Excellent service from start to completion.Very nice people.

Great place to get a mattress, fair prices. Chuck is really a nice guy to deal with. Family owned business, wife helped him deliver wouldn't let my husband help she's a great worker! Would recommend Mattress by Appointment to anyone looking for a mattress.... More

Great place to get a mattress, fair prices. Chuck is really a nice guy to deal with. Family owned business, wife helped him deliver wouldn't let my husband help she's a great worker! Would recommend Mattress by Appointment to anyone looking for a mattress. Less

Chuck was great throughout the whole process from start to finish. While I thought it was weird to have to make the appointment rather than walk in, I found I prefer it to just showing up. We had Chucks undivided attention which made the process faster. The selection was easy to manage and select from. Our mattress was ordered, and we got 2 of the side sleeping pillows as well. Well worth the mon... More

Chuck was great throughout the whole process from start to finish. While I thought it was weird to have to make the appointment rather than walk in, I found I prefer it to just showing up. We had Chucks undivided attention which made the process faster. The selection was easy to manage and select from. Our mattress was ordered, and we got 2 of the side sleeping pillows as well. Well worth the money if you ask us. Our mattress arrived in a week, Chuck kept us updated the entire time. Whe it actually arrived, he called to set up delivery and brought it to us. I didn't have to take a day off of work and sit around to wait in a ridiculous 4 hour window. We did end up going back for a low profile box spring to lower it a bit. We were able to get that the same day. I would highly recommend this concept of selecting a bed if you need one and definitely recommend Chuck. Buying local helps us all! Less

I love supporting local businesses. This is one that is easy to give a 5 star too! I loved the shopping experience of not being rushed or pressured. I am excited to sleep on my new mattress tonight for sure!... More

I love supporting local businesses. This is one that is easy to give a 5 star too! I loved the shopping experience of not being rushed or pressured. I am excited to sleep on my new mattress tonight for sure! Less

So friendly. Good pricing. Knowledgeable. No pressure sales. Delivered on time. These all describe our experience. I'd definitely recommend them.

Chuck was helpful and we had great experience shopping for mattresses!

We just enjoyed Chuck and his wife so much! They helped us so much and so knowledgeable with the mattress . We love supporting local businesses and we are so glad we did with Chuck! Love this business!... More

We just enjoyed Chuck and his wife so much! They helped us so much and so knowledgeable with the mattress . We love supporting local businesses and we are so glad we did with Chuck! Love this business! Less

Buying process could not be easier. Quality products and he knows what he is selling. Delivery was when WE were available. Great experience overall. If you are in the market for a new mattress check them out for sure. You won’t be disappointed.... More

Buying process could not be easier. Quality products and he knows what he is selling. Delivery was when WE were available. Great experience overall. If you are in the market for a new mattress check them out for sure. You won’t be disappointed. Less

Great experience. No frills. Very knowledgeable, kind and I got my mattress the same day. Definitely will recommend to family and friends.

This business does everything they an to help their customers. I got my new mattress today they brought it in set it up on the bed for us and even came back and wrapped the old one after we found out it needed to be before it would be taken away by the garbage people. They are friendly and prompt in response to questions. Now to get ready for the first of many good nights of sleep. If your lookin... More

This business does everything they an to help their customers. I got my new mattress today they brought it in set it up on the bed for us and even came back and wrapped the old one after we found out it needed to be before it would be taken away by the garbage people. They are friendly and prompt in response to questions. Now to get ready for the first of many good nights of sleep. If your looking for a new mattress I highly recommend looking here Less

Seamless solution to your mattress needs, I just bought a mattress from this company and it was fantastic. 10/10 would do business again and would recommend to all my friends and family.... More

Seamless solution to your mattress needs, I just bought a mattress from this company and it was fantastic. 10/10 would do business again and would recommend to all my friends and family. Less

Nothing but good service and very knowledgeable and up front with everything. and told us hey guys now jump up on these mattress and toss around cause your gonna be sleeping on it 8hours a day for at least the next 10 years. I recommend them to anybody look for a great mattress at very good price I even snagged a side sleeper pillow from his recommendation and he uses the same pillow and one of t... More

Nothing but good service and very knowledgeable and up front with everything. and told us hey guys now jump up on these mattress and toss around cause your gonna be sleeping on it 8hours a day for at least the next 10 years. I recommend them to anybody look for a great mattress at very good price I even snagged a side sleeper pillow from his recommendation and he uses the same pillow and one of the mattress as well. So what ya guys waiting on call and get yourself appointment. We went with the King size love peace and we’re in heaven. Less

Great customer service and awesome price and Chuck took his time with me on finding the right mattress and box spring that would work for me and highly recommend his business.... More

Great customer service and awesome price and Chuck took his time with me on finding the right mattress and box spring that would work for me and highly recommend his business. Less

Great Service!

