Customers consistently highlight the excellent service, quick communication, and affordable pricing offered by this trailer rental business. Trailers are noted for being in great condition and well-maintained, making the rental experience smooth and hassle-free. There are no significant complaints mentioned, reaffirming the overall positive consensus.
5
May 15, 2025
Quick and concise, had all the reducers and even let me borrow a hitch, great dude, family man. Awesome customer service, and clean quick doc u sign p...
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Quick and concise, had all the reducers and even let me borrow a hitch, great dude, family man. Awesome customer service, and clean quick doc u sign payment portal back office. Did I say fast! Great rental experience, tilt trailer worked great and even had some extra straps on board. Dudes a pro plain and simple.
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5
May 15, 2025
Amazing services fast booking and reimbursementFor security deposit 24 hr services overall satisfiedAnd will rebook in future
5
May 12, 2025
Absolutely smooth and seemless transaction on a last second reservation on our part!
5
May 10, 2025
Randle towed my broken down car and was fast and was even stuck for a while, had great customer service! Thank you!!
5
May 08, 2025
Randle is a good guy running a good business. Trailer was well maintained and questions were answered promptly. Took the trailer on a long haul and ha...
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Randle is a good guy running a good business. Trailer was well maintained and questions were answered promptly. Took the trailer on a long haul and had no mechanical problems.
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5
Apr 16, 2025
Highly recommend this company for all your trailer and more needs. Very friendly and easy to work with. No pressure on returning or picking up. Equipm...
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Highly recommend this company for all your trailer and more needs. Very friendly and easy to work with. No pressure on returning or picking up. Equipment is solid in every sense, esthetically and mechanically no problems. He is also very affordable and his location is convenient compared to other companies I inquired.
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1
Apr 16, 2025
A simple refund?
1
Apr 16, 2025
I rented thru NeighborsTrailer.com. the price for rental on Mr. Williams advertised 20ft car hauler is $110 per day with a $100 deposit, that's fair. ...
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I rented thru NeighborsTrailer.com. the price for rental on Mr. Williams advertised 20ft car hauler is $110 per day with a $100 deposit, that's fair. With fees, the total was 246.00. I picked my rental day and time, which was subsequently accepted by Mr. Williams and my card was charged for $246. I that Mr. Williams personally approved and accepted my reservation because thru the neighbors trailer app, I received a message from Mr. Williams that the trailer he advertised is not available. He then told me that I needed to cancel the reservation thru the app. Okay, I thought, but wait, I could cancel, but I have to pay $146 cancelation fee. So Mr. Williams has my 246 minutes, whatever fee the app collects, and he refuses to refund any of my money. I offered to just accept a full refund via cash app, vemmo, etc, and he is ghosting me. He hasn't even refunded the $100 deposit. I can't believe this is coming g from a guy with such a high number of 5 star reviews.
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