The reviews highlight a consistent theme of exceptional customer service, with many praising the friendly, knowledgeable staff and efficient service. Customers appreciate the transparency in pricing and thorough communication. There are no significant cons noted, suggesting a strong overall satisfaction with the service provided.
5
May 10, 2025
The staff was polite and professional, and they were done with their task of fixing the source of the exhaust leak in a reasonable amount of time. The...
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The staff was polite and professional, and they were done with their task of fixing the source of the exhaust leak in a reasonable amount of time. The price for the labor and parts was not as painful as I feared it could have been. Overall, a positive experience.
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5
May 08, 2025
Excellent customer service. Very friendly. Finally is nice to go to a place were they treat you with respect and attention. First time there, and I wo...
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Excellent customer service. Very friendly. Finally is nice to go to a place were they treat you with respect and attention. First time there, and I would definitely go there to get my car serviced! Pricing was reasonable too!
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5
May 07, 2025
I have to admit i was skeptical about using them as I have used them many years ago and the front desk manager was horrible and a scam artist over cha...
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I have to admit i was skeptical about using them as I have used them many years ago and the front desk manager was horrible and a scam artist over charged on everything, but looks like they have new management and I had my AC repaired for a a leak and they came through and a reasonable price. Good Job guys 👍.
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5
May 06, 2025
Yesterday was my first time coming to this place, i used to go to Valvoline and their service kept getting worst so I decided to give Meineke a try an...
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Yesterday was my first time coming to this place, i used to go to Valvoline and their service kept getting worst so I decided to give Meineke a try and honestly it was the best desition I ever made. The service was beyond profesional and my car sounds better than ever and this was just for an oil change. Not sure who service my car but thank you! You did an amazing job! Also thank you John for taking the time to explain every problem that my car has . There was nothing new that i already knew and that alone, gives you my trust. You guys didn't add anything, you guys were honest and i absolutely love that! Thank you again for a great service! Be back soon!
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5
May 05, 2025
5
May 03, 2025
Great service! Thank you!
5
May 03, 2025
Everyone there was great...There is a Gentleman Harry who has done exhaust for over 40 years HE IS THE EXHAUST MASTER USE NO ONE ELSE EVER. I have use...
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Everyone there was great...There is a Gentleman Harry who has done exhaust for over 40 years HE IS THE EXHAUST MASTER USE NO ONE ELSE EVER. I have used him on every car I have owned that needed any exhaust work. No BS THE BEST .TROY.
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5
May 01, 2025
The staff was able to take my car in and get it done in one day awesome
5
Apr 29, 2025
The best service I experienced in awhile!! Dale the manager was great!😜
5
Apr 29, 2025
5
Apr 28, 2025
Tremendous service and great experience. The service team was honest and gave me great advice that saved me a lot of money. I was in and out quickly. ...
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Tremendous service and great experience. The service team was honest and gave me great advice that saved me a lot of money. I was in and out quickly. Highly recommended.
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5
Apr 25, 2025
My guy Dale and Jon came thru and helped me in time of need I highly recommend visit this store.
5
Apr 24, 2025
5
Apr 12, 2025
God bless my name is RC. Having workers like Mike and Polley is a blessing for the Hawthorne shop. Not only did i work there for seven years,but seein...
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God bless my name is RC. Having workers like Mike and Polley is a blessing for the Hawthorne shop. Not only did i work there for seven years,but seeing workers that I know gives me trust. Meineke is where I take both of my cars for repairs.
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5
Apr 11, 2025
5
Apr 11, 2025
Had exhaust issue fixed at Meineke. I highly recommend Hawthorne Meineke. Technicians have excellent experience, go above and beyond to locate and fix...
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Had exhaust issue fixed at Meineke. I highly recommend Hawthorne Meineke. Technicians have excellent experience, go above and beyond to locate and fix the issue. These technicians are very skilled, pleasant and knowledgeable. Thank you Harry, John and Dale. Very pleased with the service.
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5
Apr 05, 2025
Very knowledgeable and friendly. I highly recommend! Great overall service!
5
Apr 04, 2025
Very good guy working on my car!
5
Apr 03, 2025
5
Apr 02, 2025
5
Apr 02, 2025
5
Apr 02, 2025
It was a great experience with meineke as I very much liked the pictures they take on parts that need to be worked on.They were very professional in a...
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It was a great experience with meineke as I very much liked the pictures they take on parts that need to be worked on.They were very professional in all levels
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5
Apr 01, 2025
Very great place to go to get ur car fix there very honest second time going there same nice people fix my car great and on time will definitely recom...
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Very great place to go to get ur car fix there very honest second time going there same nice people fix my car great and on time will definitely recomend family and friends
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5
Mar 14, 2025
Service was effecient, on time and honest.
5
Mar 02, 2025
Service was just as described when dropping off. Reviewed cost & labor with me beforehand, with no rush, and no surprises afterwards. Friendly and pro...