This is April highbaugh I just got new mattress from Mattress by Appointment Coal Mattress by Appointment Coal City. I got a queen size at very good price. Chuck the mattress guy was very helpful and had very good selection.... More

This is April highbaugh I just got new mattress from Mattress by Appointment Coal Mattress by Appointment Coal City. I got a queen size at very good price. Chuck the mattress guy was very helpful and had very good selection. Less

Great customer service and awesome prices! Quick and super friendly…highly recommend if your looking for a new mattress!!

Was very polite n knowledge of beds n what would suit my needs

Outstanding service, friendly and very professional. Great prices. Same day delivery, will provide referrals.

Good service & same day delivery. But after 6 plus months I have to say this is the absolute worst mattress I've ever had. I mean horrible. My back and side always hurt from it. I have trouble sleeping now and when I do get to sleep, I don't stay asleep. I'm still paying on this monstrosity. Terrible ! Right now, it's 2AM and I'm in a chair with a foot stool. What a waste of money this turned ou... More

Good service & same day delivery. But after 6 plus months I have to say this is the absolute worst mattress I've ever had. I mean horrible. My back and side always hurt from it. I have trouble sleeping now and when I do get to sleep, I don't stay asleep. I'm still paying on this monstrosity. Terrible ! Right now, it's 2AM and I'm in a chair with a foot stool. What a waste of money this turned out to be. Less

Amazing guy to do business with. We Purchased and had same day delivery!

OMGOODNESS can not say enough good things about this place!!! Chuck is very friendly, knowledgeable, and not pushy. He encourages you to take your time and lay on each mattress. I bought my mattress and it was delivered several hours later can’t wait to go to bed. Chuck even hauled my mattress and bed frame upstairs for me because he knew it was just me and I couldn’t do it on my own. Alls I can ... More

OMGOODNESS can not say enough good things about this place!!! Chuck is very friendly, knowledgeable, and not pushy. He encourages you to take your time and lay on each mattress. I bought my mattress and it was delivered several hours later can’t wait to go to bed. Chuck even hauled my mattress and bed frame upstairs for me because he knew it was just me and I couldn’t do it on my own. Alls I can say is the best customer service I’ve had in a long time. I wish every place I went to was like this. Less

Chuck was great to deal with Prices were great Will definitely go back the next time we need a mattress

I had such a fantastic experience here! First, I saw a post on Facebook and figured I would check it out. I messaged and got a reply in a timely and professional manner. Setting an appointment up to see the mattresses was easy and stress free. At the appointment I met Chuck and he was very helpful and was very knowledgeable! Picked out my mattress and had it delivered the next day! The guys dropp... More

I had such a fantastic experience here! First, I saw a post on Facebook and figured I would check it out. I messaged and got a reply in a timely and professional manner. Setting an appointment up to see the mattresses was easy and stress free. At the appointment I met Chuck and he was very helpful and was very knowledgeable! Picked out my mattress and had it delivered the next day! The guys dropping off the mattress were very helpful, courteous, and went above and beyond. I will be using this business again and can't stress enough how kind and helpful everyone was. Less

I stopped by Mattress by Appointment recently to see what they had to offer, and was pleasantly surprised at the large selection of mattresses they had in stock. Chuck, the owner, was very helpful and offered great prices as well. I bought a queen sized mattress for my spare room , and was very pleased they delivered it the same day...you don't get that kind of service from a big box store! I wou... More

I stopped by Mattress by Appointment recently to see what they had to offer, and was pleasantly surprised at the large selection of mattresses they had in stock. Chuck, the owner, was very helpful and offered great prices as well. I bought a queen sized mattress for my spare room , and was very pleased they delivered it the same day...you don't get that kind of service from a big box store! I would highly recommend this local shop if you are in need of a mattress. You won't be disappointed, I promise!!! Less

Awesome experience. Quick in and out and amazing prices! Thanks again!

Highly recommended ,friendly fast service ,good prices, Fast delivery

Can't wait to get my new mattress!

