The reviews highlight exceptional customer service with friendly, knowledgeable staff who provide guidance throughout the purchasing process. Customers appreciate the fair pricing, extensive selection of firearms and accessories, and the welcoming environment of the indoor range. There are no significant drawbacks mentioned, indicating a consistently positive experience.
5
Mar 08, 2025
Just picked up a new rifle and ammo the ammo I ordered on there website and I had rifle transfer from on line purchase also had a scope mounted and bo...
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Just picked up a new rifle and ammo the ammo I ordered on there website and I had rifle transfer from on line purchase also had a scope mounted and bore sited they did a great job everything was easy and they have a great team will definitely do business with them again great job guys
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5
Feb 14, 2025
This was my first visit to Zack's, and I couldn’t have asked for a better experience. The staff was incredibly patient and supportive, guiding me thro...
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This was my first visit to Zack's, and I couldn’t have asked for a better experience. The staff was incredibly patient and supportive, guiding me through every step—from choosing the right firearm to understanding registration and safety. They took the time to answer all my questions and made the entire process smooth and approachable.If you're new to firearms, I highly recommend spending some time on the range. It’s a great way to get comfortable and build confidence. Overall, a fantastic experience—I’ll definitely be back!
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5
Jan 18, 2025
These guys are great to do business with. I've purchased 2 guns from them now and both times they have a very good online background check system. The...
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These guys are great to do business with. I've purchased 2 guns from them now and both times they have a very good online background check system. They are willing to work to get you what you want, and can recieve your online orders too.
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5
Oct 30, 2024
Very friendly staff.
5
Sep 11, 2024
These guys helped me out. Going above customer satisfaction.
5
Aug 10, 2024
Get staff and location.
5
Jul 18, 2024
Great services. Very patient and knowledgeable
5
Jun 18, 2024
New to shooting. Kyle was a big help. He was friendly, professional, and answered every question I had and I had alot. I highly recommend checking t...
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New to shooting. Kyle was a big help. He was friendly, professional, and answered every question I had and I had alot. I highly recommend checking them out.
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5
Jun 07, 2024
Great, atmosphere and extreme professionalism! Like anywhere else some things or a little more somethings cost a little less. But the quality of servi...
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Great, atmosphere and extreme professionalism! Like anywhere else some things or a little more somethings cost a little less. But the quality of service and reassurance of Zacks is comforting and satisfying every time I visit! Great example of responsible gunsmiths! Thank you for all that you do!
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5
May 01, 2024
All the guys at Zacks at Round Lake are friendly, knowable, and very helpful. They are a please to deal with. I love the indoor range as well. They ha...
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All the guys at Zacks at Round Lake are friendly, knowable, and very helpful. They are a please to deal with. I love the indoor range as well. They have whatever you need, and their suggestions are all based on experience.
A. Georgeadis
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5
Apr 06, 2024
Great selection. Staff was very helpful through entire process. Kid also loved it on there, very accommodating staff!!
5
Mar 30, 2024
Great place to shoot. Knowledgeable staff.
5
Mar 28, 2024
Went to there for the first time and was impressed. Staff was friendly and knowledgeable. Definitely will be returning there.
5
Mar 26, 2024
Awesome place great people.
5
Mar 08, 2024
Zacks is an exemplary establishment, from the cleanliness and functionality of the indoor range to the knowledgeable and helpful firearms experts. I w...
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Zacks is an exemplary establishment, from the cleanliness and functionality of the indoor range to the knowledgeable and helpful firearms experts. I would recommend paying a visit to Zacks to anyone who is either just entering the firearms world or has been around for a while!
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5
Feb 24, 2024
Drove by hundreds of times and always said I need to stop in. My son and I visited yesterday and it was a very nice experience. Huge selection and the...
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Drove by hundreds of times and always said I need to stop in. My son and I visited yesterday and it was a very nice experience. Huge selection and the guys were all very helpful showing us and explaining the products. Pete in particular was a class act. Thanks so much. I will definitely be back. Chris
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5
Jan 31, 2024
They make the whole experience easy and enjoyable
5
Jan 20, 2024
Just rented the indoor range for the first time, the staff was welcoming and the range was really nice. Was able to sight in/break in my new pistol.
