the payments And they had every legal right to deny me any refund. They could destroy my credit. For not making payments on the item that I was trying to get. What they showed me compassion. They show me they won't just business owners. They heard my story and what I was going through. They let me break my lease. And refunded me. Not all the money I put in but 3/4 of it. Which I was gladly Accept that they could not have gave me nothing So I just wanted to say these people will work with you. They're not heartless, salesman or woman. I think in the future if I had to do business or try to do business with them again. I would do it in a heartbeat. I just wanted to say thank you. And let anybody Who read this statement? Hopefully it would push you toward doing business with these people. This company that's all I gotta say Less
I bought the Cloee and it’s a really great beginner booth. It’s been fun to use and interact with. Also, the customer service is excellent! Cristian is very responsive and knowledgeable on his photo booths. Any time I have questions, he’s very quick to respond and set up a meeting to help resolve any questions I have. 10/10 recommend!... More
I bought the Cloee and it’s a really great beginner booth. It’s been fun to use and interact with. Also, the customer service is excellent! Cristian is very responsive and knowledgeable on his photo booths. Any time I have questions, he’s very quick to respond and set up a meeting to help resolve any questions I have. 10/10 recommend! Less
Honestly so displeased with everything I got from this, this is not a viable small business, especially when the equipment costs so much and do not do the click lease financing they offer!! It’s the worst financing option I’ve ever used. If I could go back and have never found this I would be way better off. If you think otherwise, buy my gear. Lightly used 6’ mirror 2 with all the extras. Backd... More
Honestly so displeased with everything I got from this, this is not a viable small business, especially when the equipment costs so much and do not do the click lease financing they offer!! It’s the worst financing option I’ve ever used. If I could go back and have never found this I would be way better off. If you think otherwise, buy my gear. Lightly used 6’ mirror 2 with all the extras. Backdrops and frame, professional flash with stand. $17k. It’s a bunch less than it will be to finance on your own with these guys Less
Family run business that care about others success.
5 star service!!! Purchased my first booth yesterday, and I feel like I got all the tools for success!!! Josh, Jazmin and Paul answered all my questions and concerns.... More
5 star service!!! Purchased my first booth yesterday, and I feel like I got all the tools for success!!! Josh, Jazmin and Paul answered all my questions and concerns. Less
AWESOME company.... 5 stars HIGHLY RECOMMENDED. Josh was great to work with . Thank you Jay
Jason and I had an incredible experience dealing with the staff at PBI. Alex patiently broke everything thing down about the products and services PBI has to offer. PBI made it very easy for Jason and I to purchase a booth from PBI and become a part of the PBI family!... More
Jason and I had an incredible experience dealing with the staff at PBI. Alex patiently broke everything thing down about the products and services PBI has to offer. PBI made it very easy for Jason and I to purchase a booth from PBI and become a part of the PBI family! Less
Alex and Lawrence are the best working out details and dilemmas, very knowledgeable about there product. They never made me feel like I had a dumb Question.and for that thank you.... More
Alex and Lawrence are the best working out details and dilemmas, very knowledgeable about there product. They never made me feel like I had a dumb Question.and for that thank you. Less
PBI not only will supply a professional grade photo booth to you but they will also assist you with starting your business and help you maintain and grow your business via many different routes such as their Facebook group that you would automatically become a member of. You’re never alone with PBI!!... More
PBI not only will supply a professional grade photo booth to you but they will also assist you with starting your business and help you maintain and grow your business via many different routes such as their Facebook group that you would automatically become a member of. You’re never alone with PBI!! Less
Got my photobooth about 1 month ago and it has been the best thing me and my wife has done. I truly love the customer service and knowledge they possess at PBI... More
Got my photobooth about 1 month ago and it has been the best thing me and my wife has done. I truly love the customer service and knowledge they possess at PBI Less
Purchased my photo booth with PBI and received excellent service. Everyone is very friendly and helpful. I continue to receive great service. I would recommend PBI... More
Purchased my photo booth with PBI and received excellent service. Everyone is very friendly and helpful. I continue to receive great service. I would recommend PBI Less
Amazing sales dept and just overall a great company! So blessed to be apart of the PBI family!