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Service was just as described when dropping off. Reviewed cost & labor with me beforehand, with no rush, and no surprises afterwards. Friendly and professional
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5
Feb 22, 2025
From the 1st phone call to the finish repair was , out the door in 2 hrs . Thanks gents see you again 👍
5
Feb 21, 2025
Has done great work before. And back again for that great service.
5
Feb 16, 2025
I thoroughly enjoined my experience at this Meineke in Hawthorne. The staff was courteous, thorough, friendly, and honest. This will not be the last t...
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I thoroughly enjoined my experience at this Meineke in Hawthorne. The staff was courteous, thorough, friendly, and honest. This will not be the last time I utilize this location and I will refer my family and friends
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5
Feb 14, 2025
5
Feb 12, 2025
I was very pleased with the timely and professional service! I felt heard and respected, and I really appreciated all the written communication to hel...
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I was very pleased with the timely and professional service! I felt heard and respected, and I really appreciated all the written communication to help break down all the services and prices. I trust the quality of their capable work and feel comfortable getting my vehicle serviced here!
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5
Feb 08, 2025
Great customer service. Got the work done on my truck quickly and for fair price.
5
Feb 05, 2025
5
Jan 27, 2025
service was prompt and through.
5
Jan 21, 2025
5
Jan 05, 2025
5
Dec 30, 2024
5
Dec 27, 2024
Very helpful and fast. Had a concern about a noise coming from my car and they were fast to get me in and provide me with an estimate. Gentleman named...
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Very helpful and fast. Had a concern about a noise coming from my car and they were fast to get me in and provide me with an estimate. Gentleman named Dale was especially helpful, understanding, and accommodating. Would highly recommend.
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5
Dec 21, 2024
Did all the work well . Will go back again.
5
Dec 21, 2024
I've been taking my vehicle's to Meineke's for many years. I have never had a problem. When they repair your vehicle, they do it right the first time....
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I've been taking my vehicle's to Meineke's for many years. I have never had a problem. When they repair your vehicle, they do it right the first time. They're also very good with giving you a "loyal customer discount" once in a while to say thank you for your business. As a matter of fact, I received a discount my last visit. I received an oil change in under 30 minutes at a very reasonable price i would never receive at my car dealership.
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5
Dec 14, 2024
This place was very accommodating with my situation, and helped solve my problem, I give this place a thumbs up..,for sure..
5
Dec 09, 2024
The team here is knowledgeable, welcoming, tactful, timely, clear and concise. Highly recommend!
5
Dec 05, 2024
Very detailed and professional. Dale is an amazing person, very patient and resourceful. I’ve had an exceptional experience in this facility so far.
5
Dec 03, 2024
We received great service at the Hawthorne Meineke. Everyone was very professional and good at what they do. The vehicle diagnosis was spot on. The pr...
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We received great service at the Hawthorne Meineke. Everyone was very professional and good at what they do. The vehicle diagnosis was spot on. The prices for the repairs were reasonable. I would highly recommend this Mieneke.
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5
Dec 02, 2024
My visit to this Meineke a few weeks ago was my first time ever getting a tire replacement. These guys were so fast, helpful, and the manager was so k...
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My visit to this Meineke a few weeks ago was my first time ever getting a tire replacement. These guys were so fast, helpful, and the manager was so kind both on the phone and when I went to see them in person! I was in and out in about an hour and a half. I very much plan to come back, though hopefully not too soon!
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5
Dec 01, 2024
I love very good customer service and affordableCar repair price A++++
5
Nov 29, 2024
5
Nov 22, 2024
Dale was fantastic! He provided great service, and they are genuine mechanics! Adeel was awesome and they both were quick to deliver in time of crisis...
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Dale was fantastic! He provided great service, and they are genuine mechanics! Adeel was awesome and they both were quick to deliver in time of crisis.
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5
Oct 30, 2024
They did a great job modifying my exhaust, went out of there way to make it work.It didn't take them long to finish the job,staff was friendly and I ...
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They did a great job modifying my exhaust, went out of there way to make it work.It didn't take them long to finish the job,staff was friendly and I would return there for their service's
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5
Oct 30, 2024
Service advisor Dale was amazing, very transparent, repairs were done in the time promised. Highly recommend
5
Oct 30, 2024
5
Oct 29, 2024
5
Oct 25, 2024
5
Oct 23, 2024
5
Oct 20, 2024
Honest and a professional experience. I had a exhaust leak that was fixed fast and affordable. Thank you.
5
Oct 14, 2024
5
Oct 09, 2024
5
Oct 08, 2024
5
Sep 30, 2024
Friendly atmosphere. The workers worked diligently and successfully. Great job on the oilchange 👍🏽👍🏽
5
Sep 30, 2024
5
Sep 27, 2024
5
Sep 25, 2024
Quick and easy, oil change done right.