5
Jan 20, 2024
These guys have a great selection of firearms, ammunition , attachments and supplies.
They have knowledgeable staff that make all the difference!
I ...
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These guys have a great selection of firearms, ammunition , attachments and supplies.
They have knowledgeable staff that make all the difference!
I highly recommend this shop for the best experience!
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5
Dec 06, 2023
I interacted with 2 very nice fellows at Zack’s today. I was there to sell an old shotgun and rifle that belonged to my stepfather. They gave me a fai...
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I interacted with 2 very nice fellows at Zack’s today. I was there to sell an old shotgun and rifle that belonged to my stepfather. They gave me a fair price for the rifle and explained why the shotgun had no value (missing parts, pitting). They took both along with ammo for safe disposal. Very pleased.
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5
Oct 09, 2023
Great guys, and prices are still normal unlike alot of places that have skyrocketed
5
Sep 23, 2023
Needed night sights replaced on my SIG weapon did an excellent job tried range out to check sights after tiniest adjustment right on the money very he...
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Needed night sights replaced on my SIG weapon did an excellent job tried range out to check sights after tiniest adjustment right on the money very helpful and knowledgeable
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5
Aug 25, 2023
These guys are very knowledgeable they helped my fiancé pick her first pistol
5
Aug 25, 2023
Hands down one of the best shops around! Super helpful and extremely knowledgeable on everything I needed. All the employees are just the best! Will s...
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Hands down one of the best shops around! Super helpful and extremely knowledgeable on everything I needed. All the employees are just the best! Will shop and come back again! 5 stars all around! ⭐⭐⭐⭐⭐
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5
Aug 07, 2023
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✅WHATSAPP 👇
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📶TELEGRAM
https://t.me/+18154913237
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5
Jul 05, 2023
I have had the pleasure of being a customer for years and I must say that my experiences have exceeded all expectations. I am always greeted by friend...
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I have had the pleasure of being a customer for years and I must say that my experiences have exceeded all expectations. I am always greeted by friendly and knowledgeable staff who are genuinely passionate about firearms and ensuring customer satisfaction. They patiently answered all my questions, provided valuable insights, and helped me find the perfect firearms that suited my needs. Their expertise and guidance were instrumental in making an informed decision. Thank you all!
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5
Jul 04, 2023
If they don't have it, they'll get it! In door range!
5
Mar 26, 2023
Professional, courteous, and willing to genuinely understand concerns and make recommendations. Fair pricing, and extremely knowledgeable. I connected...
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Professional, courteous, and willing to genuinely understand concerns and make recommendations. Fair pricing, and extremely knowledgeable. I connected to some state mandated courses through them as well, they helped me through permitting processes, etc. Always great doing business with this team.
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5
Feb 23, 2023
This place is just the best. The guys are always super friendly and willing to answer all questions. Prices on everything are super reasonable, even...
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This place is just the best. The guys are always super friendly and willing to answer all questions. Prices on everything are super reasonable, even in this market.
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5
Feb 12, 2023
This is the best gun store in the area!
5
Jan 31, 2023
Friendly, knowledgeable staff. Very clean indoor range.
5
Jan 26, 2023
Fast friendly great guys
5
Jan 21, 2023
Awesome place and excellent service 👍 and very nice folk working there . Would definitely recommend to anyone to go check them out .
5
Jan 20, 2023
Had a great buying experience here at Zack’s ,The staff are knowledgeable, professional, and are very patient. I would highly recommend them to anyone
5
Nov 26, 2022
Always helpful to customers
5
Oct 29, 2022
As a first time rifle buyer, I appreciated the time the guys spent over with all my questions. Really made me feel comfortable spending hard earned mo...
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As a first time rifle buyer, I appreciated the time the guys spent over with all my questions. Really made me feel comfortable spending hard earned money on beautiful tool that will be passed down to the future generations of my family.