Great experience! Everyone is so nice and helpful! Definitely recommend!
Great products, great service, and very responsive to all questions I had. I would definitely recommend Photobooth International if you were ever in need of a photobooth. The team at Photobooth International are awesome! Thanks Alex for the help you gave me throughout my purchase!!... More
Great products, great service, and very responsive to all questions I had. I would definitely recommend Photobooth International if you were ever in need of a photobooth. The team at Photobooth International are awesome! Thanks Alex for the help you gave me throughout my purchase!! Less
super easy and great to work with!
The sales staff is very polite, very professional and eager to help.
Sat 3/2/19 Just finished a long but GREAT day with Josh & Lawrence Went through the PBI EXPERIENCE- came in not sure how to get my new business started; but came out with a wealth of knowledge. Not only information about the booths themselves; but filled with a real insight as to how to create a successful photo booth business from sales and service to advertising and marketing- the business end... More
Sat 3/2/19 Just finished a long but GREAT day with Josh & Lawrence Went through the PBI EXPERIENCE- came in not sure how to get my new business started; but came out with a wealth of knowledge. Not only information about the booths themselves; but filled with a real insight as to how to create a successful photo booth business from sales and service to advertising and marketing- the business end to the human connection with your customers. If you want to be successful in the photo booth industry - you MUST go see Josh and Lawrence - take their TRAINING session - you and your business will love it! Mike Kennedy (El Paso) Less
Josh was helpful, straight forward, and informative of the business. Highly recommend this business for anyone open minded, patient, and willing to learn!... More
Josh was helpful, straight forward, and informative of the business. Highly recommend this business for anyone open minded, patient, and willing to learn! Less
My experience with photo booth international has been flawless from start to finish! Lawrence took his time & showed me that I wasn’t just another sale. (He even sent me a get well card as a side note). They want you to succeed & the support has been great! Currently, I’m sitting in the PBIexperience & this has been a huge relief! To have the owner sit down & lay the foundation out for my busines... More
My experience with photo booth international has been flawless from start to finish! Lawrence took his time & showed me that I wasn’t just another sale. (He even sent me a get well card as a side note). They want you to succeed & the support has been great! Currently, I’m sitting in the PBIexperience & this has been a huge relief! To have the owner sit down & lay the foundation out for my business speaks volumes! Less
I’m so glad I decided to go with photo booth international they have the best customer service and great quality booths. I would highly recommend them to anybody looking to buy a photo booth.... More
I’m so glad I decided to go with photo booth international they have the best customer service and great quality booths. I would highly recommend them to anybody looking to buy a photo booth. Less
Great service from day 1 very friendly and high quality stuff
I love this company. I bought an LED photo booth from them and it is great!
Great product and support
This company is all about success.
Great services all around!
GREAT CUSTOMER SUPPORT AND FAST RESPONSE TIMES.
Solid company. Got the chance to tour their office and saw their massive selective of photo booths. These guys are the real deal. Pretty impressive.
They are always helpfull. I highly reccomend you choose them to buy your photo booth and start your business.
I love the people behind this company!
International Photo Booth is the place to be for your Photo Booth business. They have walked us through everything we need to get us on our way. So excited to work with this team!!... More
International Photo Booth is the place to be for your Photo Booth business. They have walked us through everything we need to get us on our way. So excited to work with this team!! Less
We just got our new photo booth. This company was so helpful.
Awesome folks with a great vision! Their concept is top shelf.
