2025-09-26T14:23:57.765Z

I want to give a huge thank you to Tim Downs of Bit-wise IT.After spending two frustrating days trying to set up a new employee's laptop myself—with absolutely no success—I was just about ready to take a mallet to it.That’s when I called Tim. He took time out of his busy schedule, showed incredible patience, and applied his technical expertise to calmly and professionally sort the whole thing out. What had me tearing my hair out, he handled with ease.Thanks to Tim, the laptop is now running perfectly and my sanity (and the laptop) was saved.If you need IT support from someone who knows what they’re doing and keeps their cool no matter what, I can’t recommend Tim and Bit-wise IT highly enough.Thanks again, Tim – top work!

2025-09-25T10:31:53.408Z

Amazing service and super helpful support at great value, would highly recommend. Tim really goes the extra mile to help his clients, great guy and great company

2024-02-28T17:23:29.590Z

We had to urgently set up the company VPN, to serve multiple offices in different locations, in a very limited amount of time. We also had to overcome the challenge of using another VPN to get access to a specific service. I contacted Bitwise-IT explaining them our goal. The day after they sent me a quote and they were on the case. In less than two weeks the VPN was set up with SSO, dynamic enrollment of new users. The issue with the existing specific VPN has been brilliantly resolved by allowing the new one to connect to those services, as well.Proactive approach, always available. Definitely a good partner.SaverioASR IT Manager

2023-12-20T06:49:09.993Z

We have worked with Bitwise-IT for over 10 years. In that time they have been excellent in their advice and managing our IT requirements. We have upgraded our servers a number of times and each time has been done with minimal downtime. We have now migrated to the Cloud and this has proved vital for business continuity especially during COVID. Their response times, in and out of hours is excellent and any issues are promptly resolved.Our business runs so much smoother with the support of Bitwise-IT and i cannot recommend them highly enough.

2023-10-25T11:36:53.439Z

I always receive a very rapid, knowledgeable and professional response in any IT concerns I may have

2023-08-21T08:05:23.839Z

Thank you to Tim from Bitwise-IT who stepped in and assisted after an incredibly long (3 months) struggle with an MS partner that just never delivered. Initially we thought it would be a quick fix and set up but what transpired was Tim spending a few hours tackling the problem and persevering until he managed to get me up and running. If you are looking for a company to take over your security and maintenance I cannot recommend Tim and his business enough. Thank you Tim - the contract is signed👏

2023-02-16T09:03:57.648Z

Great company that has always solved the problems with our computers

2022-10-26T08:10:16.809Z

Quick and efficient response. Personable staff. Great IT knowledge depth.