Amazing service! Chuck was great to work with. He was completely transparent on prices. Appointment was easy to schedule online and store was very clean. Mattresses were delivered same day!... More

Amazing service! Chuck was great to work with. He was completely transparent on prices. Appointment was easy to schedule online and store was very clean. Mattresses were delivered same day! Less

I recommend Mattress by Appointment Coal City because of the quality mattresses for an unbeatable price! Chuck was very friendly and great to work with. He delivered my mattresses the same day! I WILL buy from Mattress by Appointment Coal City!! Thanks Chuck!... More

I recommend Mattress by Appointment Coal City because of the quality mattresses for an unbeatable price! Chuck was very friendly and great to work with. He delivered my mattresses the same day! I WILL buy from Mattress by Appointment Coal City!! Thanks Chuck! Less

Had a great experience shopping today for a new queen mattress. Appreciated Chucks help and expertise on his products. Check his place out if your in need of a mattress... More

Had a great experience shopping today for a new queen mattress. Appreciated Chucks help and expertise on his products. Check his place out if your in need of a mattress Less

Looking for a mattress? This is the place to go. No pressure, friendly, helpful and clean. Highly recommend!!!!

Best mattress I ever bought. I haven't slept this good in years. Best price .when I went to the store to check out mattress he knew exactly what I wanted.i tested out only 2 and found the one. Thank you chuck it was a pleasure meeting you.... More

Best mattress I ever bought. I haven't slept this good in years. Best price .when I went to the store to check out mattress he knew exactly what I wanted.i tested out only 2 and found the one. Thank you chuck it was a pleasure meeting you. Less

We went in today with high hopes of finding a comfortable, affordable bed. What we received far surpassed that. Amazing, quick service along with a phenomenal selection and was mind-blown that we could get it same day! Before 5pm and it’s set up and I’m napping on our new bed! The BEST thing, we would have paid triple the price at Ashley Furniture!... More

We went in today with high hopes of finding a comfortable, affordable bed. What we received far surpassed that. Amazing, quick service along with a phenomenal selection and was mind-blown that we could get it same day! Before 5pm and it’s set up and I’m napping on our new bed! The BEST thing, we would have paid triple the price at Ashley Furniture! Less

We went in today with high hopes of finding a comfortable, affordable bed. What we received far surpassed that. Amazing, quick service along with a phenomenal selection and was mind-blown that we could get it same day! Before 5pm and it’s set up and I’m napping on our new bed! The BEST thing, we would have paid triple the price at Ashley Furniture!... More

We went in today with high hopes of finding a comfortable, affordable bed. What we received far surpassed that. Amazing, quick service along with a phenomenal selection and was mind-blown that we could get it same day! Before 5pm and it’s set up and I’m napping on our new bed! The BEST thing, we would have paid triple the price at Ashley Furniture! Less

Chuck was great! Super friendly and we found the perfect mattress! Nice selection and the prices are amazing!

Amazing place for a mattress I was able to look at all the mattresses and he was able to deliver the mattress, boxspring, and frame to diamond. All of this took about 45 minutes he was the best for customer service.... More

Amazing place for a mattress I was able to look at all the mattresses and he was able to deliver the mattress, boxspring, and frame to diamond. All of this took about 45 minutes he was the best for customer service. Less

Went in today at 2:30 and had a mattress delivered and set up before 5:30 same day. Awesome ppl to deal with. purchase was quick, easy, and at better price I could find anywhere. Highly recommend.... More

Went in today at 2:30 and had a mattress delivered and set up before 5:30 same day. Awesome ppl to deal with. purchase was quick, easy, and at better price I could find anywhere. Highly recommend. Less

Chuck was great! Very friendly & up front. Found the perfect mattress for us within 10 minutes & had it delivered not even 2 hours later. Very reasonably priced! Would recommend!... More

Chuck was great! Very friendly & up front. Found the perfect mattress for us within 10 minutes & had it delivered not even 2 hours later. Very reasonably priced! Would recommend! Less

We got a amazing comfortable mattress for a great price and we got it delivered the day after we bought it. We also had great customer service!! I would highly recommend getting a mattress here.... More

We got a amazing comfortable mattress for a great price and we got it delivered the day after we bought it. We also had great customer service!! I would highly recommend getting a mattress here. Less

I saw Chuck’s post regarding factory direct mattresses at reasonable prices. I reached out to him and he took really good care of us. I purchased two really nice, good quality queen size mattress sets. He and his assistant delivered and set up the beds for me. It was a fantastic experience. I highly recommend contacting him when you are looking to purchase a new bed.... More

I saw Chuck’s post regarding factory direct mattresses at reasonable prices. I reached out to him and he took really good care of us. I purchased two really nice, good quality queen size mattress sets. He and his assistant delivered and set up the beds for me. It was a fantastic experience. I highly recommend contacting him when you are looking to purchase a new bed. Less

We just got a twin sized mattress from Chuck and he was so pleasant and friendly! It was a great experience and the process went by so quick. In and out in less than 30 minutes with our bran new bed!!... More

We just got a twin sized mattress from Chuck and he was so pleasant and friendly! It was a great experience and the process went by so quick. In and out in less than 30 minutes with our bran new bed!! Less

Chuck was very helpful looking for a new queen mattress for my son.Thank you!

