Customer reviews highlight exceptional service across various businesses, with many praising the friendly, knowledgeable staff and high-quality work. Clients appreciate the ease of the rental process and timely repairs, often describing the customer service as above and beyond. However, no significant cons were noted, indicating a strong overall satisfaction with these services.
5
Rented a truck while my truck was being repaired. Super service and a decent vehicle, and no questions about a refund when we returned the truck ear...
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Rented a truck while my truck was being repaired. Super service and a decent vehicle, and no questions about a refund when we returned the truck early a few days. Oh, and they did deliver the vehicle to my garage, about 30 min drive. Pretty sweet.
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5
They have the best people here & have always done exceptional work!
5
Best car rentals prices in north east Texas
5
I have used this business for several years now, the people are always ALWAYS so great, so kind so helpful so understanding, not just with the rentals...
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I have used this business for several years now, the people are always ALWAYS so great, so kind so helpful so understanding, not just with the rentals or the mechanics side but in general. They get to know their clients on a personal level and that is a great addition to the work they do. Lea is my girl, her and the entire office was so very kind and sensitive to a situation that transpired recently and I will forever remember that! Thank you guys for the wonderful job you do and for treating your clients like more than just clients.
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5
I Love the whole staff because they make U feel very welcome especially Ms.Kim… because She definitely gone Cater 2 My needs & make sure I’m satisfied...
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I Love the whole staff because they make U feel very welcome especially Ms.Kim… because She definitely gone Cater 2 My needs & make sure I’m satisfied customer 🫶🏾
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5
I absolutely love Mineola Car Rental! I have been using them since 2009/2010 and they have never disappointed me. They are like family. The prices ar...
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I absolutely love Mineola Car Rental! I have been using them since 2009/2010 and they have never disappointed me. They are like family. The prices are responsible and the car are great. I recently lost my son about a month ago and the provided me a car no charge to get to my son's memorial and provided half price for others who needed a to Terrell to his memorial Service. The staff is great and super friendly! I will forever use Mineola Car Rental!
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5
Friendly staff. Excellent service! I would definitely recommend Mineola rentals.
5
Complete 5-star service and above. The ladies were all very nice, helpful, accommodating, wonderful service, got a nice little car for a reasonable ...
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Complete 5-star service and above. The ladies were all very nice, helpful, accommodating, wonderful service, got a nice little car for a reasonable rate for running around town locally for the day. I couldn't ask for a better experience!!!!! Thank you, Kim, for all your help, I really appreciate it!!!!!Forgot to mention, yes, I would definitely recommend renting a car here if you're in a temporary tight spot.
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5
Mineola Car Rental is great! Easy to deal with and friendly. Their mid-size cars are clean, in good shape and run well. Being in such a convenient loc...
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Mineola Car Rental is great! Easy to deal with and friendly. Their mid-size cars are clean, in good shape and run well. Being in such a convenient location, I've rented from them four times. I will rent from them again evey time!
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5
Everybody is very friendly and helpful.
5
I can’t say enough good things about mineola paint and body shop! From start to finish, my experience was exceptional. The staff was incredibly friend...
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I can’t say enough good things about mineola paint and body shop! From start to finish, my experience was exceptional. The staff was incredibly friendly, knowledgeable, and professional. They took the time to explain the repair process in detail and kept me updated every step of the way. My car looks brand new – you can’t even tell it was in an accident!
The quality of the work is top-notch, and they finished on time, as promised. The customer service here goes above and beyond. It’s clear that they care about their customers and their craft. I’m so impressed with their attention to detail and commitment to perfection. I’ll definitely be returning if I need any future work done! Thanks mineola paint & body!
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5
Trent Young is the best mechanic in all of wood County and surrounding counties he's someone you can trust and rely on having problems with your vehic...
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Trent Young is the best mechanic in all of wood County and surrounding counties he's someone you can trust and rely on having problems with your vehicle take it to him it will be worth your time and money...
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5
Professional work atvreasonable price.
5
I had to take my car in into a shop in Tyler to get some work done. MCR was recommended by the shop. The insurance company wanted to use Enterprise. I...
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I had to take my car in into a shop in Tyler to get some work done. MCR was recommended by the shop. The insurance company wanted to use Enterprise. I called MCR and spoke to Tanya. She called the insurance company and got me into a Kia Sorrento for the same price Enterprise wanted for a Corolla. Tanya dropped off the vehicle in Tyler and picked it up at the shop. Tanya was nice to work with and I'd use them again.
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5
Here’s the revised review:
Outstanding service from start to finish! My daughter was in a pinch, and Riley and the team replaced my windshield, order...
