What our clients say about us
5.00
21 reviews
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AI Summary
Customers consistently praise the service for its professionalism, prompt response time, and friendly, knowledgeable technicians. Many highlight the quality of work, with technicians often going above and beyond, ensuring cleanliness after service. A potential con noted is the occasional wait time for scheduling. Overall, the high ratings and positive experiences suggest a reliable and trustworthy plumbing service.
5
Great job! We appreciate Ridings fine service.
NS
5
We've always used Ridings and they never disappoint! We always request Lou who has been great and very professional. Everyone is always so kind and helpful! You can never go wrong with Ridings!!... More
We've always used Ridings and they never disappoint! We always request Lou who has been great and very professional. Everyone is always so kind and helpful! You can never go wrong with Ridings!! Less
JC
5
Ridings Plumbing has always done great work for us. They arrive on time and are very professional, knowledgeable, and skilled. I recommend them to anyone needing plumbing services.... More
Ridings Plumbing has always done great work for us. They arrive on time and are very professional, knowledgeable, and skilled. I recommend them to anyone needing plumbing services. Less
BM
5
Alex and Ben arrived as scheduled at my residence in Chatham. They proceeded to jet out the clean out pipe to the village sewer line. They were professional, courteous, and answered all of my questions. This is why I always use Ridings. You will not go wrong with this company. Steve Turner... More
Alex and Ben arrived as scheduled at my residence in Chatham. They proceeded to jet out the clean out pipe to the village sewer line. They were professional, courteous, and answered all of my questions. This is why I always use Ridings. You will not go wrong with this company. Steve Turner Less
ST
5
HM
5
I can’t recommend Lou higher than 50 stars!!! Had a 30 year old jacuzzi tub that hadn’t worked for 10 years and he performed miracles and got it back in tip top shape! It’s like brand new - cheers to many long soaks in the tub!!!! Way to go Lou!!!!... More
I can’t recommend Lou higher than 50 stars!!! Had a 30 year old jacuzzi tub that hadn’t worked for 10 years and he performed miracles and got it back in tip top shape! It’s like brand new - cheers to many long soaks in the tub!!!! Way to go Lou!!!! Less
JG
5
Excellent service! A courteous professional who arrived when expected, explained the repair process and asked for a progress report as he left - truly outstanding!!... More
Excellent service! A courteous professional who arrived when expected, explained the repair process and asked for a progress report as he left - truly outstanding!! Less
NT
5
Louis did an outstanding job. Ridings has done a handful of jobs for us over the years. The work is always professional and high quality.
RN
5
MT
5
Had a clogged sewer, Alex did a great job finding the clog and making sure everything was running as it is supposed to before he left. He cleaned up afterwards. I would recommend Ridings Plumbing.... More
Had a clogged sewer, Alex did a great job finding the clog and making sure everything was running as it is supposed to before he left. He cleaned up afterwards. I would recommend Ridings Plumbing. Less
DB
5
DN
5
Fast friendly service
MJ
5
Had to wait a few days but tech was very friendly and helpful and our problem was resolved. Would definitely contact again. Thank you!
X
5
They installed a new water heater for us and fixed a few other issues. Super quick, knowledgeable, honest and very organized. Great service all around-would definitely recommend!... More
They installed a new water heater for us and fixed a few other issues. Super quick, knowledgeable, honest and very organized. Great service all around-would definitely recommend! Less
MJ
5
I didn't know of any plumbers in the Springfield area, but saw a Ridings Plumbing van in our neighborhood a few times and decided to give them a shot. This turned out to be a GREAT decision. Not only were they quick to respond when I inquired with our issue, but they also had someone to our house within a day or two and we're extremely knowledgeable and friendly!Thank you Ridings Plumbing, we app... More
I didn't know of any plumbers in the Springfield area, but saw a Ridings Plumbing van in our neighborhood a few times and decided to give them a shot. This turned out to be a GREAT decision. Not only were they quick to respond when I inquired with our issue, but they also had someone to our house within a day or two and we're extremely knowledgeable and friendly!Thank you Ridings Plumbing, we appreciate all of your help! Less
ZK
5
Ridings Plumbing truly sets the standard for quality and professionalism. From start to finish, their service was exceptional. Lou, the technician, tackled a particularly challenging job with skill and dedication, going above and beyond expectations. He arrived on time, communicated well, and treated my elderly dad with kindness and respect. The team ensured everything was cleaned up afterward an... More
Ridings Plumbing truly sets the standard for quality and professionalism. From start to finish, their service was exceptional. Lou, the technician, tackled a particularly challenging job with skill and dedication, going above and beyond expectations. He arrived on time, communicated well, and treated my elderly dad with kindness and respect. The team ensured everything was cleaned up afterward and even provided a one-year warranty on the work. Ridings Plumbing is a company you can trust, and I highly recommend them for any plumbing needs! Less
JB
5
Thoroughly IMPRESSED with the professional, friendly, courteous and quick replies and EXCELLENT work!! I HIGHLY suggest this company and Alex!!
BF
5
AR
5
The Ridings person was on time, and cleaned up any mess that was created.
MB
5
Reasonable cost; scheduling was timely; professional service person and customer service representatives. 👍🏽
RN
5
BT
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