2026-07-06T15:55:02.195Z

Good product and competitive pricing for a louvered system, business needs better management. We had them come out for a quote which we ultimately decided to proceed on. We got on the books for a 3 day install. Adam and his crew showed up day 1, but not day 2. It wasn’t until late afternoon of day 2 I called to see if they were still coming, and was told they would be back the following day. Adam came back Wednesday and asked if anyone had let me know they weren’t coming the day before, as he asked them to. Being in the middle of a backyard revamp, it sucked wasting a precious day off waiting around for the crew that was never coming when there was plenty of work to be done. Adam wrapped up the structure and fan install on day 3, (4/22) and let me know the electrician would come to do the wiring. On 4/23 I got the authorization form to charge my card, which I did not sign because the work was not done. After reaching out twice I was told theon the afternoon of 4/27 that the electrician would be out that afternoon. I went home and waited around for hours. Just before 5 and reached back out to see if he was still coming and was told he would be over in an hour. By this point I abruptly ended my afternoon errands to be home and sit around for 4 hours, and was now missing out on dinner plans to stay home and wait more. Electrician came out and got started but needed to come back a week later to finish the job. He was great, just working a full time job and not able to take on these projects until evenings. He came back on 5/4 and finished getting electrical hooked up to the fan.I sent back my authorization form once it was done and shortly after located an additional $750 charge from Valkeywide. I emailed the company on 5/19 and never got a response. I called a few days later and explained the situation. Was told it was someone else’s fan install charged to my account in error. Our fan install was included in our initial quote. I was told it would be addressed. On 5/29 and 6/5 I reached out for the third and fourth time, still without resolution. Finally on 6/15 I told them I was going to dispute the charge and miraculously had a checked dropped off that night to correct the error.We are very happy with the project outcome and Adam’s installation. It’s hard to recommend the company at the time due to the poor communication and management. The three day install ended up spanning 2 weeks. Had I not checked my account I would have been over charged. And the refund, which should have been simple, took nearly a month.

2026-07-03T20:19:58.393Z

Dave did an incredible job! The finished product was outstanding and just what we wanted. Thank you so much!

2026-05-29T19:12:19.637Z

We got bids from several companies and valley wide had the best price. The installers did a great job and the whole process went very smoothly. We love our new electric pergola

2026-05-12T23:26:49.508Z

Vallewide’s installers, Dave and Don, did an excellent on my pergola! They were on time or early every morning, and worked steadily every day, even skipping lunch when they didn’t want to “break their stride”. They even swept the patio at the end of each day. The pergola looks great and I look forward to enjoying it for years. Thanks Dave, Don, and Valleywide staff for the great experience of having you build my pergola. I highly recommend this company.

2026-04-22T21:49:10.547Z

We now have a beautiful deck cover on 2 sides of our house that will keep our house & sunroom considerably cooler, and a gorgeous place to sit outside when it's raining. Dave and Jackson are so professional and talented. This was the easiest home improvement project I have ever done. Thank you!

2026-03-15T15:44:58.737Z

Dave and Kim did a great job with installation. The wind was crazy strong; however they continued to work and finish it. We will enjoy our deck cover so much. Thanks guys!!!

2026-03-13T00:23:26.100Z

Dave and Kim were a.azing to work with very professional highly recommend them and there company for your next project.

2026-03-09T21:52:57.082Z

Working with Valley Wide has been a great experience from start to finish!