Despite being understaffed, they were still efficient at getting to all their customers in and out as fast as possible.
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5
Jul 16, 2022
I went shooting with my family, most of whom were first timers, and I expected it to be a little rough. I couldn't be more wrong. The staff was super ...
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I went shooting with my family, most of whom were first timers, and I expected it to be a little rough. I couldn't be more wrong. The staff was super friendly and accommodating. I had a great time and definitely plan on making a return.
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5
Jul 09, 2022
Great selection, great prices and the staff is very friendly.
5
Jun 28, 2022
I was looking to purchase a rifle, and I wasn’t sure of what I wanted. The staff was friendly and knowledgeable and took the time to lay out several o...
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I was looking to purchase a rifle, and I wasn’t sure of what I wanted. The staff was friendly and knowledgeable and took the time to lay out several options in my price range, and answer any questions I had without pressuring a sale. I ended up buying a used Remington 700 SPS Tactical .308. The banter between the customers and staff was enjoyable. They definitely seem to have “regulars”, which is a good sign. I’ll be going back for ammo, and any future upgrades or accessories.
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5
Jun 26, 2022
I didn’t personally go to this store but my best friend went here the other day ( I was helping him from az ) he went here to buy his first firearm . ...
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I didn’t personally go to this store but my best friend went here the other day ( I was helping him from az ) he went here to buy his first firearm . He said the staff was very welcoming and knowledgeable. He also let me know that none of workers treated him differently because of his tattoos . Will recommend my friends and family to take the drive out here if they are in the market for a new firearm.
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5
Jun 21, 2022
Very Nice shop, Staff here is Very Friendly and knowledgeable They do get busy here so sometimes there is a wait, But be patient it is worth it. Thank...
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Very Nice shop, Staff here is Very Friendly and knowledgeable They do get busy here so sometimes there is a wait, But be patient it is worth it. Thank you for great service A+++++
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4
Jun 15, 2022
Very helpful. They offer suggestions when you are new to hunting. They take their time and show you how guns work.
5
Jun 06, 2022
Lovely place to shop.
5
Apr 09, 2022
Great place to buy a firearm, everybody is very helpful and professional. What to give a shout out to Pete for always being so nice and helpful to me ...
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Great place to buy a firearm, everybody is very helpful and professional. What to give a shout out to Pete for always being so nice and helpful to me when I come in. Highly recommend.
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5
Apr 05, 2022
Great shop with a wide array of sportsman needs, we used the indoor range for an hour, quick simple process and no pressure.
5
Mar 15, 2022
Only been in a couple times, but both times the employees were incredibly helpful and answered all my questions (no matter how stupid). Purchasing was...
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Only been in a couple times, but both times the employees were incredibly helpful and answered all my questions (no matter how stupid). Purchasing was smooth and the environment was fun. Really good selection of firearms as well.
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5
Dec 27, 2021
Great service, friendly
5
Dec 20, 2021
I have purchased a number of firearms from them and they have always been an absolute pleasure to work with. They are extremely friend; they knew me b...
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I have purchased a number of firearms from them and they have always been an absolute pleasure to work with. They are extremely friend; they knew me by name after my first visit and make a point to genuinely ask how I’m doing. They have a very helpful staff that would spend all day answering questions or letting you check out their selection if you wanted. Many other dealers in the area don’t seem to have 2 minutes to talk with you before running off to do something else.
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5
Dec 10, 2021
Awesome selection of hardware, very courteous and helpful staff assisting me with my first pistol! Great experience!!!!
5
Dec 08, 2021
I have had nothing but great experiences at Zack's.
Staff is professional, friendly and knowledgeable.
Have purchased several firearms from them. Will...
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I have had nothing but great experiences at Zack's.
Staff is professional, friendly and knowledgeable.
Have purchased several firearms from them. Will purchase more in the future. Would highly recommend.
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5
Oct 05, 2021
Took my pistol safety course through Zack’s, the staff helped me find exactly what I was looking for. Clean store, professional group of guys. Always ...