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Here’s the revised review:
Outstanding service from start to finish! My daughter was in a pinch, and Riley and the team replaced my windshield, ordered new tires, and even fixed my bumper with great attention to detail. They truly went above and beyond—highly recommend!
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5
This place was amazing! Riley did such a good job on my wind shield!!!, raymond also did such a GOOD job on detailing my car!!!! highly recommend!!!!
5
Stellar, same day service at a great price! Riley and Charlie were super professional and Riley worked quickly to get me back on the road. So glad I...
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Stellar, same day service at a great price! Riley and Charlie were super professional and Riley worked quickly to get me back on the road. So glad I called! Hard to find good places like this anymore.
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5
Trent is the guy to go to..
5
My car broke down and I was having a terrible time trying to rent a car at Enterprise--they wanted a $300 deposit on top of the exorbitant price for t...
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My car broke down and I was having a terrible time trying to rent a car at Enterprise--they wanted a $300 deposit on top of the exorbitant price for the rental itself. Mineola Car Rental really helped us out of a bind. The price was reasonable compared to every other place we considered. They made the process super easy for me, I am local so they brought the car to my house for no extra cost which was such a blessing. Every single person I talked to on the phone about the rental was very friendly and helpful, and Tonya was especially kind and understanding. Really exemplary customer service, I will recommend Mineola Car Rentals to anyone needing a rental. Thank you all so much!!
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5
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5
Trent was great he worked me in to check out why my car was running hot. I took it dropped it off and he called said I can't find anything wrong. He w...
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Trent was great he worked me in to check out why my car was running hot. I took it dropped it off and he called said I can't find anything wrong. He was so nice and professional. I will bring any car I drive here for service and repairs. Thank you
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5
I love how fast and willing to work with my payments. The mechanics are so nice and explained everything that was happening on my vehicle.
my wrecked ...
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I love how fast and willing to work with my payments. The mechanics are so nice and explained everything that was happening on my vehicle.
my wrecked truck look brand new I'm so happy definitely coming back.
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5
Brought my car to Trent to get the front suspension replaced and he got it done quickly and at a very fair price. He didn't try to sell m anything ...
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Brought my car to Trent to get the front suspension replaced and he got it done quickly and at a very fair price. He didn't try to sell m anything I didn't need and was very good about letting me know about any issues he saw. This is a 24 year old car and it drives like new now. I'd highly recommend this place!
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5
Very nice people. They really care about their customers. Thanks ladies.
5
Rented a vehicle from Mineola Rental Cars. Professional courteous service.
Tanya and the entire staff were helpful and professional.
Would recommend t...
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Rented a vehicle from Mineola Rental Cars. Professional courteous service.
Tanya and the entire staff were helpful and professional.
Would recommend them to anyone needing a rental vehicle.
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5
Service was great !! Taken care of same day and price was great!
5
These are nice and very helpful group of people.
They have helped me and my family a couple of times know in what ever we need! Ma. Leah was my point ...
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These are nice and very helpful group of people.
They have helped me and my family a couple of times know in what ever we need! Ma. Leah was my point of contact. She was completely helpful working with the insurance companies. Thanks y'all.
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5
Most excellent. I’ve been using Mineola Paint & Body for 40 + years. They are the best, hands down. Very customer service oriented.
5
Man talk about a life saver.... this place is a one stop shop during transportation emergency situations... some lady ran a red light and busted up my...
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Man talk about a life saver.... this place is a one stop shop during transportation emergency situations... some lady ran a red light and busted up my spaceship.... had to get a rental and repairs done asap for work purposes. Leah and the girls were on top of it. From picking up the car to constant communication to ensuring all my needs were met. Hands down the only place to go for body work and a rental. Their mechanics and auto body s were knowledgable and swift. 5 start shoutout to Mineola paint and body and Mineola rental cars for a superior way to do business.
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5
This is the second time I’ve needed them and they DELIVER the best customer service!! Tonya goes above and beyond for her customers thank y’all
So muc...
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This is the second time I’ve needed them and they DELIVER the best customer service!! Tonya goes above and beyond for her customers thank y’all
So much for being there for me when I needed a rental ..twice! (Durn hail storms )
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5
Tanya is absolutely the best! She couldn’t have made this experience any easier. This was my first time to rent a car. The car was spotless clean, fr...
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Tanya is absolutely the best! She couldn’t have made this experience any easier. This was my first time to rent a car. The car was spotless clean, fresh smelling and fuel efficient. She explained the rental process and the forms I signed. Robin was also very helpful when I called to tell them when i would be turning the car in. I HIGHLY recommend Mineola Car Rental.