Photo Booth international has been great every step of the way. I have received friendly and professional service from each person I have come in contact with. The selection of booths made it easy to find something that fit into my budget without sacrificing quality or features. After purchasing, I discovered that I had become part of a fast growing family with an abundance of resources right at ... More
Photo Booth international has been great every step of the way. I have received friendly and professional service from each person I have come in contact with. The selection of booths made it easy to find something that fit into my budget without sacrificing quality or features. After purchasing, I discovered that I had become part of a fast growing family with an abundance of resources right at my fingertips. PBI is definitely dedicated to help you launch and grow your business. I’m looking forward to purchasing my next booth!! Shereece P., Houston, TX Less
Running a small business can be difficult. Finding what kind of small business even more so. My wife and I own a small construction company and are always looking for ways to supplement our income. As we came across Photo Booth International we found ourselves pleased and EXCITED with what we were learning. Not only with the potential revenue stream BUT with the aftercare. We found other products... More
Running a small business can be difficult. Finding what kind of small business even more so. My wife and I own a small construction company and are always looking for ways to supplement our income. As we came across Photo Booth International we found ourselves pleased and EXCITED with what we were learning. Not only with the potential revenue stream BUT with the aftercare. We found other products out there that call themselves "Photo Booth International's competitor's". To be brash "they lie"! The truth is no one offers the support, the marketing/promotional material and the "your part of our family" as PBI. If you want something new, something fun while making money...PBI is the way to go. We have already passed along PBI's information to two of our closest friends. Thanks Photo Booth International, here's to "our" success! Less
Got my Photo Booth and it’s awesome!!! And my first booking is coming up next week thanks PBI and Ronnie!
We just setup our LED Booth and its so pretty. Cant wait to do our first event, we have one booked next week. Thanks for all the great info and training!! #PBifamily... More
We just setup our LED Booth and its so pretty. Cant wait to do our first event, we have one booked next week. Thanks for all the great info and training!! #PBifamily Less
Im so excited about my photo booth purchase! Shipping was fast. Set up was a breeze! Josh even stayed on the phone with me , for over an hour, to walk me through setup! And the photos are high quality. I'm so excited to begin working events; I have your first event (a birthday party) next week!!!!... More
Im so excited about my photo booth purchase! Shipping was fast. Set up was a breeze! Josh even stayed on the phone with me , for over an hour, to walk me through setup! And the photos are high quality. I'm so excited to begin working events; I have your first event (a birthday party) next week!!!! Less
I researched multiple companies and Photo Booth International is the only company I found that was the best in price and in customer service. They are truly committed to your success and are there every step of the way. I bought my booth and paid it off in a matter of 5 months. The industry is booming. I would encourage anyone out there looking to start their own business to call Photo Booth Inte... More
I researched multiple companies and Photo Booth International is the only company I found that was the best in price and in customer service. They are truly committed to your success and are there every step of the way. I bought my booth and paid it off in a matter of 5 months. The industry is booming. I would encourage anyone out there looking to start their own business to call Photo Booth International. Less
Got my booth, great quality, They do a great job helping you get setup and had great customer service.
Amazing company with great customer service. They are always there when you need them!
Absolutely couldn’t be happier with the customer service I received while getting my purchase set up and ready to use. Great team, great experience and I look forward to working with them more.... More
Absolutely couldn’t be happier with the customer service I received while getting my purchase set up and ready to use. Great team, great experience and I look forward to working with them more. Less
I have been well pleased with the service and the level of care I’ve experience with your company. Thanks for you professionalism.
Awesome customer service. They helped me all the though with financing and setting up my business. Josh even helped me book my first event. The booth did take 2 weeks to arrive but it was worth the wait. Thanks PBI... More
Awesome customer service. They helped me all the though with financing and setting up my business. Josh even helped me book my first event. The booth did take 2 weeks to arrive but it was worth the wait. Thanks PBI Less
They are the best
Excelente trabajo lo recomiendo al 100 toman fotos muy padres con los amigos en cualkier ocasion
Recommend it to everyone great person good photo booths hit them up
Awesome PhotoBooths and great staff. I just got my LED Booth.
Got my photo booth last week I was scared at first but thanks to Ronnie and the team I’m ready to launch my business.
So far so good. Just ordered my booth. Interactions with Josh and the others have been great.
The team at PBI is awesome and will come to the rescue if needed!