The mattress guy was wonderful! Easy to talk to, no pressure to buy it was a nice experience will definitely return for qny future bed needs! Also can't beat the price! #AmericanMade... More

The mattress guy was wonderful! Easy to talk to, no pressure to buy it was a nice experience will definitely return for qny future bed needs! Also can't beat the price! #AmericanMade Less

Great prices and super fast delivery had an 8 am appt got the mattress by 1130 am can’t go wrong. Thanks again will be back for sure when we need a new mattress. Great very friendly people... More

Great prices and super fast delivery had an 8 am appt got the mattress by 1130 am can’t go wrong. Thanks again will be back for sure when we need a new mattress. Great very friendly people Less

We highly reccomend this local small business! Totally satisfied! Easy and great experience!

Had a good experience with Chuck very friendly and professional will certainly be back

Bought a mattress. Space was clean. Everything was transparent start to finish. Quick and easy

I recently bought a King and Full size mattress from Chuck. His prices are very fair and his customer service is outstanding. I definitely recommend visiting his store and picking yourself out a mattress. Don’t pay more, visit Chuck; I’m sure he has what you are looking for plus he delivers locally. My husband and I were very happy with our experience.... More

I recently bought a King and Full size mattress from Chuck. His prices are very fair and his customer service is outstanding. I definitely recommend visiting his store and picking yourself out a mattress. Don’t pay more, visit Chuck; I’m sure he has what you are looking for plus he delivers locally. My husband and I were very happy with our experience. Less

Bought a mattress from Chuck last weekend. Great prices excellent customer service, will definitely hit him up for all future purchases.

Super nice guy. Nice mattresses at great prices. Got my new queen delivered the same day and had the best sleep I've had in a long time. Definitely recommend!... More

Super nice guy. Nice mattresses at great prices. Got my new queen delivered the same day and had the best sleep I've had in a long time. Definitely recommend! Less

Totally worth it, everyone! Chuck is legit. No joke, no hassle, no problem , just straight to it with a few questions and BAMMM.... ZZZZZZZZZZZZZZ

Great first experience buying a new bed. Chuck is professional, friendly and very knowledgeable. He gives you a one-on-one appointment and made sure we got our perfect fit! Made the process super simple and worked with us and went above and beyond to make sure we were able to get exactly what we wanted. Prices are the absolute best you can find. He even delivered it just 3 hours after our meeting... More

Great first experience buying a new bed. Chuck is professional, friendly and very knowledgeable. He gives you a one-on-one appointment and made sure we got our perfect fit! Made the process super simple and worked with us and went above and beyond to make sure we were able to get exactly what we wanted. Prices are the absolute best you can find. He even delivered it just 3 hours after our meeting and set it all up! By far better than the best experience I could have hoped for. Thank you so much! Less

Great first experience buying a new bed. Chuck is professional, friendly and very knowledgeable. He gives you a one-on-one appointment and made sure we got our perfect fit! Made the process super simple and worked with us and went above and beyond to make sure we were able to get exactly what we wanted. Prices are the absolute best you can find. He even delivered it just 3 hours after our meeting... More

Great first experience buying a new bed. Chuck is professional, friendly and very knowledgeable. He gives you a one-on-one appointment and made sure we got our perfect fit! Made the process super simple and worked with us and went above and beyond to make sure we were able to get exactly what we wanted. Prices are the absolute best you can find. He even delivered it just 3 hours after our meeting and set it all up! By far better than the best experience I could have hoped for. Thank you so much! Less

Great customer service and A nice selection / variety of mattresses, very fairly priced. You get a private appointment at the store with the owner and can try out the mattresses you are interested in. We were able to have ours delivered that same day. How about that! Chuck, the owner and his son delivered and set it up for us and put our old one out at the street for trash pick up. All in all... More

Great customer service and A nice selection / variety of mattresses, very fairly priced. You get a private appointment at the store with the owner and can try out the mattresses you are interested in. We were able to have ours delivered that same day. How about that! Chuck, the owner and his son delivered and set it up for us and put our old one out at the street for trash pick up. All in all it was a very pleasant experience and we love our new mattress. So glad we found Mattress by Appointment. We saved a lot of money$$ Thats always nice too. Less

Amazing and easiest experience I’ve had, Chuck was great at getting me the mattress I wanted and I slept amazing on my first night! Great customer service and even my 4 year old loved Chuck. Thank you for the new mattress!... More

Amazing and easiest experience I’ve had, Chuck was great at getting me the mattress I wanted and I slept amazing on my first night! Great customer service and even my 4 year old loved Chuck. Thank you for the new mattress! Less