Astro Wraps & Graphics
2024-07-31T16:44:49.269Z
UPDATE - DONT USE THESE GUYS
Most customers leave reviews too soon, not allowing time to investigate the work done. Well that’s what I did. Even though his price beat everyone else, I’m a firm believer that u pay for what u get. Cheap price! Cheap job! After my initial Google review I found MULTIPLE FLAWS in the work done. I gave him (Ramon) ample enough time to make corrections and he didn't. I was told the work done was under warranty but received no paperwork to back it up and not to mention, he didn’t honor the warranty. Every time I attempted to contact him he gave an excuse then he eventually stopped taking my calls and not responding to my text messages either. He was never rude, and we never exchanged any ugly words nor any altercation. But he never honored his word! They also told me they were moving to a different shop as one of their excuses, and they never provided me with the new information. I took my vehicle to 2 other shops and they both immediately said this was a backyard job; meaning it was bad work performed.
So right now, I’m going through disputing the charge with my credit card company. I won’t stop until I get my funds back because I don’t take lightly to this type of ignorance.
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Chrome delete package and red caliper paint!
I called at least 6 different place for quotes. All were around the same price range but what made me go to Astro Wrap was the professionalism and patience by Ramon while speaking with him over the phone. When I initially called they weren’t open yet so I had to leave a VcMail. Ramon called me back, but when he called me I had a million things going on and I had to keep interrupting our conversation and even accidentally hung up on him (smh), but through it all Ramon didn’t lose his cool and remained professional the entire time. I also did my research and I stalked their Instagram page (@astrowrapstx) lol … but glad I did! Their work speaks for itself! So I scheduled to bring my Range Rover in that same day.
Ok so driving up to their shop made me a little sketchy bcus they’re located behind a house so I actually thought I was at the wrong spot. However, behind their house is a huge building where the magic happens! ALL BUSINESS & VERY LEGIT!
I added a few pics …. Before & After! I did a compete chrome delete blackout package and also had them paint my calipers. The entire time my car was there Ramon was in full communication with me, ensuring the work would be completed on time and answering any questions I had. Very responsive! He even paid for my Uber to his location to pick up my car when they were done. Thanks Ramon and Astro Wrap team! I absolutely love the job what u guys did.
I’ll be back!
UPDATE - DONT USE THESE GUYS
Most customers leave reviews too soon, not allowing time to investigate the work done. Well that’s what I did. Even thoug... More