The reviews highlight excellent customer service, quick responses, and well-maintained equipment as significant strengths of the business. Many customers praised the professionalism and friendliness of the staff, along with a seamless rental experience. However, there were a couple of complaints about issues with refunds and booking processes that affect customer satisfaction. Overall, the majority of reviews are very positive.
5
Jun 09, 2025
Amazing service ! Called last minute and Randle had a trailer ready for me within minutes definitely booking again next time !
5
Jun 08, 2025
Fast, good communication ! Would recommend
5
Jun 01, 2025
Thank you renting the trailer from you. It was awesome and really helpful.
5
May 28, 2025
Excelente
5
May 27, 2025
Very straightforward. The owner very nice and professional, super quick response, equipment very clean. I definitely use them again and recommend them...
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Very straightforward. The owner very nice and professional, super quick response, equipment very clean. I definitely use them again and recommend them to everybody
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5
May 26, 2025
Quick pickup. Accessories were included, straps, receiver etc.Great customer service and quick drop off. Trailer worked perfectly. Will rent again.
5
May 22, 2025
Absolutely amazing experience. I would highly recommend Ruthless Trailer Rentals. Don’t even bother with U-haul…call these guys!
5
May 15, 2025
Quick and concise, had all the reducers and even let me borrow a hitch, great dude, family man. Awesome customer service, and clean quick doc u sign p...
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Quick and concise, had all the reducers and even let me borrow a hitch, great dude, family man. Awesome customer service, and clean quick doc u sign payment portal back office. Did I say fast! Great rental experience, tilt trailer worked great and even had some extra straps on board. Dudes a pro plain and simple.
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