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Took my pistol safety course through Zack’s, the staff helped me find exactly what I was looking for. Clean store, professional group of guys. Always friendly and everyone has a smile on there face. Will do more business in the upcoming months for sure.
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5
Sep 18, 2021
I Absolutely love going to Zack's sports..The guys that work there are very knowledgeable of firearms..I will only do my business with Zack's..
5
Sep 04, 2021
Always have what I need great customer service.
5
Aug 19, 2021
Awsome people and great prices
5
Aug 16, 2021
Great people, great knowledge, super helpful and very good gunsmith
5
May 29, 2021
Best place to buy guns and great staff very nolageable
5
Apr 28, 2021
Just purchased a Walther PDP compact from Zack sports. can say enough about the staff, hands down the best customer support that I have encountered in...
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Just purchased a Walther PDP compact from Zack sports. can say enough about the staff, hands down the best customer support that I have encountered in a long time. They are quick to respond back even when closed. I rate Zack Sports 10 stars.
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5
Apr 12, 2021
I have met these guys and they are some awesome people and they have a great selections of guns , I would recommend everyone to at least check out the...
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I have met these guys and they are some awesome people and they have a great selections of guns , I would recommend everyone to at least check out their store !
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5
Mar 20, 2021
Great people, super atmosphere, good equipment and selection. Effortless transaction!
5
Mar 20, 2021
Awesome place with excellent customer service!
5
Feb 08, 2021
The guys are great and the lanes are clean and safe. I recommend this place.
5
Nov 17, 2020
Very easy to deal with
5
Nov 01, 2020
The best place to buy firearms, period. I’ve seen these guys patiently work with brand new gun owners, so if you have zero idea what to buy, or how gu...
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The best place to buy firearms, period. I’ve seen these guys patiently work with brand new gun owners, so if you have zero idea what to buy, or how guns work, head to zack’s sports. If you’re a gun expert and have owned weapons for a very long time and want to look for a new addition to your collection, head to zack’s sports. Very friendly people, very friendly atmosphere, they genuinely care about their customers.
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5
Oct 17, 2020
We went there to shoot today at their indoor range. The staff is friendly and helpful. The prices to use the range were reasonable. The store and the ...
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We went there to shoot today at their indoor range. The staff is friendly and helpful. The prices to use the range were reasonable. The store and the range were clean. Overall a great time there. Definitely looking forward to going back.
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5
Sep 28, 2020
These guys are great. We went in not knowing very much and came out with a couple of guns and an education. They take their time and explain everyth...
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These guys are great. We went in not knowing very much and came out with a couple of guns and an education. They take their time and explain everything. We never felt rushed or pressured. It was a great experience and we highly recommend.
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4
Sep 16, 2020
Great staff and inventory.. Hours are a bit funky
5
Jun 22, 2020
Smart, knowledgeable, friendly service. And they have everything!
5
Jun 06, 2020
Great, friendly service and they have everything!
5
May 23, 2020
They're top notch, great service during the COVID BS, glad they were able to take care of my needs.
5
Apr 16, 2020
helpful experts.
5
Feb 25, 2020
Fantastic, professional team that knows guns.
5
Feb 20, 2020
I bought my first rifle here about a week ago. Therefore I had a hundred questions and Pete from behind the counter took his time answering every sing...
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I bought my first rifle here about a week ago. Therefore I had a hundred questions and Pete from behind the counter took his time answering every single one of them. I will be back when I decide to purchase my next gun. Thanks again Pistol Pete! Unbelievable customer service
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5
Dec 14, 2019
Knowledgeable, friendly and answered all my questions. Purchase your firearms here !!!
5
Nov 10, 2019
Always helpful.
5
Oct 16, 2019
The gentlemen at Zack’s we’re kind and professional. If you are a first time gun purchaser I would highly suggest Zack’s. They will answer all of your...
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The gentlemen at Zack’s we’re kind and professional. If you are a first time gun purchaser I would highly suggest Zack’s. They will answer all of your questions and steer you in the right direction. They are not condescending. It was a pleasure doing business there.