5
Sep 24, 2024
Excellent customer service
5
Sep 24, 2024
5
Sep 19, 2024
5
Sep 17, 2024
Thanks the service was excellent. I could not ask for better
5
Sep 10, 2024
I had an issue with my car. The owner was a pleasure to work with. Highly recommend!
5
Sep 06, 2024
5
Sep 06, 2024
Everyone was extremely courteous and took the time to listen to my request and explain the word that had to be done.
5
Sep 04, 2024
5
Sep 01, 2024
They’re are all friendly, accommodating and professional.
5
Aug 24, 2024
I took my car into Meineke Hawthorn today. Had a great experience Dale was amazing , he explained everything thoroughly. Work was completed in the tim...
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I took my car into Meineke Hawthorn today. Had a great experience Dale was amazing , he explained everything thoroughly. Work was completed in the time promised and rates were pretty reasonable.
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5
Aug 21, 2024
The new owner Adele Qamar and the team helped me today to get my oil changed and check the rest of my car. They were a tremendous help, being really k...
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The new owner Adele Qamar and the team helped me today to get my oil changed and check the rest of my car. They were a tremendous help, being really kind, sweet, and transparent with informing me the entire time. The cost was great and the service was too!
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5
Aug 21, 2024
Courteous and proffessional
5
Aug 17, 2024
Great people and great service
5
Aug 16, 2024
Great job you guys keep me updated
5
Aug 11, 2024
Great communication. Great service. Can’t complain about my experience. Well deserved 5 star review.
5
Aug 08, 2024
This Meineke worked on my 1971 Oldsmobile Cutless Supeme and recently a Crown Victoria Police Interceptor that I bought with no exhaust at all. Dale, ...
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This Meineke worked on my 1971 Oldsmobile Cutless Supeme and recently a Crown Victoria Police Interceptor that I bought with no exhaust at all. Dale, the manager, did a complete exhaust from the manifold back for a very fair price in a short time. They are great to work with and always give very fair pricing. Will be going back whenever I need any type of exhaust work done.
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5
Aug 03, 2024
5
Aug 03, 2024
The service was incredible and was truly the only shop that would work on my 1963 Mercury Monterey. Highly recommend this shop!!
5
Aug 02, 2024
Desdale, at the front desk, was one of the kindest and most considerate people ever. It went a long way.This location is great!
5
Jul 21, 2024
Excellent service
5
Jul 21, 2024
Quick and efficient service
5
Jul 15, 2024
I am a satified customer with this new management Meineke Hawthorne location.You have to go see for yourselves.-Donnell.
5
Jul 14, 2024
Great job fixing my Lexus RX 350 mufflerQuick and efficient at a reasonable price
5
Jul 09, 2024
Gentleman at the counter was very professional. Great service and fair pricing. Took me right in without an appointment and gave me a few options for ...
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Gentleman at the counter was very professional. Great service and fair pricing. Took me right in without an appointment and gave me a few options for a quick and easy muffler repair.
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5
Jul 05, 2024
I’ve been in the auto business for most of my life. I’ve recently moved on to something else, and so I do not have access to a shop the same way I use...
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I’ve been in the auto business for most of my life. I’ve recently moved on to something else, and so I do not have access to a shop the same way I used too.As a mechanic and service manager, I have always been pleased with the service, pricing and total experience with these guys.They have gone out of their way for me when I was in a pinch, they prove their work very reasonably and have some good talent in the shop. If you need a trusted mechanic, look no further.
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5
Jun 29, 2024
Very nice staff. Explained everything thoroughly. Price was very fair and they accept coupons.Took about 30mins for an oil change and visual health in...
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Very nice staff. Explained everything thoroughly. Price was very fair and they accept coupons.Took about 30mins for an oil change and visual health inspection.
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5
Jun 27, 2024
Dale was phenomenal. Trustworthy, and hoest. We scheduled an early morning inspection, he had the car up on the rack, pointed out my exhaust problem...
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Dale was phenomenal. Trustworthy, and hoest. We scheduled an early morning inspection, he had the car up on the rack, pointed out my exhaust problems (which I knew about) and gave me a very competitive quote. Then fixed the car and stuck with his quote. This was custom work. And he did it within a day. I'd definitely recommend Dale and his shop.
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5
Jun 14, 2024
Quick and friendly attitude!
5
Jun 12, 2024
The gentleman at the service desk,Fay was very attentive, and the oil change was done in a minimal amount of time. Fay also did a thorough check on my...
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The gentleman at the service desk,Fay was very attentive, and the oil change was done in a minimal amount of time. Fay also did a thorough check on my vehicle and advised me if I needed any other repairs in the future. I was more than satisfied.
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5
Jun 10, 2024
Easy walk-in appointment very courteous got the job done. The vehicle was very clean.
5
Jun 04, 2024
Services was great and not a long wait. Thank you, again.
5
May 27, 2024
Staff is very friendly and accommodating. A+ experience