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5
I was on my way to work and my car broke down. They gave me a ride to work then picked me back up so I could get my car. They fixed my car in one day...
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I was on my way to work and my car broke down. They gave me a ride to work then picked me back up so I could get my car. They fixed my car in one day so I could make the trip back home. Thankyou Wayne and Trent!
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5
I was traveling through, had an issue and it was fixed free of charge in less than five minutes! Thanks so much again!!
5
Great service , thanks yall
5
Nice people
5
So grateful for Charlie and his crew, experienced, fair and honest, just what you look for in a automotive business!
5
Tonya was such a pleasure to work with and went out of her way to accommodate my needs. So thankful for Mineola Car Rentals being there went I needed ...
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Tonya was such a pleasure to work with and went out of her way to accommodate my needs. So thankful for Mineola Car Rentals being there went I needed them.
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5
Brought my nissan here a couple months ago, and we loved Mineola automotive. Last week, my husband's ram 1500 needed some brake work, so of course we ...
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Brought my nissan here a couple months ago, and we loved Mineola automotive. Last week, my husband's ram 1500 needed some brake work, so of course we came back to Mineola Automotive, and recieved more 5 star work. Trent provides great work, great customer service, at a great price. You can't find a more honest or dependable auto shop within 100 miles. We are so thankful with Trent and Mineola Automotive. Hopefully we won't need to, but if our vehicles ever need more work, then we know exactly where we'll be bringing them!
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5
Only place that I have my 2001 Ford escape worked on. Will do you right. Stand behind their work. Only place to go in Mineola.
5
Charlie Moore and his crew will help you any way that they can.
5
Cars is their business. . . and business is GOOD!
If you be humans of valor, seek no further. If you truly car about yourself then don't truck this...
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Cars is their business. . . and business is GOOD!
If you be humans of valor, seek no further. If you truly car about yourself then don't truck this up. Get some!
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5
My brother-in-law and I went looking for a vehicle. Our grandmother was in need of a reliable car.
We came in to check a car out and met Ragan. She w...
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My brother-in-law and I went looking for a vehicle. Our grandmother was in need of a reliable car.
We came in to check a car out and met Ragan. She was very down to earth and we acted like fools. We gave her a hard time and she took it in stride.
The dealership was able to work with us and we purchased the car we came to get. It appears to be what will be a reliable car for our grandmother and we are happy with the service we received.
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5
So thankful for Trent at Mineola Automotive. He is honest, trustworthy, and did a great job with my nissan rogue. We had taken it to a dealership firs...
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So thankful for Trent at Mineola Automotive. He is honest, trustworthy, and did a great job with my nissan rogue. We had taken it to a dealership first, and of course they messed our car up worse. We then decided to try Mineola Automotive, and we are SO glad that we did. They correctly diagnosed it, fixed it very quickly, and at a reasonable cost that didnt hurt our pocketbook. This is our new choice for a good old hometown mechanic, and this is where we take all of our vehicles in the future!
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5
Awesome service. Conveniently close to my house.
5
A very good place to get your vehicle repaired.
5
Very helpful
5
It was a delight to work with Mineola Paint and Body Shop. They not only made a very difficult issue smooth, but educated me on the process of the re...
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It was a delight to work with Mineola Paint and Body Shop. They not only made a very difficult issue smooth, but educated me on the process of the repairs, insurance, and leasing. They also kept me informed throughout the process. I am very pleased with their work, integrity, and personal communication. I would highly recommend them. Joy D.
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5
Had my minivan repainted and it’s amazing how great it came out, very professional and great price
5
Very beautiful work! Great job guys keep on making them old cars look like new!💯❤️💯
5
Mineola Paint and Body did an outstanding job on my truck. Customer service was first rate as well. Everything Shawn said he'd do was completed to the...
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Mineola Paint and Body did an outstanding job on my truck. Customer service was first rate as well. Everything Shawn said he'd do was completed to the highest quality. They even have a 30 day check-up to touch up things and to ensure customer satisfaction. I recommend them highly. It's nice to do business locally and be taken care of so well.
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5
Charlie I see you shinning thru your job. Way back doing door to door with you you definitely had a way with people. Godspeed!!!
5
Mineola Paint and Body is the best! Honest, reliable,and always my go-to for any body work or mechanic issues with my car!! Leah and Charlie are so ki...
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Mineola Paint and Body is the best! Honest, reliable,and always my go-to for any body work or mechanic issues with my car!! Leah and Charlie are so kind and always have got me the best deal! Worth the drive to Mineola no matter where you live!! Call them for any car needs!
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5
Love this shop! They do a great job fixing your car and you can rent a car while they do the work! Charlie and the team are awesome!