2026-05-29T22:23:59.901Z

Very helpful service. The gentleman who helped me was incredibly friendly and thorough.

2026-05-29T01:08:01.755Z

I absolutely love this place. Best vape place here in the Tri Cities. They usually have what i need and if they dont they make sure to get it stocked. All my vape needs are met here and the staff is amazing. Ever since discovering this place, this is the only vape shop I go to now. Thanks guys!!

2026-05-26T00:40:02.664Z

I love the customer service and the great selection. I look forward to my next visit.

2026-04-16T01:31:34.446Z

This place is incredible! Staff is super friendly and knowledgeable about all of their products, and are willing to help you find what you're looking for while also providing advice on new and similar products! HIGHLY recommend!! I was helped by Lauren on my last visit, she told me she had been working there a while and her knowledge definitely shows!! Lots of super knowledgeable people, especially if you are just trying out new stuff.

2026-04-15T17:53:35.688Z

I love this place!! The selection is fantastic and the workers are always incredibly helpful. Lauren helped me find my new favorite brands at an affordable price. I don’t worry about spending my whole check when I shop here, I know I’ll get the shit I want.

2026-04-15T17:46:37.029Z

I came in to find a few things and an employee Lauren was so helpful I found a super cute chicken vape and my new stop for cheaper butane will definitely be stopping by more often

2026-04-15T17:43:07.210Z

Great prices! Out competes any other place

2026-04-14T16:10:13.310Z

I love your store and your prices are fabulous. Loren is the best she's always so helpful.

2026-03-01T23:17:23.000Z

2026-01-18T05:21:24.577Z

This place has real cigar prices and fresh, no need to over charge people, just come here, these are the prices I’m used to

2025-12-29T00:20:56.110Z

2025-12-20T04:59:57.949Z

Visited this shop tonight after reading another positive review. Friendly staff. Friendly owner. Wide selection. A newer shop that is absolutely killing it. Go support them!

2025-10-19T03:23:43.334Z

Awesome selection of cigars, Thank you for the great variety of cigars, and great customer service… 5 star review

2025-09-29T03:27:28.574Z

Awesome staff and friendly atmosphere 😃

2025-08-18T22:04:11.367Z

Stopped after bass canyon definitely going to be yearly stop very clean place with very kind people very knowledgeable in what they have in their store

2025-07-18T19:34:25.051Z

The manager is so cool. Totally helps you pick based on your needs. And I've never been disappointed in his recommendation. Prices are competitive hes priced match cut deals and when he CANT he is just straight up honest about! Don't go to smoke city or any of those other ones like it, GO HERE!

2025-06-27T20:39:16.622Z

Stopped by for a cigar and left with a handful. Great selection and decent prices.

2025-06-26T19:09:26.712Z

Love this store! Not only is their prices better than Smoke City and other places; and they even price match if you find it cheaper somewhere else, if it’s not already cheaper! They have very sweet and knowledgeable staff! I feel like other smoke places find it annoying for suggestions or normal questions, but Richland Cigar and Vape staff not only love answering your questions, but helping you in anyway they can! Since I spent over $50 they had me spin a wheel for a deal and I got free $5 torch! Definitely coming back and I HIGHLY recommend people to come here!

2025-06-24T18:35:36.771Z

Best shop I swear

2025-05-28T17:29:54.432Z

These guys have the best prices around! And the staff is super friendly and knowledgeable! And they match prices! This is a local business with a community mindset, support your local businesses! I'm very impressed with how knowledgeable and friendly the workers are, they really do care.UPDATE: The people that work here continue to impress me. At this point I consider them friends. They're really great people.Also, they do some really cool prize winning games from time to time so come check them out! I've won 3 things so far!

2025-05-15T17:16:35.489Z

Way better store then smoke city,I can walk around without being harassed to buy something.

2025-05-12T05:41:07.100Z

Extremely friendly staff. Store is organized, lots of choices, and store is an overall inviting vibe. And one huge factor is customer service, one thats normally hard to come by , was not an issue here, they were knowledgeable about any questions and super helpful. Again, just awesome customer service and genuinely friendly. Highly recommend! I know I will definitely be returning.

2025-05-11T03:47:51.912Z

2025-05-10T22:59:26.996Z

Welcoming staff that treats you as family from the very first visit ☺️ the only place I go! Prices are spot on, the store is always clean and well organized! You guys are amazing!

2025-05-10T21:58:48.652Z

Great products and great staff!

2025-05-10T03:58:07.738Z

The guy was super helpful, store was clean, bright, uplifting good vibes in the atmosphere. Huge selection, Amazing deals and best customer service in tri cities!

2025-05-08T16:38:33.688Z

Great product great customer service

2025-05-08T03:55:00.600Z

2025-05-08T03:54:33.601Z

2025-05-07T14:15:35.597Z

I’m a regular customer there, the employees have always been friendly and helpful. The quality of the products are great too and the store itself is super neat and clean.