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5
Aug 08, 2019
Extremely knowledgable and helpful staff. These guys know their stuff yet are patient with novices like myself. Their new shooting lanes are fantast...
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Extremely knowledgable and helpful staff. These guys know their stuff yet are patient with novices like myself. Their new shooting lanes are fantastic and very easy to reserve online. I won’t shop anywhere else for my gun needs.
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5
May 03, 2019
Great gun shop!
5
Mar 07, 2019
Recently relocated from Kentucky to New York and was extremely worried about being able to get my pistol permit, even though I had held my conceal car...
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Recently relocated from Kentucky to New York and was extremely worried about being able to get my pistol permit, even though I had held my conceal carry in Kentucky for over 4 years. They assisted me in the process of writing to get the 12-month residency period waved. I just heard back and my request was granted.
I also bought a "compliant" AR-15 here shortly after relocating.
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5
Feb 28, 2019
Simply put, the BEST!
5
Dec 31, 2018
Best place around for sure. These guys have tons of knowledge and are giving the shirt off their back for a good customer experience. #1 in my book
5
Dec 07, 2018
Great service and knowledge
5
Sep 22, 2018
Great prices, great service, quality merchandise.
Extremely knowledgeable professionals!
Couldn't ask for better!
5+*****
Great people to do business ...
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Great prices, great service, quality merchandise.
Extremely knowledgeable professionals!
Couldn't ask for better!
5+*****
Great people to do business with!
Would recommend to everyone
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5
Jul 17, 2018
Proud to be a customer and a friend for 30+ years. Top notch sales and service, Kevin’s staff are full of knowledge and experience. I highly recommend...
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Proud to be a customer and a friend for 30+ years. Top notch sales and service, Kevin’s staff are full of knowledge and experience. I highly recommend Zacks Sports
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5
May 05, 2018
Nothing short of Excellent customer service. Love doing Business with them!
5
Apr 28, 2018
Great group of knowledgeable firearm enthusiasts, personal attention and plenty of inventory.
4
Apr 04, 2018
Only been a few times but they had a nice selection and the staff was friendly
5
Mar 19, 2018
There great straight forward no bull modern day gunshop
5
Mar 04, 2018
Always there to help with any firearm questions. Always fair prices and excellent service.
5
Mar 01, 2018
Extremely friendly and helpful staff. Good selection and variety at reasonable prices. What more could you ask for?
5
Feb 06, 2018
Nice local businesses, fair and helpful
5
Nov 02, 2017
Great Personal & Service
5
Oct 27, 2017
Great place great guys.
5
Oct 21, 2017
Great place for some neat firearms. Sometimes a little gem comes in on the wall. Wide selection of ammunition that comes in many "flavors", as an empl...
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Great place for some neat firearms. Sometimes a little gem comes in on the wall. Wide selection of ammunition that comes in many "flavors", as an employee put it lol. The Staff there are very helpful, knowledgeable and very kind and humorous.
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4
Oct 18, 2017
Expensive but you can find anything there. Staff is very knowledgeable.
5
Oct 07, 2017
This shop is wonderful. Knowledgeable and kind staff with a variety of firearms and services. Very pro second amendment and a haven for those in the f...
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This shop is wonderful. Knowledgeable and kind staff with a variety of firearms and services. Very pro second amendment and a haven for those in the firearms community that live there or are just visiting.
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5
Sep 30, 2017
They are pros. There prices are fair and in some cases better...5 stars for me. No kidding.
5
Sep 08, 2017
Awesome people, even if you're only window shopping😀👍👍👍
5
Aug 12, 2017
Always a great experience at Zacks. Everything you want is in stock and the guys are helpful and a wealth of knowledge. Highly recommended.
5
Jul 21, 2017
I recently bought a firearm from Zacks. The staff is really friendly. They were knowledgeable and helpful. They have a clean store with a good selecti...
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I recently bought a firearm from Zacks. The staff is really friendly. They were knowledgeable and helpful. They have a clean store with a good selection of firearms. In my opinion they are the best in the area.
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